Sales Engineer (Smart Metering) – Kenya – M-PAYA Energy

Sales Engineer (Smart Metering) – Kenya – M-PAYA Energy

Position: Sales Engineer (Smart Metering)
Company: M-PAYA Energy
Location: Kenya
Type of Job: Full-time
Reporting to: Head of Sales
Application Deadline: October 21, 2024

Job Overview

M-PAYA Energy, a customer-focused utility billing company, is seeking an experienced Sales Engineer (Smart Metering) to join our innovative team. Specializing in suite metering and billing solutions for multi-unit residential, commercial, and industrial buildings, we provide comprehensive billing services for utilities such as electricity, water, and gas. As a Sales Engineer, you will play a key role in driving the adoption of smart metering solutions and contribute to the company’s overall success by leveraging your technical expertise and sales acumen.

This role offers a unique opportunity to collaborate with cross-functional teams, manage client relationships, and become a subject matter expert in advanced metering infrastructure (AMI) technologies. If you have a passion for technology and sales, coupled with hands-on experience in smart metering systems, we want to hear from you.

Key Responsibilities

1. Smart Metering Expertise

• Demonstratable experience working with smart meters, including installation, configuration, and data analysis.
• Develop a deep understanding of smart metering communication protocols and technologies such as Zigbee and PLC.
• Hands-on experience with MDMS (Meter Data Management Systems) is a strong asset.
• Utilize your expertise in AMR and AMI technologies, such as proprietary RF, MBUS, LoRaWAN, Sigfox, Cellular, SMETS2, and STS prepayment systems.

2. Process Management

• Implement and document efficient processes for managing and supporting both new and existing smart metering products.
• Analyze client applications and recommend improvements to optimize technical workflows and ensure best practices.
• Continuously assess and enhance operational procedures to improve service delivery and customer satisfaction.

3. Training and Support

• Provide comprehensive training to internal teams on the use and functionality of smart metering technologies.
• Serve as the technical expert for the sales team during pre-sales, helping articulate smart metering solutions to potential clients.
• Offer post-installation support and troubleshooting to ensure smooth integration of new metering systems into customer environments.

4. Client Liaison

• Act as a primary technical liaison between M-PAYA Energy and its clients, addressing technical concerns and delivering tailored solutions.
• Collaborate with clients on custom requirements, ensuring the successful deployment and optimization of smart metering technologies.
• Assist with resource management to ensure timely delivery of products and services.

Qualifications and Skills

Required:

• Bachelor’s degree in Electrical Engineering, Electronic Engineering, Energy Engineering, or a related field.
• Proven experience in a technical role with a strong emphasis on smart metering technology.
• Excellent communication, interpersonal, and teamwork skills.
• Ability to prioritize tasks, manage time effectively, and meet tight deadlines.

Preferred:

• Advanced knowledge of AMI technologies and MDMS.
• Previous experience in client-facing roles, providing technical support and sales engineering.
• Strong analytical skills with the ability to assess and optimize technical processes.

Why Join M-PAYA Energy?

M-PAYA Energy is a growing, dynamic company in the energy sector that prides itself on providing innovative solutions for its clients. We are committed to fostering a collaborative environment where all employees can thrive and develop professionally. As part of our team, you will have the opportunity to:

• Expand your knowledge and expertise in the rapidly evolving field of smart metering.
• Collaborate with a supportive team and contribute to groundbreaking projects that enhance energy efficiency.
• Receive comprehensive training and ongoing professional development to help you stay ahead in the field.
• Be part of a customer-centric company that prioritizes both technological advancement and sustainability.

Company Culture and Values

At M-PAYA Energy, we believe in fostering a culture that promotes innovation, collaboration, and customer satisfaction. Our mission is to provide state-of-the-art smart metering solutions that not only meet the technical needs of our clients but also contribute to a more sustainable future. We value employees who are problem solvers, forward-thinkers, and committed to continuous improvement.

We encourage an open exchange of ideas, where every team member’s contribution is valued. Whether you’re working on a cutting-edge project or helping a customer with a technical issue, your work will have a direct impact on the company’s success.

How to Apply

If you are an experienced Sales Engineer with a passion for smart metering technology and are ready to take on a challenging yet rewarding role, we encourage you to apply. To submit your application, send your CV and cover letter to recruit@m-payaenergy.co.ke with the subject line “Sales Engineer – Smart Metering.”

Equal Opportunity Employer Statement

At M-PAYA Energy, we are committed to creating an inclusive environment for all employees. We are an equal opportunity employer and do not discriminate on the basis of race, religion, gender, age, disability, or any other factor. We strive to attract and retain the best talent from diverse backgrounds, ensuring equal opportunities for growth and career advancement.