3 Vacancies at Baobab Beach Resort & Spa-Diani

Housekeeping Trainees, Floor Supervisor & Guest Room Attendant – Baobab Beach Resort & Spa-Diani

---

Position Details:

• Position: Housekeeping Trainees, Floor Supervisor, Guest Room Attendant
• Company: Baobab Beach Resort & Spa
• Location: Diani Beach, Kenya
• Type of Job: Full-Time (Onsite)
• Reporting to: Assistant Housekeeper
• Application Deadline: October 10th, 2024

---

Introduction:

Are you passionate about hospitality and looking to grow your career in a world-class setting? Baobab Beach Resort & Spa, one of the most prestigious 5-star resorts on the scenic Diani Beach, is currently expanding its Housekeeping Department. We are hiring for multiple roles including Housekeeping Trainees, Floor Supervisor, and Guest Room Attendant. These positions offer the unique opportunity to work in a luxurious environment while enhancing your skills through hands-on training and operational experience.

At Baobab Beach Resort & Spa, we pride ourselves on our commitment to delivering exceptional guest experiences, and we are looking for dedicated individuals to join our growing team. If you are enthusiastic about hospitality and looking for a role that allows for professional growth, we invite you to apply today.

---

1. Housekeeping Trainees – Key Responsibilities:

As a Housekeeping Trainee, you will undergo a comprehensive 12-month in-house training program designed to equip you with the skills needed to excel in the hospitality industry. This role provides invaluable exposure to daily housekeeping operations at a leading resort.

• Participate in all aspects of housekeeping, including room cleaning, maintenance of public areas, and laundry services.
• Adhere to the resort’s high standards of cleanliness and ensure rooms are well-maintained for guests.
• Assist in organizing housekeeping supplies and equipment.
• Support the housekeeping team in daily operations to ensure efficient workflow.
• Gain hands-on experience in managing guest room cleanliness and presentation.
• Communicate with other departments to ensure guest satisfaction and operational efficiency.

---

2. Floor Supervisor – Key Responsibilities:

The Floor Supervisor will be responsible for overseeing the daily activities of the housekeeping team. This role is ideal for candidates with a strong background in hospitality who can manage, train, and motivate housekeeping staff to maintain high service standards.

• Supervise the housekeeping team to ensure cleanliness standards are maintained across all guest rooms and public areas.
• Conduct regular inspections of guest rooms and other assigned areas.
• Manage housekeeping schedules, delegate tasks, and ensure all team members follow the resort’s protocols.
• Address guest inquiries or complaints regarding housekeeping services.
• Ensure that housekeeping supplies and equipment are always available and well-maintained.
• Collaborate with other departments to ensure a smooth guest experience.
• Maintain detailed records and reports on housekeeping activities and resolve any operational challenges that arise.
• Train new housekeeping staff and ensure all employees follow safety and sanitation guidelines.

---

3. Guest Room Attendant – Key Responsibilities:

As a Guest Room Attendant, you will play a vital role in delivering excellent guest experiences by ensuring the highest standards of room cleanliness and presentation.

• Clean and maintain guest rooms, ensuring that all aspects meet the resort’s strict cleanliness standards.
• Replenish guest amenities and ensure that rooms are fully stocked with necessary items.
• Report any maintenance issues to the relevant department to ensure that guest rooms are in top condition.
• Ensure all rooms are ready for check-in and respond to guest requests in a timely manner.
• Assist in keeping the housekeeping supply rooms organized and fully stocked.
• Provide exceptional service by paying close attention to detail and ensuring that guests have everything they need for a comfortable stay.

---

Qualifications and Skills:

1. Housekeeping Trainees:

• Education: Minimum KCSE Certificate with a grade C or above.
• Age Requirement: 19-26 years old.
• Basic computer literacy is required.
• Willingness to learn and work in a dynamic, fast-paced environment.

2. Floor Supervisor:

• Education: Diploma or Certificate in Housekeeping & Laundry Operations or any other relevant hospitality course.
• Experience: 2-3 years of experience in housekeeping, ideally in a busy 4-5 star hotel.
• Language Skills: Proficiency in English (both oral and written) is mandatory.
• Computer Skills: Advanced skills in Microsoft Office.
• Additional Skills: Any foreign language will be an added advantage.
• Certification: A certificate of good conduct is required.

3. Guest Room Attendant:

• Education: Certificate in Housekeeping & Laundry Techniques or a related hospitality course.
• Experience: Minimum 1 year of experience in housekeeping, particularly in a 4-5 star hotel.
• Language Skills: Proficient in English (oral and written).
• Computer Skills: Basic knowledge of computer operations.
• Additional Skills: Any foreign language will be a bonus.
• Certification: A certificate of good conduct is required.

---

Company Culture and Values:

At Baobab Beach Resort & Spa, we believe in creating a work environment that is inclusive, supportive, and driven by excellence. Our mission is to provide world-class hospitality while nurturing the personal and professional growth of our employees. We value teamwork, integrity, and a strong commitment to guest satisfaction. When you join our team, you become part of a family that is dedicated to delivering outstanding guest experiences.

We are also passionate about fostering diversity and believe in offering equal opportunities to everyone. Our work culture emphasizes respect, collaboration, and continuous learning, ensuring that every employee has the opportunity to thrive and contribute to our shared success.

---

Why Work at Baobab Beach Resort & Spa?

• Career Development: Get the chance to work in a globally recognized luxury resort and grow your skills in the hospitality industry.
• Professional Growth: We offer hands-on training and the opportunity to work alongside some of the best professionals in the field.
• Beautiful Work Environment: Enjoy the scenic surroundings of Diani Beach while being part of a team that values both excellence and creativity.

---

Call to Action:

Interested candidates are encouraged to apply! Please send your applications, including your CV, certificates, and testimonials, to career@baobabbeachresort.com.

Alternatively, hard copies of your application can be dropped at the HR Office, Baobab Beach Resort & Spa, Diani Beach Road.

Don’t miss this opportunity to grow your career with one of Kenya’s leading luxury resorts!

• TELEGRAM CHANNEL

At Baobab Beach Resort & Spa, we are committed to creating an inclusive environment for all employees. We are an equal opportunity employer and are dedicated to attracting, retaining, and developing the best employees from all backgrounds. All qualified applicants will receive consideration for employment without regard to age, race, gender, religion, or disability.