RELATIONSHIP OFFICER – CHAMA BANKING

Full Time

Rafiki Microfinance Bank

RELATIONSHIP OFFICER: The overall purpose of the job holder is to ensure growth in clientele, loan book, deposits, non-funded income and active relationship management of Chamas.

JOB DESCRIPTION.


  • Recruitment of new Chama’s and individual customers.
  • Deposit mobilization both from Chama different entities and individuals.
  • Appraise loan proposals for Chama customers and submit for review, approval and disbursement.
  • Customer portfolio management.
  • Maintaining quality loan book.
  • Attending to Chama meetings to cascade bank products and services.
  • Cross-selling of other bank products and services.
  • Liaison with the communities including barazas to bring Rafiki bank brand awareness.
  • Respond to queries related to Chama business and timely resolving of customer issues.
  • Offering good customer service to all clients.
  • Any other official duties that may be assigned from time to time.

KEY COMPETENCIES, SKILLS, QUALIFICATION AND EXPERIENCE.


  • Bachelor’s degree in a business a related field or equivalent.
  • 1-2-years’ experience.
  • Good product knowledge.
  • Interpersonal skills.
  • Negotiation skills.
  • Integrity.
  • Confidentiality.

HOW TO APPLY


Interested candidates are requested to send their cover letter and CV to hr@rafiki.co.ke quoting the position applied for and Location on the e-mail subject on or before 22nd August 2023 at 5:00pm.

Note: “Only shortlisted candidates shall be contacted”


JOIN OUR COMMUNITY BELOW:  

WHATSAPP GROUPS 

  1. GRP 3: CLICK HERE TO JOIN

    TELEGRAM CHANNEL

  2. CLICK HERE TO JOIN

To apply for this job please visit rafiki.co.ke.


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