STEWARDING SUPERVISOR – Safari Park Hotel & Casino Nairobi

Full Time
  • Full Time
  • Nairobi

Safari Park Hotel & Casino

STEWARDING SUPERVISOR – Safari Park Hotel & Casino Nairobi

Job Title: Stewarding Supervisor

Location: Nairobi, Kenya

Job Type: Full-time

Salary: Competitive, with benefits

About Us:

Safari Park Hotel & Casino Nairobi invites you to join our dynamic team. With a rich history of providing exceptional hospitality and entertainment experiences, we are committed to excellence in everything we do. As a leading destination in Nairobi, Kenya, we pride ourselves on delivering world-class service and creating memorable moments for our guests.

How to Apply:

Applicants meeting the qualifications should send their application letters indicating the title of the position alongside:

  • A detailed CV
  • Copies of relevant certificate(s)
  • Testimonials To: Human Resource & Admin Manager P.O BOX 45038-00100, Nairobi, Kenya or email *By Wednesday, May 22, 2024 Only short-listed candidates will be contacted.

Job Description:

Overview: As a Stewarding Supervisor at Safari Park Hotel & Casino Nairobi, you will play a crucial role in maintaining the highest standards of cleanliness and organization in our kitchen and dining areas. You will lead a team of stewards, ensuring smooth operations and adherence to sanitation regulations. If you are passionate about hospitality, have strong leadership skills, and thrive in a fast-paced environment, we want to hear from you.

Key Responsibilities:

1. Leadership and Supervision:

  • Lead, train, and supervise a team of stewards to ensure efficient operations.
  • Assign tasks and responsibilities, monitor performance, and provide feedback to team members.
  • Foster a positive work environment that promotes teamwork and excellence.

2. Sanitation and Safety Compliance:

  • Oversee the cleanliness and sanitation of kitchen equipment, utensils, and dining areas.
  • Ensure compliance with health and safety regulations and standards.
  • Implement and enforce proper waste disposal procedures.

3. Inventory Management:

  • Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels.
  • Coordinate with procurement to order supplies as needed.
  • Conduct regular inspections to identify maintenance needs and address them promptly.

4. Operational Efficiency:

  • Streamline processes and workflows to optimize efficiency and productivity.
  • Identify areas for improvement and implement solutions to enhance operational effectiveness.
  • Maintain high standards of cleanliness and organization in all stewarding areas.


  • Proven experience in a similar role, preferably in the hospitality industry.
  • Strong leadership and communication skills.
  • Excellent organizational and time management abilities.
  • Knowledge of sanitation and safety regulations.
  • Ability to work well under pressure and in a fast-paced environment.


  • Competitive salary
  • Health insurance
  • Retirement savings plan
  • Paid time off
  • Opportunities for growth and development
  • Employee discounts on hotel services and amenities

Join Our Team:

At Safari Park Hotel & Casino Nairobi, we are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. We believe in equal opportunity employment and do not discriminate on the basis of race, gender, religion, sexual orientation, or any other characteristic protected by law. Join our team and be part of our journey towards becoming the premier hospitality destination in Nairobi.







[Your Name]

[Your Address]

[City, State, Zip Code]

[Your Email Address]

[Your Phone Number]


Human Resource & Admin Manager Safari Park Hotel & Casino Nairobi

P.O BOX 45038-00100 Nairobi, Kenya

Dear Hiring Manager,

I am writing to express my interest in the Stewarding Supervisor position at Safari Park Hotel & Casino Nairobi, as advertised. With a background in hospitality management and a proven track record of leadership in fast-paced environments, I am confident in my ability to contribute to your team and uphold the highest standards of cleanliness and organization.

In my previous role as a Stewarding Supervisor at [Previous Company], I successfully led a team of stewards in maintaining the cleanliness and sanitation of kitchen and dining areas. I am adept at coordinating workflows, optimizing processes, and ensuring compliance with health and safety regulations. I thrive in dynamic environments where teamwork and attention to detail are paramount, and I am eager to bring my skills and expertise to Safari Park Hotel & Casino Nairobi.

I am impressed by Safari Park Hotel & Casino Nairobi’s commitment to excellence and dedication to providing exceptional hospitality experiences. I am excited about the opportunity to contribute to your continued success and be part of a team that shares my passion for delivering outstanding service.

Thank you for considering my application. I look forward to the possibility of discussing how my background, skills, and enthusiasm align with the needs of your team. Please find attached my resume for your review. I am available for an interview at your earliest convenience.


[Your Name]


  1. Understand the Role: Familiarize yourself with the responsibilities and qualifications outlined in the job description to ensure a good fit.
  2. Highlight Relevant Experience: Showcase your leadership experience and knowledge of sanitation and safety regulations in your resume and cover letter.
  3. Tailor Your Application: Customize your application to emphasize how your skills and experience align with the needs of Safari Park Hotel & Casino Nairobi.
  4. Showcase Your Communication Skills: Clearly articulate your qualifications and enthusiasm for the role in your cover letter and during the interview process.
  5. Demonstrate Problem-Solving Abilities: Be prepared to discuss examples of how you have overcome challenges and improved operational efficiency in previous roles.
  6. Research the Company: Familiarize yourself with Safari Park Hotel & Casino Nairobi’s history, values, and culture to demonstrate your genuine interest in joining the team.
  7. Prepare for Interviews: Anticipate potential interview questions and practice articulating your responses to showcase your suitability for the position.
  8. Ask Questions: During the interview, ask insightful questions about the company, team dynamics, and opportunities for growth to demonstrate your engagement and curiosity.
  9. Follow Up: Send a thank-you email or note after the interview to express your appreciation and reiterate your interest in the position.
  10. Stay Positive and Persistent: Maintain a positive attitude throughout the application process and be persistent in your pursuit of the opportunity.

Possible Stewarding Supervisor Interview Questions With Answers

  1. Can you describe your experience in leading a team of stewards and ensuring compliance with sanitation standards? Example Answer: In my previous role, I supervised a team of stewards responsible for maintaining cleanliness in kitchen and dining areas. I implemented regular training sessions to reinforce proper sanitation practices and conducted inspections to ensure compliance with health and safety regulations.
  2. How do you prioritize tasks and manage time effectively in a fast-paced environment? Example Answer: I prioritize tasks based on urgency and importance, delegating responsibilities as needed to meet deadlines. I utilize time management tools and techniques such as to-do lists and scheduling to optimize productivity and ensure smooth operations.
  3. How do you handle conflicts or challenges within your team? Example Answer: I believe in open communication and conflict resolution through dialogue. When conflicts arise, I address them promptly, listen to all parties involved, and work towards a mutually satisfactory resolution. I also focus on fostering a positive team culture built on trust and respect.
  4. Can you provide an example of a time when you identified an opportunity to improve operational efficiency? Example Answer: In my previous role, I noticed inefficiencies in our inventory management system that were causing delays in supply procurement. I proposed implementing a new inventory tracking software, which resulted in a 20% reduction in procurement time and cost savings for the company.
  5. How do you ensure consistent quality in the work of your team members? Example Answer: I believe in setting clear expectations and providing ongoing feedback and support to my team. I conduct regular performance evaluations, recognize and reward excellence, and offer opportunities for training and development to ensure continuous improvement.

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Best wishes, Safari Park Hotel & Casino Nairobi

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