STORES MANAGER

STORES MANAGER

Overview

Welcome to Lewa Wildlife Conservancy (Lewa), a pioneering organization at the forefront of wildlife conservation. Nestled in Isiolo, Kenya, Lewa serves as a beacon of excellence in safeguarding wildlife and its habitat. We are on the lookout for a meticulous, self-motivated, and dependable Stores Manager to fortify our Operations Department. Reporting directly to the Deputy Head of Operations, this pivotal role entails orchestrating seamless day-to-day operations, optimizing inventory management, safeguarding merchandise, maintaining meticulous records, and steering a team of dedicated storekeepers.

Key Responsibilities

Ensuring Security and Inventory Control

• Implement robust security measures to safeguard store merchandise.
• Collaborate closely with the procurement team to maintain optimal inventory levels.
• Monitor all stock movements to establish minimum and maximum stock requirements.
• Generate timely reports encompassing transactions, slow-moving items, and comprehensive summaries on a daily, weekly, monthly, and annual basis.

Streamlining Operations and Collaboration

• Liaise with various departments to comprehend their requisites and ensure timely and accurate fulfillment.
• Oversee the receiving of inventories in alignment with purchase orders, complete with requisite documentation, quality checks, and adherence to timelines.
• Monitor and review item issuances with meticulous attention to detail.
• Plan and execute regular and quarterly stocktakes, ensuring accurate reconciliation and reporting to ascertain stock accuracy.

Enhancing Customer Service Excellence

• Uphold customer service excellence across all store facets, encompassing inventory display, product placement, store layout, and issuance procedures.
• Address any nonconformities raised by internal and external auditors with efficiency and diligence.

Leadership and Team Management

• Monitor staffing levels, devise work rotas, assign tasks proficiently, and evaluate results.
• Review, implement, and update company records pertaining to store department policies, standard operating procedures, training plans, performance evaluations, and risk assessments.

Technical Proficiency and Compliance

• Manage vehicle and machinery inventory in collaboration with other operations section heads, ensuring meticulous updates with every purchase or disposal.
• Ensure compliance with health and safety regulations, the Company Handbook, quality and environmental standards, and all other company policies and procedures.
• Oversee the efficient utilization of Sage ERP, coordinating technical support with finance and service providers.

Job Specifications

The ideal candidate must possess:

• A Higher Diploma/Bachelor’s Degree in Supply Chain Management or a related business discipline from a recognized institution.
• A minimum of 5 years’ experience in a dynamic warehousing and supply chain environment.
• Proficiency in the SAGE system is advantageous.
• Ability to thrive in high-pressure environments.
• Demonstrated integrity and ethical conduct.
• Strong leadership and people management acumen.
• Exceptional communication, verbal, and presentation skills.
• Effective organizational prowess with keen attention to follow-up.

How to Apply

If you meet the specified criteria and are eager to join a vibrant, dedicated team, kindly submit your resume and a tailored cover letter to hr@lewa.org by May 31, 2024. Please include your current and expected gross pay for this position, along with your daytime telephone contact and details of three professional referees.

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SAMPLE COVER LETTER FOR A STORES MANAGER

Dear [Hiring Manager’s Name],

I am writing to express my keen interest in the Stores Manager position at Lewa Wildlife Conservancy, as advertised. With a solid background in supply chain management and a fervent dedication to excellence, I am excited about the opportunity to contribute to your esteemed organization’s noble mission of wildlife conservation.

Throughout my career, I have honed my skills in inventory management, team leadership, and operational efficiency, all of which are directly applicable to the challenges and responsibilities outlined in the job description. My experience in implementing robust security measures, optimizing inventory levels, and fostering a culture of customer service excellence aligns seamlessly with the objectives of the Stores Manager role at Lewa.

I am particularly drawn to Lewa’s commitment to conservation and its reputation as a trailblazer in the field. The prospect of being part of a dynamic, committed team dedicated to safeguarding wildlife and its habitat resonates deeply with my personal and professional values.

Enclosed is my resume, which provides further detail on my qualifications and achievements. I am enthusiastic about the opportunity to discuss how my skills and experiences align with the needs of Lewa Wildlife Conservancy. Thank you for considering my application. I look forward to the possibility of contributing to Lewa’s continued success.

Warm regards,

[Your Name]

HOW TO BE A SUCCESSFUL APPLICANT FOR THE STORES MANAGER ROLE

1. Tailor Your Application: Customize your resume and cover letter to highlight relevant skills and experiences that align with the job requirements.
2. Demonstrate Leadership: Showcase instances where you’ve demonstrated leadership and effective team management skills.
3. Highlight Technical Proficiency: Emphasize your familiarity with inventory management systems, particularly the SAGE system if applicable.
4. Illustrate Customer Service Excellence: Provide examples of how you’ve driven customer service excellence in previous roles.
5. Emphasize Integrity: Stress the importance of integrity and ethical conduct in your professional endeavors.
6. Prepare for Interviews: Research Lewa Wildlife Conservancy and prepare thoughtful questions to demonstrate your interest and commitment.
7. Showcase Communication Skills: Be prepared to articulate your ideas clearly and concisely during interviews and assessments.
8. Prioritize Organization: Highlight your organizational skills and attention to detail, essential for successful store management.
9. Be Proactive: Demonstrate your ability to take initiative and proactively address challenges in a dynamic work environment.
10. Follow Application Instructions: Ensure you provide all required information, including salary expectations and professional references, as outlined in the job posting.

Possible Stores Manager Interview Questions With Answers

1. How do you ensure inventory accuracy and minimize discrepancies in a fast-paced environment? Answer: By implementing robust inventory control measures, conducting regular stocktakes, and reconciling discrepancies promptly.
2. Can you provide an example of a time when you successfully resolved a customer complaint or issue? Answer: Certainly. In my previous role, I resolved a customer complaint by promptly addressing the issue, offering a solution, and following up to ensure satisfaction.
3. How do you prioritize tasks and allocate resources effectively in a demanding work environment? Answer: I prioritize tasks based on urgency and importance, ensuring that resources are allocated efficiently to meet deadlines and deliver optimal results.
4. How do you foster a culture of teamwork and collaboration among your team members? Answer: I foster teamwork by promoting open communication, recognizing individual contributions, and encouraging collaboration on projects and tasks.
5. How do you stay updated on industry trends and best practices in inventory management? Answer: I stay updated through continuous learning, attending industry conferences, networking with peers, and leveraging online resources and professional development opportunities.

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We wish you the best in your application process. Lewa Wildlife Conservancy is committed to attracting and retaining the best employees from all backgrounds, and we do not charge any application or recruitment fee, whether refundable or not.

THE KENYAN-JOBFINDER