Shop Assistants (men’s fashion) – Nairobi, Kenya

Job Title: Shop Assistant – Nairobi, Kenya

Job Overview

We are hiring Shop Assistants to join our dynamic team in Nairobi, Kenya. As a Shop Assistant, you will play a key role in providing exceptional customer service, maintaining a clean and organized store, and ensuring that our inventory is well-managed. You will be responsible for managing stock, balancing the till at the end of the day, and assisting customers in finding the right products to meet their needs. If you have a passion for fashion, excellent communication skills, and experience in men’s fashion retail, we encourage you to apply.

Key Responsibilities

• Customer Assistance: Provide exceptional assistance to customers by helping them find the right products, answering inquiries, and offering product recommendations.
• Inventory Management: Manage stock levels by keeping accurate records of inventory, ensuring stock is well-organized, and replenishing items as needed.
• Cash Handling: Balance the till at the end of each shift and ensure that cash transactions are accurate.
• Store Maintenance: Maintain a clean, organized, and visually appealing store environment to ensure an enjoyable shopping experience for customers.
• Sales Support: Work closely with the sales team to meet daily and monthly sales targets.
• Product Knowledge: Stay updated on the latest products and trends in men’s fashion to provide informed recommendations to customers.

Qualifications and Skills

• Experience in Men’s Fashion: A minimum of 2-3 years of experience working in a retail environment specializing in men’s fashion.
• Customer Service Skills: Exceptional communication and interpersonal skills to engage with customers and ensure their needs are met.
• Attention to Detail: Strong attention to detail when managing inventory, restocking products, and handling cash.
• Organizational Skills: Ability to maintain an organized store layout and ensure the store is visually appealing to customers.
• Team Player: Work well in a team environment and contribute to achieving sales targets and maintaining store standards.
• Problem-Solving Skills: Ability to resolve customer complaints and handle any issues that may arise in a professional and efficient manner.
• Time Management: Ability to multitask and manage time effectively, especially during busy periods.

Additional Skills

• Sales Orientation: Experience in driving sales and meeting sales goals.
• Point-of-Sale (POS) System Experience: Knowledge of using POS systems to process transactions accurately.
• Fashion Enthusiasm: A keen interest in the latest fashion trends and an ability to stay current on men’s fashion.

Location

This position is based in Nairobi, Kenya. The store is located in a prime shopping area, offering convenient access to customers and staff.

About Us

We are a leading fashion retail company specializing in men’s fashion. Our brand is synonymous with quality, style, and excellent customer service. We pride ourselves on providing a wide range of products to suit the modern man’s wardrobe. As a growing company, we are committed to creating a dynamic and supportive environment for our employees, offering opportunities for growth and professional development.

Why Join Us?

• Growth Opportunities: We offer opportunities for career growth within our organization as we continue to expand.
• Supportive Work Environment: Join a team of dedicated professionals who are passionate about fashion and customer service.
• Training and Development: We provide ongoing training to help you stay updated with the latest fashion trends and retail best practices.
• Collaborative Culture: Be part of a collaborative work environment where your contributions are valued and recognized.

Application Process

To apply for the position of Shop Assistant, please submit your CV to jobs@staffingpartnerafrica.com. Ensure that your resume highlights your relevant experience, skills, and qualifications. We encourage all candidates with a passion for fashion and customer service to apply.

TELEGRAM CHANNEL

We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. We encourage applicants from all backgrounds to apply. We do not charge any application or recruitment fees, whether refundable or not, and hiring is strictly based on merit and qualifications.