TECHNICIAN, ARTISAN (TECHNICIAN 2) – GENERAL SERVICES

Job Level: Technician 2

Closing Date: Thursday, 18 Jan 2024 at 5.00 p.m.

Job Purpose

The Central Bank of Kenya is seeking a dynamic and skilled Technician, Artisan (Technician 2) to join our esteemed team. In this role, you will work under the direction and guidance of an experienced Team Leader, taking responsibility for handling repairs and maintenance services related to carpentry, joinery, and builders works within the assigned workstation.

Key Duties and Responsibilities

1. Office Floor Space Management: Responsible for carrying out works on responsive and planned maintenance tasks to the highest specifications in office floor space management.
2. Builders Works: Execute first and second fix joinery and associated building works to specification as instructed, either individually or as part of a team.
3. Finishes Maintenance: Conduct maintenance on various finishes, including floor, wall, ceiling, pavement, etc.
4. Fittings and Fixtures Maintenance: Ensure the maintenance of fittings and fixtures such as doors, windows, glazing, partitions, and furniture.
5. Documentation: Complete timesheets and other relevant documentation to the satisfaction of your line manager within expected timelines.
6. Equipment Usage: Use authorized plant & equipment provided with due care and attention and in line with expected standards and procedures.
7. Collaboration: Work collaboratively within the function and be available to support in any area as guided by the line manager.
8. Material Handling: Load and unload materials and equipment as directed and in line with expected standards and procedures.
9. Relationship Building: Build and maintain good working relationships with colleagues, guests, and managers to ensure the effectiveness of the repairs and maintenance service.
10. Safety: Be aware of risks in your area of work, work in a safe manner taking into account other people’s health and well-being.
11. Continuous Learning: Take part in the function’s initiatives and training to continuously upskill.
12. Health and Safety: Follow Health and Safety policy and procedures, including the wearing of personal protective equipment when necessary.
13. Team Player: Be a responsive and active team player in line with Bank values.
14. Adherence: Adhere to work procedures, policies, and regulations.
15. Contributions: Share contributions for areas of development/improvement aimed at improving the standards of the workplace.

Any other duties and responsibilities as may be assigned by the Supervisor.

Qualifications

1. Higher National Diploma or equivalent in Architecture or building services with an emphasis on builders works, carpentry, and joinery.
2. Artisan National Trade Test Certificate Grade III/apprentice Certificate awarded by the National Industrial Training Authority or its equivalent/higher and relevant qualification from a recognized institution.

Work Experience

1. Five (5) years of relevant experience in a busy related field within a large institution.
2. Working knowledge of plumbing, electrical/electronics, etc., will be an added advantage.

Competencies

Technical Competencies

1. Highly experienced and hands-on in all practical artisan and related building areas, including carpentry, concrete works, finishes, fittings, painting, ceiling, aluminum, roofing, civil works, basic electrical, mechanical, and plumbing.
2. Knowledge of repairs, maintenance, and installation techniques.
3. Knowledge of the Kenyan plumbing code.
4. Ability to read and interpret blueprints, diagrams, schematics, and written reference material by an Architect.
5. Ability to perform basic arithmetical calculations, diagnose and resolve.
6. Problem-solving, use hand and power tools.
7. Ability to write technical specifications, take off quantities, prepare BQ’s, estimate costs and reports and evaluate contractor tenders.
8. Computer skills – including the use of MS Office suite, ArchiCAD/AutoCAD.

Behavioral / General Competencies

1. Interpersonal skills – create rapport with others and develops effective communication and team spirit with colleagues.
2. Personal Motivation and Drive – commits self to work hard towards goals. Shows enthusiasm and career commitment.
3. Adaptability/Flexibility – ability and willingness to be flexible, to adapt to and work effectively within a variety of changing situations and with various individuals and groups.
4. Professionalism – maintains a professional approach based on ethics and CBK values. Ensures ethical practices and integrity and ensures CBK is not put at reputational risk.
5. Good Communication skills – both written and oral.

Candidates are requested to note that:

• INCOMPLETE applications will not be considered.
• Only shortlisted candidates will be contacted.

Expert Tips To Be A Successful Applicant for Technician, Artisan (Technician 2)

1. Tailor Your Resume: Highlight relevant skills and experiences related to the role, emphasizing your expertise in carpentry, joinery, and builders works.
2. Showcase Technical Competencies: Clearly demonstrate your technical competencies, such as hands-on experience in various artisan and building areas.
3. Highlight Collaborative Skills: Emphasize your ability to work effectively in a team, showcasing instances where you have collaborated on successful projects.
4. Address Safety Awareness: Stress your commitment to safety by providing examples of how you have prioritized safety in your previous roles.
5. Demonstrate Adaptability: Showcase instances where you have successfully adapted to changing situations and effectively worked with diverse individuals and groups.
6. Quantify Achievements: Where possible, quantify your achievements, especially in terms of improvements made in repairs and maintenance services.
7. Show Continuous Learning: Highlight your commitment to continuous learning by mentioning relevant training programs and certifications you have completed.
8. Exhibit Communication Skills: Clearly communicate your ideas and experiences, both in written form (through your application) and orally (during interviews).
9. Address Professionalism: Demonstrate your professionalism and commitment to ethical practices, aligning with the values of the Central Bank of Kenya.
10. Express Enthusiasm: Convey your enthusiasm for the role and your long-term commitment to a successful career within the organization.

Always wish you the best in your application for the Technician, Artisan (Technician 2) role at the Central Bank of Kenya.

SAMPLE COVER LETTER Technician, Artisan (Technician 2)

Dear Hiring Manager,

I am writing to express my interest in the Technician, Artisan (Technician 2) position at the Central Bank of Kenya, as advertised. With a Higher National Diploma in Architecture and five years of relevant experience in a busy related field, I am confident in my ability to contribute effectively to your team.

During my career, I have successfully executed first and second fix joinery, managed office floor space, and conducted finishes maintenance to the highest standards. My hands-on experience in various artisan and building areas, including carpentry, concrete works, and plumbing, aligns perfectly with the technical competencies required for this role.

I am particularly impressed by the Central Bank of Kenya’s commitment to professionalism, ethics, and safety. In my previous roles, I have consistently adhered to these values, ensuring the organizations I worked for were not put at reputational risk.

My adaptability and flexibility have been demonstrated through successfully working in changing situations and collaborating with diverse groups. I am eager to bring my skills and enthusiasm to the Central Bank of Kenya, contributing to the continuous improvement of repairs and maintenance services.

Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experiences align with the needs of the Central Bank of Kenya.

Sincerely,

[Your Full Name]

Frequently Asked Questions

1. Q: What qualifications are required for the Technician, Artisan (Technician 2) role at the Central Bank of Kenya?

   A: The ideal candidate should have a Higher National Diploma or equivalent in Architecture or building services with an emphasis on builders works, carpentry, and joinery. Additionally, an Artisan National Trade Test Certificate Grade III/apprentice Certificate is required.

2. Q: How can I showcase my technical competencies in the application?

   A: Highlight your hands-on experience in various artisan and building areas, emphasizing skills in carpentry, concrete works, finishes, fittings, painting, ceiling, aluminum, roofing, civil works, basic electrical, mechanical, and plumbing.

3. Q: What behavioral competencies are essential for success in this role?

   A: Interpersonal skills, personal motivation and drive, adaptability/flexibility, professionalism, and good communication skills are crucial for success in this role.

4. Q: Can I apply if I have experience in plumbing, electrical, or electronics?

   A: Yes, candidates with working knowledge of plumbing, electrical/electronics are encouraged to apply, as it will be an added advantage.

5. Q: How can I stand out in the application process?

   A: Tailor your resume to highlight relevant skills, showcase collaborative experiences, and quantify achievements. Demonstrate a commitment to safety, continuous learning, and professionalism.

6. Q: What should I include in my cover letter?

   A: Your cover letter should express your interest, highlight relevant skills and experiences, and align with the values of the Central Bank of Kenya. Showcase your enthusiasm for the role and long-term commitment.

7. Q: How will applications be evaluated?

   A: Applications will be evaluated based on completeness, relevance of qualifications and experience, alignment with the competencies required, and adherence to ethical practices.

8. Q: What does the Central Bank of Kenya value in its employees?

   A: The bank values professionalism, ethics, safety, adaptability, and effective communication among its employees.

9. Q: Is there room for career growth within the organization?

   A: Yes, the Central Bank of Kenya is committed to the continuous upskilling of its employees and offers opportunities for career growth and development.

10. Q: What is the closing date for applications?

    A: The closing date for applications is Thursday, 18 Jan 2024 at 5.00 p.m.

Possible Technician, Artisan (Technician 2) Interview Questions With Answers

1. Q: Can you describe your experience in office floor space management and how you ensure high specifications?

   A: In my previous role, I effectively managed office floor space by implementing a systematic approach to layout design and regular maintenance. This ensured that all spaces met high specifications, creating a conducive work environment.

2. Q: How do you prioritize safety in your work?

   A: Safety is my top priority. I consistently follow Health and Safety policies, wear personal protective equipment when necessary, and proactively identify and mitigate potential safety hazards.

3. Q: Can you provide an example of a challenging repair or maintenance task you successfully completed?

   A: In a previous role, I successfully led a team in addressing a major office floor space reconfiguration, ensuring minimal disruption to daily operations while meeting high specifications.

4. Q: How do you collaborate with team members to achieve common goals?

   A: I believe in open communication and effective collaboration. I regularly engage with team members to understand their perspectives, share ideas, and work together to achieve common goals.

5. Q: How do you stay updated on the latest industry trends and best practices in repairs and maintenance?

   A: I am committed to continuous learning. I actively participate in industry seminars, workshops, and stay informed about the latest trends through relevant publications.

6. Q: How do you handle tight deadlines in a fast-paced environment?

   A: I thrive in fast-paced environments. I prioritize tasks, delegate responsibilities when necessary, and maintain effective communication to ensure timely completion of projects.

7. Q: How do you approach problem-solving in your role as a Technician, Artisan?

   A: I approach problem-solving systematically. I analyze the issue, identify possible solutions, consult with team members if needed, and implement the most effective solution while considering long-term implications.

8. Q: How do you contribute to a positive and productive work culture within your team?

   A: I contribute to a positive work culture by fostering open communication, recognizing and appreciating team members’ contributions, and actively participating in team-building activities.

9. Q: How do you handle constructive feedback from supervisors or colleagues?

   A: I view constructive feedback as an opportunity for growth. I listen attentively, reflect on the feedback, and take proactive steps to improve my performance.

10. Q: Why do you want to work for the Central Bank of Kenya, and how does your experience align with our values?

    A: I am impressed by the Central Bank of Kenya’s commitment to professionalism, ethics, and safety. My experience in upholding these values, along with my technical competencies, align well with the bank’s ethos.

We wish you the best in your application for the Technician, Artisan (Technician 2) role at the Central Bank of Kenya. Our website is committed to attracting and retaining the best employees from all races and backgrounds in our continued effort to become a better development partner.