Workshop Office Assistant – Kakuma

Full Time
  • Full Time
  • Kakuma

Peace Winds Japan Kenya

Workshop Office Assistant – Kakuma


Join our team at Peace Winds Japan (PWJ) as a Workshop Office Assistant in Kakuma. PWJ is dedicated to providing humanitarian assistance and support to communities in need. We’re looking for a highly motivated individual to ensure the smooth operation of our workshop through effective administrative support.

Position Overview:

As a Workshop Office Assistant, you’ll work under the supervision of the Workshop Officer, adhering to PWJ policies and procedures. Your primary responsibility will be handling administrative tasks to facilitate the efficient functioning of the workshop. Collaboration with the workshop team and other staff members will be essential to excel in this role.

Roles & Responsibilities:

  • Customer Service: Ensure customer needs are met, organize scheduling, and maintain accurate documentation.
  • Communication: Handle email correspondence for vehicle scheduling and bookings, keeping customers and supervisors informed of maintenance progress.
  • Data Management: Scan documents, transfer technician notes into software, and perform data entry tasks.
  • Vehicle Management: Receive and hand over customer vehicles, liaise with spare parts technicians for timely part availability.
  • Record Keeping: Maintain logs and spreadsheets to track recalls, service, and maintenance activities.
  • Paperwork: Handle routine paperwork related to vehicle repairs, maintenance, and general fabrications.
  • Filing: Organize and maintain document filing systems.


  • Certificate in Mechanical Engineering (Automotive option) and Driving License class BCE.
  • Experience in motor vehicle repairs, generators, plant, and equipment maintenance.
  • Proficiency in spare parts management, including part numbers and coding.
  • Computer literacy with proficiency in Word, Excel, and Internet usage.

Application Process:

Interested candidates should email their resume and a cover letter highlighting relevant experience to Please include “Workshop Office Assistant Application – Kakuma” in the subject line. The deadline for applications is 5th April 2024. Only shortlisted candidates will be contacted.

PWJ Commitment:

PWJ is an equal opportunity employer, fostering diversity and inclusion in our workplace. We encourage applicants from all backgrounds to apply. Our commitment is to provide a supportive and inclusive work environment where all employees can thrive.




Expert Tips To Be A Successful Applicant for Workshop Office Assistant:

  1. Demonstrate Technical Knowledge: Showcase your understanding of mechanical engineering principles and practical experience in vehicle maintenance.
  2. Highlight Communication Skills: Effective communication is crucial in coordinating with team members and addressing customer inquiries.
  3. Emphasize Organizational Skills: The ability to manage scheduling, documentation, and paperwork efficiently is highly valued.
  4. Show Adaptability: Demonstrate your flexibility in handling various tasks within a dynamic workshop environment.
  5. Illustrate Problem-Solving Abilities: Provide examples of how you’ve resolved challenges or implemented improvements in previous roles.
  6. Prioritize Attention to Detail: Accuracy in documentation and record-keeping is essential for successful workshop operations.
  7. Exhibit Teamwork: Collaboration with technicians, supervisors, and customers is key to achieving collective goals.
  8. Highlight Safety Awareness: Show your commitment to adhering to safety protocols and ensuring a secure working environment.
  9. Express Enthusiasm: Convey your passion for automotive maintenance and your eagerness to contribute to PWJ’s mission.
  10. Customize Your Application: Tailor your resume and cover letter to showcase how your skills and experiences align with the specific requirements of the Workshop Office Assistant role.

Sample Cover Letter for Workshop Office Assistant:

[Your Name]

[Your Address]

[City, State, Zip Code]

[Your Email Address]

[Your Phone Number]


Hiring Manager

Peace Winds Japan

[Company Address]

[City, State, Zip Code]

Dear Hiring Manager,

I am writing to express my interest in the Workshop Office Assistant position at Peace Winds Japan in Kakuma, as advertised. With a Certificate in Mechanical Engineering (Automotive option) and extensive experience in motor vehicle repairs and maintenance, I am confident in my ability to contribute effectively to your team.

During my tenure at [Previous Company/Organization], I developed a strong foundation in spare parts management and scheduling, ensuring timely repairs and customer satisfaction. My proficiency in data management and documentation aligns well with the administrative requirements of the Workshop Office Assistant role.

I am particularly drawn to PWJ’s commitment to humanitarian assistance and community support, and I am excited about the opportunity to be part of such meaningful work. My dedication to excellence, coupled with my passion for automotive maintenance, makes me a strong candidate for this position.

Thank you for considering my application. I am eager to bring my skills and enthusiasm to the PWJ team and contribute to the success of your workshop operations. I look forward to the possibility of discussing how my background and qualifications align with your needs.


[Your Name]

Best wishes for your application! Remember, Peace Winds Japan is dedicated to attracting and retaining a diverse workforce, and we do not charge any application or recruitment fees, reflecting our commitment to equal opportunity for all candidates.


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