Receptionist Position | Acutest Hospitals – Thika, Kenya

Acutest Hospitals: Receptionist Position – Thika, Kenya

---

Introduction

Acutest Hospitals is at the forefront of healthcare innovation in Kenya, dedicated to providing exceptional medical services to our community. We are currently seeking a Receptionist to join our dynamic team in Thika, Kenya. This is an exciting opportunity for a dedicated individual to contribute to our mission of delivering top-notch patient care. If you are a highly organized, customer-focused professional with a passion for healthcare, we invite you to apply.

---

Job Title

Receptionist – Thika, Kenya | Acutest Hospitals

---

Job Summary

As a Receptionist at Acutest Hospitals, you will be the first point of contact for our patients, playing a crucial role in ensuring a seamless and welcoming experience. Your primary responsibilities will include managing front-desk operations, handling patient inquiries, and supporting administrative tasks. This role requires excellent communication skills, a professional demeanor, and a commitment to delivering outstanding customer service.

---

Key Responsibilities

• Front Desk Management: Greet and assist patients, visitors, and staff with a friendly and professional attitude.
• Patient Registration: Accurately register patients, update records, and manage appointment scheduling.
• Call Handling: Answer incoming calls, respond to inquiries, and direct calls to appropriate departments.
• Administrative Support: Assist in maintaining patient files, managing correspondence, and coordinating with other departments.
• Billing and Payments: Process patient payments, provide billing information, and assist with insurance claims.
• Customer Service: Ensure a positive experience for all patients by addressing concerns and providing necessary information.

---

Qualifications and Skills

Required Qualifications:

• Education: High school diploma or equivalent.
• Experience: Minimum of 0-2 years of experience in a receptionist or customer service role, preferably in a healthcare setting.
• Skills: Proficient in Microsoft Office Suite, strong communication and interpersonal skills, ability to multitask, and attention to detail.
• Language: Fluency in English and Swahili.

Preferred Qualifications:

• Certification: Additional training or certification in office management or customer service.
• Experience: Familiarity with healthcare management systems and billing procedures.

---

Company Culture and Benefits

At Acutest Hospitals, we believe in fostering a supportive and inclusive work environment. Our team is committed to professional development, continuous learning, and collaboration. We offer:

• Competitive Salary: We provide a fair and competitive salary package that reflects your skills and experience.
• Healthcare Benefits: Comprehensive medical insurance coverage for you and your family.
• Work-Life Balance: We support flexible working hours and offer paid time off to ensure you maintain a healthy work-life balance.
• Professional Growth: Opportunities for training, development, and career advancement within the hospital.
• Employee Wellness Programs: Access to wellness programs aimed at promoting mental and physical well-being.

---

Why Join Acutest Hospitals?

Working at Acutest Hospitals offers you the chance to be part of a healthcare institution that is making a real difference in the community. Our state-of-the-art facilities, compassionate staff, and commitment to excellence create an environment where you can thrive professionally and personally.

---

Salary Information

We believe in salary transparency to help candidates make informed decisions. The starting salary for the Receptionist position is 15,000 – Ksh 40,000 per month. This role is full-time and based on-site at our Thika location. Additional benefits include health insurance, paid time off, and opportunities for bonuses.

---

Application Process

Ready to take the next step in your career? Apply Now by sending your application, including your resume and cover letter, to acutest23@gmail.com. The deadline for applications is 23rd August 2024. For more information, feel free to contact us at 0793049049.

---

TELEGRAM CHANNEL

Located in Thika near Muguga Total Petrol Station, Acutest Hospitals is easily accessible for both patients and staff. We pride ourselves on being a part of the Thika community and are committed to providing high-quality healthcare services to our neighbors.

---

Action

Don’t miss out on this exciting opportunity to join the Acutest Hospitals team as a Receptionist. Apply today and become part of a dedicated team working towards improving healthcare in Thika, Kenya. Apply Now at acutest23@gmail.com before the deadline on 23rd August 2024.

---