Stores Officer

Full Time
  • Full Time
  • Nairobi


Stores Officer

Job Summary

As a Stores Officer, you will be pivotal in controlling the seamless flow of stock through our warehouse. Your role encompasses monitoring goods in and out, ensuring the safe and efficient handling of items, and meticulously maintaining stock records. While Warehouse Assistants play a crucial role in this process, the specific duties and their extent vary based on the size and nature of the store.

Duties and Responsibilities

  • Receipt and Verification: Thoroughly inspect all warehouse deliveries, meticulously checking quality, quantity, and condition before documenting the goods received note.
  • Quality Assurance: Verify the quantity and quality of goods/materials, ensuring accurate receipt and issuance of accompanying documents.
  • Stock Management: Maintain optimal stock levels through meticulous stock reconciliations to facilitate smooth operations.
  • Collaboration: Work closely with the procurement department/officer for purchases and the disposal of uniforms.
  • Reporting: Prepare comprehensive monthly store reports to provide insights into inventory status.
  • Uniform Management: Physically check uniform returns for guards proceeding on leave, cross-referencing with records before clearance.
  • Stock Maintenance: Ensure proper stock levels are consistently maintained, actively participating in stock takes and updating necessary reports.
  • Guard Support: Facilitate the kitting of new guards and monitor stock to ensure minimum stock levels are sustained.
  • Order Accuracy: Confirm that work orders are accurate and fully completed, ensuring all stock is allocated to the correct end user.

Minimum Requirements and Competencies

  • Education: Bachelor’s Degree in Purchasing and Supplies Management.
  • Experience: At least 2 years of work experience in a stores position.
  • Expertise: Proficiency in supply chain management and related fields.
  • Skills: Excellent numeracy, literacy, and organizational abilities.
  • Customer Focus: Demonstrated commitment to delivering exceptional customer service to warehouse visitors.
  • Physical Capability: Must be physically fit and capable of lifting and moving heavy packages and objects.
  • Attention to Detail: Ability to follow processes and procedures with precision.

Interested candidates should send their comprehensive CV and cover letter to, indicating the position they are applying for in the email subject by 3rd May 2024. Please write in the English language.







Dear [Employer’s Name],

I am writing to express my interest in the Stores Officer position at [Company Name], as advertised. With a Bachelor’s Degree in Purchasing and Supplies Management and over two years of experience in a stores role, I am confident in my ability to contribute effectively to your team.

During my previous role, I gained valuable expertise in inventory management, ensuring the seamless flow of stock through the warehouse. My attention to detail and commitment to accuracy allowed me to maintain optimal stock levels while delivering exceptional customer service to warehouse visitors.

I am particularly drawn to [Company Name] because of its reputation for excellence in the industry and its commitment to providing a supportive and dynamic work environment. I am eager to bring my skills and passion for supply chain management to your team and contribute to the continued success of the organization.

Thank you for considering my application. I look forward to the opportunity to discuss how my background, skills, and enthusiasm align with the needs of [Company Name].


[Your Name]


  1. Tailor Your Application: Customize your CV and cover letter to highlight relevant skills and experiences.
  2. Showcase Your Expertise: Clearly demonstrate your proficiency in inventory management and supply chain processes.
  3. Highlight Customer Service Skills: Emphasize your ability to deliver exceptional customer service to warehouse visitors.
  4. Demonstrate Attention to Detail: Provide examples of your meticulous approach to tasks and processes.
  5. Stay Updated: Keep abreast of industry trends and developments in supply chain management.
  6. Prepare for Interviews: Research the company and prepare thoughtful responses to potential interview questions.
  7. Network: Leverage professional networks and connections to explore additional opportunities.
  8. Seek Feedback: Solicit feedback from mentors or peers to continually improve your application materials.
  9. Stay Positive: Maintain a positive attitude throughout the application process, even in the face of challenges.
  10. Follow Up: After submitting your application, follow up with the employer to express continued interest and inquire about the status of your application.

Possible Stores Officer Interview Questions With Answers

  1. Question: Can you describe your experience with inventory management? Answer: In my previous role, I was responsible for maintaining accurate stock records, conducting regular stock takes, and ensuring optimal stock levels were maintained at all times.
  2. Question: How do you prioritize tasks in a fast-paced warehouse environment? Answer: I prioritize tasks based on urgency and importance, ensuring that critical activities are completed promptly while maintaining attention to detail.
  3. Question: How do you handle discrepancies in stock records? Answer: When discrepancies arise, I conduct thorough investigations to identify the root cause, rectify the issue promptly, and implement measures to prevent recurrence.
  4. Question: Can you give an example of a time when you provided exceptional customer service to a warehouse visitor? Answer: In one instance, a customer arrived with an urgent request for a specific item. Despite the high workload, I promptly located the item and assisted the customer, ensuring their needs were met efficiently.
  5. Question: How do you ensure compliance with safety regulations in the warehouse? Answer: I prioritize safety by enforcing established safety protocols, conducting regular safety inspections, and providing ongoing training to warehouse staff to promote a culture of safety awareness.

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We are committed to attracting and retaining the best employees from all races and backgrounds in our continued effort to become a better development partner. We are an equal Employer and do not charge any application/recruitment fee, whether refundable or not.


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