Sales Supervisor – Alcoholic Beverages in Nairobi, Kenya

Join Our Sales Team as a Supervisor!

Are you ready to lead a dynamic team of Market Developers?

Location: Nairobi, Nairobi County, Kenya
Department: Commercial
Job Type: Full-time
Application Deadline: September 11, 2023

Role Profile:

We are seeking a talented individual to join our Sales team as a Supervisor, responsible for managing a team of field-based Market Developers. In this role, you will oversee their performance and report daily to the Territory Manager. Additionally, you will play a crucial role in training and recruiting team members as needed.

Duties:

Revenue Generation:

• Take charge of commercial revenue targets for the market.
• Collaborate with the Area Manager to drive commercial activities towards target achievement.
• Develop and execute RTM strategies for market penetration.
• Achieve 100% of the revenue target allocated to the market and individual Market Developers.

Market Intelligence and Analysis:

• Conduct frequent market surveys and analysis.
• Identify business opportunities and assess competitor activities.
• Share customer feedback with management for course correction.

Sales Effectiveness:

• Coordinate with the Territory Manager on key sales strategies.
• Focus on driving 100% Duka App utilization.
• Optimize basket assortment for stocked SKUs.
• Minimize order cancellations.
• Collaborate with the Fulfillment team to ensure On-time In Full delivery.

Customer Onboarding:

• Lead initiatives to onboard new Dukas to the Kyosk platform.
• Oversee customer retention efforts.
• Communicate our value proposition to Dukas.
• Establish relationships with new customers through recruiting and onboarding.

Customer Focus:

• Guide the team in understanding customer needs and wants.
• Manage the entire Value Chain with courtesy and finesse.
• Coach the team to anticipate client needs and address them proactively.
• Follow up on customer orders as necessary.

People Management & Team Training:

• Lead the team to achieve targets.
• Onboard and train new Market Developers on SFA, Duka, and Agent Apps.
• Maintain a high level of knowledge about products and services.
• Continuously upskill the team on new offerings.

Reporting:

• Prepare daily, weekly, and monthly reports on target achievement, commercial activities, competitor activities, and market intelligence.
• Share reports with the Territory Manager & Regional Commercial Manager to inform business decisions.

Minimum Requirements:

• Bachelor’s degree in a business-related field.
• A professional qualification is a plus.
• Minimum 3 years of field sales experience in retail, with at least 1 year of team management.
• Experience in alcoholic beverages sales is preferred.
• Familiarity with Sales Force Automation (SFA).
• Exceptional interpersonal and organizational skills.
• Proficiency in word processing, spreadsheet, and database applications.
• Strong knowledge of retail industry standards.
• Confident and charismatic approach to people.

Key Competencies:

• Commercial Acumen
• Sales Leadership
• Problem Solving Skills
• Strong Communication Skills
• Customer Focus
• Tech Savvy

About the Company:

Kyosk Digital Services Limited is a tech-led platform that connects informal retailers, such as kiosk owners, directly to fast-moving consumer goods companies (FMCGs). We facilitate communication of demand from retail outlets to FMCGs and manage the delivery of goods to these outlets.

Our digital ordering and delivery platform, Kyosk, ensures that retailers access competitive prices and receive direct deliveries. We bridge the gap for FMCGs, eliminating stock-outs and lost sales opportunities.

If you aspire to be a leader in the digital technology space and join a passionate team dedicated to success, Kyosk Digital is the organization for you.

Apply Now!

Join us in revolutionizing the retail industry. Don’t miss the chance to be part of our rapidly growing team. Apply by September 11, 2023.

Expert Tips To Be A Successful Applicant

1. Highlight Relevant Experience: Emphasize your experience in field sales, especially if you have managed a team or worked in the alcoholic beverages industry. Provide specific examples of your achievements.

2. Showcase Tech Proficiency: As a tech-driven company, we value tech-savvy individuals. Mention your familiarity with Sales Force Automation (SFA) or any relevant software/tools you’ve used.

3. Demonstrate Problem-Solving Skills: Share instances where you’ve creatively solved sales-related challenges or improved processes.

4. Customer-Centric Approach: Discuss how you prioritize understanding customer needs and how you’ve built lasting client relationships in your previous roles.

5. Commercial Acumen: Highlight instances where your decisions positively impacted the commercial success of your team or organization.

By incorporating these expert tips into your application, you’ll stand out as an ideal candidate for the Sales Supervisor role at Kyosk Digital Services Limited. Good luck!