Warehouse Supervisor Job Vacancy

Warehouse Supervisor Job Description

Title: Warehouse Supervisor – Kenya, Nairobi

Industry: Manufacturing

Role: Other

Salary Range: Confidential

Closing Date: 27/05/2024

Client: Confidential

Our client, a leading automotive manufacturer in Electric 2&3 Wheelers offering continued renewable energy technology solutions through excellent customer service is seeking to recruit a Warehouse Supervisor.

JOB PURPOSE

As a Warehouse Supervisor, you will be responsible for ensuring the seamless installation, validation, and maintenance of parts and components on our engineering electric vehicles. Your responsibilities will include providing feedback to design engineers, supporting field testing, assisting with troubleshooting and testing of electric vehicles, and collaborating with the technician team on service and repair tasks.

KEY DUTIES AND RESPONSIBILITIES

Install and Validate Electric Vehicle Components:

• Install and validate parts & components on engineering electric vehicles.
• Provide feedback to design engineers regarding Bill of Materials, installation, validation, accessibility, and maintainability issues.

Support Testing and Troubleshooting:

• Support in-house or field testing and After Sales team with fault triage to determine genuine battery issues.
• Assist in electric vehicle troubleshooting and testing, diagnosing failures, and providing solutions.
• Collaborate with the engineering team lead to diagnose failures during vehicle testing and provide solutions.

Collaboration and Documentation:

• Assist technician team with service and repair of electrical, mechanical, and integration issues on electric vehicles and their equipment.
• Follow processes and document potential improvements and issues.
• Collaborate in the creation of repair orders, stating diagnosis, procedures performed, and parts required.

Maintenance and Inspection:

• Diagnose customer concerns, make recommendations, inspect EVs, and recommend repairs based on condition and service needs.
• Provide assistance in preparation of estimates for EV repairs.
• Maintain all technical documentation concerning deployed batteries.
• Perform Pre-Delivery Inspection (PDI), assembly, and maintenance of EVs.

Operations Oversight and Reporting:

• Oversee day-to-day operations relating to bikes deployed in the field.
• Take ownership of identifying faults, developing fixes, creating supporting documentation, and reporting performance metrics to the wider business.

EDUCATION QUALIFICATIONS, EXPERIENCE, SKILLS, AND TRAITS

• Diploma in Electronics and Electrical Engineering or a related field.
• Previous experience in a similar role, preferably in the automotive or electric vehicle industry.
• Strong understanding of electric vehicle components and systems.
• Excellent problem-solving skills and ability to diagnose technical issues.
• Detail-oriented with a focus on documentation and process improvement.
• Effective communication and collaboration skills.
• Ability to work independently and as part of a team.
• Proficiency in MS Office and technical software/tools.

APPLICATION GUIDELINES

All applicants are advised to adhere to the application guidelines for consideration. Only shortlisted candidates will be contacted.

Please write in English language.

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SAMPLE COVER LETTER FOR A WAREHOUSE SUPERVISOR

[Applicant’s Name]

[Applicant’s Address]

[City, State, Zip Code]

[Email Address]

[Phone Number]

[Date]

[Hiring Manager’s Name]

Company Name]

[Company Address]

[City, State, Zip Code]

Dear [Hiring Manager’s Name],

I am writing to express my interest in the Warehouse Supervisor position at [Company Name], as advertised. With a diploma in Electronics and Electrical Engineering and [X years/months] of experience in the automotive industry, particularly in electric vehicles, I am confident in my ability to contribute effectively to your team.

In my previous role as [Previous Position], I successfully led a team in ensuring the smooth installation, validation, and maintenance of electric vehicle components. My experience in troubleshooting and testing electric vehicles, collaborating with design engineers, and overseeing day-to-day operations aligns well with the responsibilities outlined in the job description.

I am particularly drawn to [Company Name]’s commitment to renewable energy technology solutions and excellent customer service. I am eager to bring my skills in problem-solving, documentation, and process improvement to contribute to the success of your team.

I am excited about the opportunity to further discuss how my background, skills, and experiences align with the needs of [Company Name]. Thank you for considering my application. I look forward to the possibility of contributing to your team.

Sincerely,

[Applicant’s Name]

HOW TO BE A SUCCESSFUL APPLICANT FOR THE WAREHOUSE SUPERVISOR ROLE

1. Tailor your resume and cover letter to highlight relevant experience in the automotive or electric vehicle industry.
2. Showcase your problem-solving skills and ability to work independently and as part of a team.
3. Emphasize your attention to detail and documentation skills, as well as your proficiency in technical software/tools.
4. Research [Company Name] and demonstrate your understanding of their commitment to renewable energy technology solutions and customer service.
5. Prepare examples of past experiences where you successfully troubleshooted and resolved technical issues.
6. Practice effective communication and collaboration skills, as highlighted in the job description.
7. Be proactive in identifying faults, developing fixes, and reporting performance metrics to showcase your initiative and leadership potential.
8. Familiarize yourself with electric vehicle components and systems to demonstrate your expertise during the interview.
9. Showcase your ability to prioritize tasks and oversee day-to-day operations effectively.
10. Follow the application guidelines provided and ensure your application materials are well-written and error-free.

Possible Warehouse Supervisor Interview Questions With Answers

1. Can you walk us through your experience in the automotive or electric vehicle industry? Answer: Certainly. I have [X years/months] of experience working in [specific roles] within the automotive industry, focusing particularly on electric vehicles. During this time, I have gained hands-on experience in installing, validating, and maintaining electric vehicle components, as well as troubleshooting technical issues and collaborating with cross-functional teams.
2. How do you approach diagnosing technical issues in electric vehicles? Answer: When diagnosing technical issues in electric vehicles, I typically start by gathering as much information as possible from the customer or through diagnostic tools. I then systematically inspect and test relevant components to identify the root cause of the problem. Once identified, I develop a solution and collaborate with the necessary teams to implement it effectively.
3. Can you provide an example of a time when you had to collaborate with design engineers to address installation or validation issues? Answer: Certainly. In my previous role, there was an instance where we encountered accessibility and maintainability issues with a specific component during the installation phase. I collaborated closely with the design engineers, providing detailed feedback and suggestions for improvement based on our on-the-ground experience. Together, we were able to refine the design to ensure smoother installation and maintenance processes.
4. How do you prioritize tasks when overseeing day-to-day operations in a fast-paced environment? Answer: Prioritizing tasks in a fast-paced environment involves assessing the urgency and impact of each task on overall operations. I typically start by identifying critical tasks that directly impact production or customer satisfaction. I then allocate resources accordingly and communicate clear priorities to my team to ensure efficient execution.
5. Can you describe a situation where you had to develop a fix for a recurring issue in electric vehicles? Answer: Certainly. There was a recurring issue with a particular component in our electric vehicles that was causing frequent failures in the field. I took ownership of investigating the root cause, conducting thorough analysis and testing to understand the underlying problem. After identifying the issue, I developed a comprehensive fix and worked with the engineering team to implement it successfully, significantly reducing the occurrence of failures.

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Best wishes,

we are committed to attracting and retaining the best employees from all races and backgrounds in our continued effort to become a better development partner. We are an equal Employer and do not charge any application/recruitment fee whether refundable or not.