Sales Consultant – Nairobi, Kenya | Rosewood Furniture

Sales Consultant – Nairobi, Kenya | Rosewood Furniture

Rosewood Furniture: Join Our Team as a Sales Consultant

About Us

Rosewood Furniture is a leading provider of office furniture solutions in Kenya, serving corporate clients across East Africa. With over 32 years of experience, we are committed to enhancing work environments through high-quality, innovative products. Our portfolio includes ergonomic chairs, functional workstations, and versatile storage solutions that boost productivity and cater to the specific needs of our diverse clientele. From large corporations to educational institutions and dynamic startups, our reputation for excellence and exceptional customer service makes us a trusted partner in transforming workspaces.

At Rosewood Furniture, we value a supportive work culture that promotes employee growth and development. We encourage team collaboration and empower our employees to provide tailored solutions to meet client needs. If you are passionate about sales and customer service, and ready to grow within a dynamic team, we invite you to apply.

Position: Sales Consultant

Department: Sales
Reports to: Head of Sales
Location: Nairobi, Kenya
Job Type: Full-time, Onsite

Job Summary

As a Sales Consultant at Rosewood Furniture, your role will focus on driving sales through client acquisition, product presentations, and negotiating deals. You will be responsible for building strong client relationships, managing accounts, and delivering exceptional customer support. Your goal will be to provide a seamless customer experience, from the initial sale to post-delivery follow-up, ensuring client satisfaction.

The ideal candidate has 3-5 years of B2B sales experience with a diploma or degree in Sales & Marketing. You should be proficient in communication, negotiation, and relationship management, with a proven track record of meeting sales targets.

Key Responsibilities

Customer Acquisition

• Identify and reach out to potential customers through cold calling, emails, and networking events.
• Conduct product presentations, showcasing the features and benefits of our office furniture solutions, tailored to meet customer needs.
• Effectively communicate our value proposition and negotiate terms to close sales deals.
• Finalize transactions while ensuring high customer satisfaction.

Account Management and Customer Support

• Build and maintain strong client relationships by understanding their needs and offering tailored solutions.
• Provide ongoing support, offering product information and addressing any concerns or inquiries clients may have.
• Handle post-delivery communication and manage feedback, complaints, or changes in client requirements.
• Work closely with internal teams to ensure a smooth and seamless customer experience.

Sales Administration and Development

• Compile and submit individual sales reports to track performance and sales metrics.
• Ensure accurate and up-to-date information throughout the sales order process.
• Participate in ongoing training and professional development to enhance your sales skills and product knowledge.

Key Skills and Competencies

Communication

• Clear and effective verbal and written communication skills to build rapport, present products, and negotiate with clients.

Customer Relationship Management

• Ability to establish and maintain strong client relationships, driving repeat business and long-term satisfaction.

Persuasion and Negotiation

• Skilled in influencing decisions, addressing client objections, and negotiating favorable terms and agreements.

Product Knowledge

• Comprehensive understanding of our product range, including ergonomic chairs, functional workstations, and versatile storage solutions.

Time Management

• Ability to efficiently prioritize tasks, manage client pipelines, and stay organized in a fast-paced environment.

Resilience and Persistence

• Ability to handle rejection while remaining motivated to pursue leads and close deals.

Emotional Intelligence (EQ)

• Understanding and managing emotions effectively to build better relationships with clients and handle complex interactions.

Adaptability

• Flexible in adjusting sales strategies based on evolving market trends and customer needs.

Sales Strategy and Planning

• Proficiency in developing and executing sales plans to achieve conversion goals and maximize revenue.

Education & Experience

• Diploma or Degree in Sales & Marketing or a related field.
• 3-5 years of B2B sales experience, with a proven track record of achieving or exceeding sales targets.

Why Join Us?

Career Growth

At Rosewood Furniture, we offer ample opportunities for professional development. As a Sales Consultant, you will gain invaluable experience working with a diverse range of clients and industry professionals, contributing to your career advancement.

Supportive Culture

Our collaborative environment encourages innovation and growth. You will have access to a supportive team that fosters learning and celebrates teamwork.

Make an Impact

As a Sales Consultant, you will play a vital role in enhancing workspaces across East Africa. Your efforts will contribute to improving workplace productivity and client satisfaction by delivering innovative, high-quality furniture solutions.

Application Process

If you are an ambitious sales professional ready to take your career to the next level, we encourage you to apply. Here’s how you can join our team:

1. Send your CV and cover letter to apply@rosewood.co.ke by 30th September 2024, with the subject line: Sales Consultant Application: [Your Full Name].
2. Complete the short assessment questionnaire via the following link:
   Rosewood Sales Consultant Assessment

We appreciate your interest in a career at Rosewood Furniture. Please note that only shortlisted candidates will be contacted for further steps in the selection process.

TELEGRAM CHANNEL

---

Thank you for considering Rosewood Furniture as your next career destination. We look forward to reviewing your application and exploring how you can contribute to our mission of transforming work environments across East Africa.