Sales Manager – Nairobi, Kenya (2024)

Sales Manager – Nairobi, Kenya (2024)

Position: Sales Manager
Location: Nairobi, Kenya
Type of Job: Full-time
Reporting to: Head of the Department
Application Deadline: December 4, 2024

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Introduction

Qatar Airways (QR), a globally recognized leader in the aviation industry, is embarking on a transformative journey to redefine customer interaction. As part of this exciting initiative, Qatar Airways is seeking an experienced Sales Manager to join its Nairobi, Kenya team.

This role offers a unique opportunity to lead and inspire top-performing sales teams, drive commercial excellence, and expand Qatar Airways’ footprint within multiple online territories. If you thrive in dynamic environments and possess a proven ability to achieve and exceed sales targets, this could be your next career milestone.

Join Qatar Airways and become part of a global community where your skills, imagination, and ambition have no limits.

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Key Responsibilities

As the Sales Manager, you will oversee a diverse range of responsibilities to maximize revenue and market presence in Nairobi and beyond. Specific accountabilities include:

Strategic Leadership

• Define and execute strategic direction for sales teams to achieve and exceed commercial targets.
• Optimize resource allocation, skills, and activities within assigned territories to drive profitability and reduce costs.
• Lead sales planning and formulate action plans in collaboration with head office and regional stakeholders.

Revenue Optimization

• Design and implement sales strategies to increase Qatar Airways’ revenue and presence within key, strategic, and national accounts.
• Develop B2B strategies with the sales team to maximize revenue from existing accounts while generating new business opportunities.
• Collaborate with regional and head office teams to create short- and medium-term sales incentives tailored to local markets.

Channel Management

• Align distribution channels with Qatar Airways’ overarching distribution strategy to ensure cohesive execution.
• Negotiate and finalize B2B agreements such as PLBs (Performance Linked Bonuses), JMFs (Joint Marketing Funds), commissions, and corporate contracts.

Relationship Management

• Maintain strong, high-level relationships with key stakeholders, including industry bodies, diplomatic missions, governments, and airports.
• Serve as the primary legal representative in assigned territories.

Brand Presence and Marketing

• Work closely with the Digital and Marketing teams to ensure optimal exposure and brand presence in assigned territories.
• Drive tactical revenue opportunities by analyzing management information and network data.

Customer Experience

• Act as the Customer Champion, influencing service standards to deliver exceptional experiences.
• Leverage partnerships (e.g., hotels and car hire services) to maximize sales opportunities.

Operational Excellence

• Monitor adherence to corporate policies and procedures developed in consultation with head office.
• Oversee and manage expenditure budgets to ensure a high return on investment.

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Qualifications and Skills

To excel in the Sales Manager role, candidates must demonstrate the following qualifications and skills:

Essential Qualifications

• Bachelor’s degree or equivalent.
• A minimum of 6 years of job-related experience, preferably in the travel or aviation industry.
• Extensive experience in selling airline products and driving commercial performance.

Skills and Expertise

• Strong understanding of the geographical and travel market dynamics of Nairobi, Kenya.
• Proven ability to plan and set budgets effectively.
• Strategic thinking and excellent communication skills for stakeholder engagement.

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About Qatar Airways Group

Qatar Airways Group began its remarkable journey with just four aircraft and has grown into a world-class airline recognized for setting trends and breaking records. Today, the organization encompasses 12 distinct businesses, each committed to delivering excellence.

From creating unforgettable customer experiences to pioneering innovations behind the scenes, every member of the Qatar Airways team plays a critical role in the company’s success story. This is your chance to contribute to a legacy of spectacular growth and ambition.

At Qatar Airways, the impossible is simply a challenge waiting to be conquered. Together, we dare to achieve what has never been done before.

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Company Culture and Values

Qatar Airways fosters an inclusive and collaborative environment that emphasizes innovation, excellence, and diversity. The company is committed to empowering its team members, offering endless opportunities for personal and professional growth.

With a shared vision of delivering unparalleled service and setting industry benchmarks, Qatar Airways creates an atmosphere where employees can thrive while contributing to a truly global mission.

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Apply Now for Sales Manager – Nairobi, Kenya

Are you ready to take your career to new heights with Qatar Airways? To apply for the Sales Manager position, submit your application before December 4, 2024.

For seamless application:

1. Click the [Apply for Job] button at the bottom of this page.
2. Follow the instructions to complete your submission.

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Equal Opportunity Statement

We are an equal opportunity employer committed to attracting and retaining the best employees from all backgrounds. Only shortlisted applicants will be contacted.

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