U.S. Embassy in Nairobi.
Information Management Assistant (USEFMs Only) – Embassy Nairobi, Kenya
Overview
- Job Title: Information Management Assistant (USEFMs Only)
- Location: Nairobi, Kenya
- Hiring Agency: Embassy Nairobi
- Salary: (USD) $0/Per Year
- Work Schedule: Full-time – 40 hours per week
- Vacancy Announcement Number: Nairobi-2024-090
- Open Period: 08/15/2024 – 08/29/2024
- Series/Grade: FP – 1805 7
- Promotion Potential: FP-7
- Telework Eligible: No
- Security Clearance Required: Top Secret Clearance
- Appointment Type: Permanent, Not to Exceed Five Years
Job Summary
We are looking for a highly skilled Information Management Assistant (IMA) to join our dynamic team at the U.S. Embassy in Nairobi, Kenya. This role is exclusively open to USEFM (U.S. Citizen Eligible Family Members) across all agencies. As an IMA, you will play a critical role in supporting the embassy’s classified and unclassified computer networks, messaging systems, and communication tools. This position requires a Top Secret Security Clearance and a commitment to delivering top-notch IT support in a fast-paced and secure environment.
Key Responsibilities
1. IT Support and Network Management
- Provide Tier I and II support for OpenNet and ClassNet users, ensuring seamless network operations.
- Assist with troubleshooting and application support for systems such as the State Archiving and Message Retrieval Toolset (SMART).
- Manage network operations including circuit troubleshooting, desktop and peripheral support, and C-PKI card management.
- Deploy new computers and peripherals, maintaining high standards in IT assurance and security management.
- Participate in the IRM Duty Roster, offering after-hours emergency support as required.
2. Mobile Device and Inventory Management
- Support mobile device management, ensuring devices are updated and functioning to meet user needs.
- Assist in maintaining inventory controls, ensuring all devices and equipment are properly accounted for.
3. Telephone and Radio Management
- Manage the embassy’s telephone and radio systems, ensuring all user requests are addressed promptly.
- Provide inventory support for the telephone and radio programs, ensuring equipment is maintained and accounted for.
4. IT Inventory Administration
- Administer IT inventory including ITCOM inventory, ensuring proper procedures for receiving, transferring, and disposal.
- Assist with annual inventory requirements, contributing to the office knowledge base and performing other duties as needed.
Qualifications and Skills
Experience:
- Two years of office management or technical experience is required. This experience should demonstrate strong organizational skills, adherence to regulations, attention to detail, and proficiency in IT software and equipment.
Education:
- High School diploma is required.
Language:
- Level IV (Fluent) speaking/reading/writing of English is required. (This may be tested).
Skills and Abilities:
- Strong customer service skills, with the ability to manage ISC computer systems independently.
- Ability to work effectively both independently and as part of a team.
- Excellent problem-solving skills and resourcefulness in addressing IT-related challenges.
- Ability to document problems and solutions clearly, and create procedures for use by colleagues.
- Top Secret Security Clearance is required for this position.
Company Culture and Benefits
Working at the U.S. Embassy in Nairobi offers a unique opportunity to be part of a dedicated team committed to excellence in diplomacy. As an Information Management Assistant, you will enjoy:
- Comprehensive benefits tailored for EFMs, which can be discussed with the Human Resources Office.
- A secure and supportive work environment with opportunities for growth and development.
- A diverse and inclusive workplace, where employees from all backgrounds are valued and respected.
How to Apply
Interested candidates should submit their application through the official U.S. Embassy application portal Below. Ensure that all sections of the application are completed accurately and thoroughly. Incomplete applications may not be considered.
Application Deadline: 08/29/2024
For More Info:
HR Section
020-363-6000
About the U.S. Embassy in Nairobi
The U.S. Embassy in Nairobi is a cornerstone of U.S.-Kenya relations, promoting diplomacy, development, and defense cooperation. We are committed to fostering strong bilateral ties and supporting Kenya’s growth and development. Our team is dedicated to excellence, integrity, and service, ensuring that U.S. interests are advanced in Kenya and the region.
Equal Employment Opportunity (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Additional Information
Security Certifications:
All applicants under consideration will be required to pass security certifications.
Hiring Preference Selection Process:
Applicants in the following categories will be given hiring preference in the order listed below:
- AEFM / USEFM who is a preference-eligible U.S. Veteran
- AEFM / USEFM
- FS on LWOP and CS with reemployment rights
Important: Applicants claiming preference-eligible U.S. Veteran status must submit the appropriate documentation (e.g., DD-214) to be considered.
For more details on employment considerations and definitions, visit the U.S. Embassy’s official employment page.
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By following these guidelines and maintaining a commitment to transparency, inclusivity, and excellence, you can effectively apply for this position and contribute to the important work of the U.S. Embassy in Nairobi. The Kenyan Job Finder is dedicated to helping you find rewarding opportunities, and we are committed to diversity and equality in all our job listings. Remember, we do not charge any application or recruitment fees, ensuring fair access to all job seekers.
Apply Now to take the next step in your career as an Information Management Assistant at the U.S. Embassy in Nairobi.
To apply for this job please visit erajobs.state.gov.
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