Senior Information Communication Technology Officer – Open (REF: KNCHR/ADM/SICT/06/2023​)

Position Overview
The Senior Information Communication Technology Officer will play a crucial role in implementing the Commission’s ICT strategy to enhance information communication and technology services. Reporting to the Assistant Director- ICT, this permanent and pensionable role offers an exciting opportunity to contribute to the efficient delivery of customer service and transaction processing through effective management of ICT platforms.
Operational Responsibilities
1. User Incident Resolution and Service Enhancement

• Oversee the ICT service desk to swiftly resolve user-related incidents, ensuring exceptional customer service.

2. Efficient IT Platform Management . . .