Product Support – Leasing | Expert Edge Consultants Limited – Nairobi, Kenya

Product Support – Leasing | Expert Edge Consultants Limited – Nairobi, Kenya

Company Overview:

Expert Edge Consultants Limited is a premier recruitment and consulting firm specializing in connecting top-tier professionals with industry-leading companies. Our client, a market leader in material handling solutions, including lifting equipment, warehousing solutions, and construction equipment solutions, is seeking a dynamic, results-driven individual to fill the position of Product Support – Leasing. This role is ideal for someone passionate about making an impact in a fast-paced environment, committed to excellence, and eager to contribute to the growth of a thriving business.

Job Summary:

The Product Support – Leasing role is a critical position within the leasing business unit. The primary responsibilities include administration of lease contracts, service and maintenance of leased vehicles, lease billings, channel development, and client satisfaction. The successful candidate will be responsible for managing all operational activities, ensuring the smooth running of the leasing business, and supporting its growth through effective administration and client management.

Key Responsibilities:

1. Operational Management:

• Oversee the daily operations of the leasing business unit, ensuring that all activities are aligned with the company’s objectives.
• Coordinate the maintenance and servicing of leased vehicles, ensuring they meet all operational standards.
• Manage the booking of machinery for regular repairs and maintenance, ensuring minimal downtime and maximum efficiency.

2. Client and Channel Development:

• Support the growth of the leasing business by identifying and developing new channels and opportunities for expansion.
• Ensure high levels of client satisfaction through effective communication and prompt resolution of any issues that arise.

3. Billing and Reporting:

• Coordinate invoicing for lease rentals and out-of-contract repairs, ensuring accuracy and timeliness.
• Prepare monthly reports on repairs, maintenance, and lease contracts, providing valuable insights for decision-making.
• Generate detailed leasing reports to track performance and identify areas for improvement.

4. Recovery and Service Coordination:

• Coordinate recovery services for vehicles with outsourced service providers, ensuring that turnaround times are met and standards are maintained.
• Monitor and manage all aspects of service delivery to ensure compliance with contractual obligations and client expectations.

Required Skills and Qualifications:

1. Educational Background:

• Bachelor’s degree in a business-related field such as Business Administration, Management, or Finance.

2. Professional Experience:

• At least three years of experience in a similar role within the leasing industry or a related field.
• Proven track record in managing leasing operations, including contract administration and client relations.

3. Core Competencies:

• Excellent communication skills, both written and verbal, with the ability to negotiate effectively and build strong interpersonal relationships.
• Solid understanding of sales principles and techniques, with the ability to apply strategic thinking to drive business growth.
• Strong financial acumen, including proficiency in analyzing sales numbers, P&L statements, and generating reports.

4. Additional Skills:

• Problem-solving abilities with a proactive approach to identifying and resolving issues.
• Attention to detail in managing contracts, invoices, and reports.
• Time management and organizational skills to handle multiple tasks effectively.

Company Culture and Benefits:

At Expert Edge Consultants Limited, we value innovation, collaboration, and commitment to excellence. Our client is dedicated to fostering a supportive and inclusive work environment where employees are encouraged to grow both personally and professionally. Working in this role offers the following benefits:

1. Competitive Salary:

• The role offers a competitive salary of Kshs. 70,000, commensurate with experience and qualifications.

2. Professional Development:

• Opportunities for continuous learning and development, including training programs and workshops, are available to help you advance your career.

3. Work-Life Balance:

• Our client believes in maintaining a healthy work-life balance and offers flexible working hours where applicable.

4. Health and Wellness:

• Comprehensive health benefits are provided, including medical insurance and wellness programs to ensure your overall well-being.

Why Join Us?

Joining Expert Edge Consultants Limited means becoming part of a dynamic team that is committed to making a difference. You will have the opportunity to work with industry leaders, learn from the best, and contribute to a company that values your expertise and dedication. If you are passionate about leasing operations and are looking for a challenging yet rewarding role, this is the opportunity for you.

Salary and Compensation Transparency:

In line with our commitment to transparency, the Product Support – Leasing role offers a salary of Kshs. 70,000. In addition to the base salary, there may be opportunities for performance-based bonuses and other incentives depending on the achievement of key performance indicators (KPIs) and business goals.

Location and Work Environment:

This role is based in Nairobi, Kenya, at our client’s headquarters. The work environment is fast-paced, with a strong emphasis on collaboration and client satisfaction. The office is equipped with modern facilities, including state-of-the-art technology to support your daily tasks. Employees are encouraged to engage in team-building activities and participate in corporate social responsibility (CSR) initiatives, reflecting the company’s commitment to the community.

Application Process:

How to Apply:

If you are a qualified and experienced professional looking to make a meaningful impact in the leasing industry, we encourage you to apply for this exciting opportunity. Submit your CV and application to jobs@expertedge.co.ke with the subject line “Product Support – Leasing” by 26th August 2024. Please ensure that your current location is included in your application.

Selection Process:

Only candidates who meet the specified qualifications and requirements will be contacted for the next stages of the recruitment process. This may include interviews, assessments, and reference checks. Expert Edge Consultants Limited is committed to a fair and transparent recruitment process, ensuring that all candidates are evaluated based on merit and suitability for the role.

Equal Opportunity Employer:

Expert Edge Consultants Limited is an equal opportunity employer. We are committed to diversity and inclusion in the workplace and encourage applications from all qualified individuals, regardless of race, gender, disability, religion, or background. Our client does not charge any application or recruitment fees, whether refundable or not.

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By joining our client’s team as a Product Support – Leasing professional, you will be stepping into a role that offers significant responsibility and the opportunity to contribute to the success of a leading company in the material handling solutions industry. This is a unique opportunity to apply your skills and experience in a dynamic environment that values innovation, client satisfaction, and continuous improvement.

Don’t miss this chance to take your career to the next level! Apply now and be part of a team that is making a difference in the industry.