Receptionist (Wilken Group) – Nairobi, Kenya

Receptionist (Wilken Group) – Nairobi, Kenya

Company Overview

Wilken Group is a leading company in Nairobi, Kenya. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Our team is dedicated to providing top-notch services to our clients, and we are looking for a motivated and proactive Receptionist to join our growing team.

Job Summary

We are currently seeking a Receptionist to manage our front office operations at Wilken Group. The successful candidate will be the first point of contact for our clients and visitors, ensuring a warm and professional reception experience. This role requires exceptional organizational skills, attention to detail, and the ability to handle multiple tasks efficiently.

Key Responsibilities

As a Receptionist at Wilken Group, your primary responsibilities will include:

Front Office Management

• Greet and welcome visitors with a friendly and professional demeanor.
• Answer and direct phone calls to the appropriate department or personnel.
• Manage incoming and outgoing mail and deliveries efficiently.
• Maintain the reception area in a clean and organized manner.

Administrative Support

• Assist with scheduling meetings and appointments for the team.
• Prepare and maintain office documentation and records.
• Coordinate office supplies and ensure stock levels are maintained.
• Support the team with various administrative tasks as needed.

Customer Service

• Respond to inquiries from clients and visitors promptly and professionally.
• Provide information and support to clients and visitors regarding company services.
• Handle customer complaints or concerns and escalate them to the relevant department when necessary.

Key Qualifications and Skills

The ideal candidate for the Receptionist position at Wilken Group will possess the following qualifications and skills:

Required Qualifications

• High school diploma or equivalent; additional qualifications in office administration or a related field are a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication skills, both verbal and written.
• Strong organizational skills with an ability to manage multiple tasks efficiently.
• Attention to detail and a commitment to accuracy in all tasks.

Preferred Skills

• Previous experience as a receptionist or in a similar role is highly desirable.
• Knowledge of office equipment (e.g., printers, fax machines).
• Ability to work independently and as part of a team.
• Professional appearance and attitude.
• Strong customer service orientation with a focus on meeting client needs.

Work Environment and Schedule

• This position is based at our Nairobi office.
• The work schedule is Monday to Friday, 8:00 AM to 5:00 PM.
• The role requires onsite presence, with occasional flexibility for remote work as needed.

Application Process

If you meet the qualifications and are interested in joining the Wilken Group as a Receptionist, we encourage you to apply. Please submit your cover letter and CV to Jobs@wilken.co.ke by 30th August 2024. Be sure to include “Receptionist – Wilken Group” in the subject line of your email.

Why Join Wilken Group?

At Wilken Group, we value our employees and strive to create a supportive and collaborative work environment. As a member of our team, you will have the opportunity to:

• Work with a dynamic and innovative team committed to excellence.
• Develop your skills and grow within the company.
• Contribute to a company that values customer satisfaction and professional integrity.

TELEGRAM CHANNEL

By joining Wilken Group, you will be part of a company that values your contributions and offers opportunities for professional growth. We are excited to find the right candidate to fill this important role and help us continue to deliver exceptional service to our clients.

Apply Now and take the first step towards a rewarding career with Wilken Group.