Territory Manager – KE

Multiple Locations in Kenya |

Commercial |

Full-time

Apply by: Sept. 11, 2023

Role Profile

We are in search of a dynamic and commercially astute professional to join our team as a Territory Manager. In this pivotal role, you will assume end-to-end responsibility for a designated warehouse and market, treating them as a cohesive business unit. Your mandate includes executing the organization’s market strategy, overseeing the Profit and Loss (P&L), budget management, market and business performance, as well as efficient operations and effective team leadership.

Key Responsibilities:

Business Unit Performance

• Profit Maximization: Strategically manage the P&L for the warehouse and market, focusing on maximizing profitability. Vigilantly monitor business unit performance and ensure the achievement of all key organizational KPIs. Implement corrective measures promptly to address any performance decline.

Revenue Generation

• Collaborative Revenue Growth: Partner closely with the commercial and procurement teams to drive revenue growth within the market. Provide guidance on product pricing to enhance profit margins. Collaborate with the sales team to boost product penetration, employing effective sales and marketing strategies.

Strategy Execution

• Effective Communication: Articulate and ensure the execution of the business strategy within the market, consistently meeting set KPIs. Foster a deep understanding and buy-in of the strategy among your team. Support the development of pricing strategies and product pricing based on market insights, competitor analysis, and customer feedback.

Operations Optimization

• Efficiency Enhancement: Lead the coordination of business activities with the head office and work closely with Functional Managers to optimize operational efficiency. Proactively drive the development and refinement of Standard Operating Procedures (SOPs) to enhance overall operational effectiveness.

Inventory Management

• Inventory Oversight: Collaborate closely with the Warehouse Supervisor and Loss Control Supervisor to ensure meticulous inventory management, stock control, and loss prevention. Together, devise and implement measures to safeguard warehouse inventory.

Compliance

• Rigorous Compliance: Uphold strict adherence to established SOPs for the warehouse, operations, and HR functions. Ensure comprehensive team training and understanding of these processes. Guarantee compliance with legislative and regulatory requirements, including health and safety standards. Conduct frequent operations audits to evaluate compliance levels, identify operational gaps, and address issues promptly.

Budget Management

• Budget Stewardship: Develop and present the annual budget for your specific business unit. Monitor and manage budget utilization, ensuring control, accurate accounting, and reconciliation.

Market Intelligence & Business Advisory

• Market Insights: Oversee regular market surveys and analyses to identify lucrative opportunities, understand competitor activities, and grasp customer dynamics. Escalate valuable customer feedback to management for necessary course corrections.

People Management

• Talent Development: Assist in staff recruitment, training, supervision, and performance appraisals within the business unit. Collaborate closely with the HR team to execute critical HR functions, including policy implementation, performance management, disciplinary actions, evaluations, and training.

Minimum Requirements & Key Skills:

• Bachelor’s degree in business or a related field.
• At least 6 years of experience in operations management and driving business performance, preferably within the retail or FMCG sector.
• Proficiency in P&L management.
• Experience in establishing and expanding markets, with a proven track record of achieving numerical targets, is highly desirable.
• Competence in end-to-end operations encompassing warehousing, logistics, sales, and business performance management.
• Strong business acumen, an understanding of key priorities, and a sharp sense of what it takes to drive business success.
• Demonstrated ability to manage cross-functional teams, with indirect reporting lines, to execute business objectives and strategies effectively.

About the Company:

Kyosk Digital Services Limited is a tech-driven platform that directly connects informal retailers, operating in kiosks and similar retail outlets, with fast-moving consumer goods companies (FMCGs). We facilitate demand communication from retail outlets to FMCGs and their distributors while managing the seamless delivery of goods to these retail kiosks.

Our digital ordering and delivery platform, Kyosk, empowers these retail outlets with access to competitively priced stock, conveniently delivered to their doorstep. FMCGs, too, find value in our platform as it resolves the challenges associated with traditional distribution, making it more cost-effective for them to serve kiosk-type retail outlets. This, in turn, reduces product stock-outs and lost sales opportunities. We, essentially, provide FMCGs with the visibility and data they need to solve this pressing issue.

If you aspire to become a leader in the emerging digital technology landscape and wish to join a rapidly growing organization filled with passionate and determined individuals, Kyosk Digital is the perfect fit for you.

Apply by: Sept. 11, 2023

Please write in English language.

Expert Tips To Be A Successful Applicant

As you consider joining our team as a Territory Manager, here are some expert tips to enhance your application:

1. Showcase Your Results: Highlight specific achievements where you’ve driven revenue growth, managed P&L effectively, or optimized operations. Use metrics and numbers to demonstrate your impact.

2. Tailor Your Application: Customize your application to match the role’s requirements and our company’s values. Show us why you’re the perfect fit for Kyosk Digital.

3. Demonstrate Market Insight: Share examples of how you’ve gathered market intelligence, identified opportunities, and implemented successful strategies based on market dynamics.

4. Highlight Leadership Skills: Emphasize your ability to lead cross-functional teams and your experience in indirect reporting lines. Leadership is key in this role.

5. Prioritize Compliance and Safety: Stress the importance of compliance and safety in your previous roles. Provide instances where you’ve ensured adherence to SOPs and regulatory standards.

6. Illustrate HR Collaboration: If you have experience in HR-related functions, discuss your collaboration with HR teams and how it contributed to staff development and overall success.

By incorporating these expert tips into your application, you’ll increase your chances of standing out as a top candidate for the Territory Manager role at Kyosk Digital Services Limited. Good luck with your application!