RECEPTIONIST JOB VACANCY AT MACHAKOS IMAGING CENTRE

Title: Receptionist at Machakos Imaging Centre

Introduction:

Welcome to Machakos Imaging Centre! We are a leading imaging facility dedicated to providing exceptional healthcare services to our community. Join our dynamic team and contribute to our mission of delivering excellence in patient care.

Job Summary:

As a Receptionist at Machakos Imaging Centre, you will be the first point of contact for our patients and visitors. Your primary responsibility will be to ensure a smooth and efficient front desk operation, providing excellent customer service and administrative support.

Key Responsibilities:

• Greet patients and visitors in a courteous and professional manner.
• Answer incoming calls and inquiries, directing them to the appropriate department or staff member.
• Schedule appointments and manage the appointment calendar efficiently.
• Register new patients and update existing patient information in the system.
• Handle patient inquiries, requests, and complaints promptly and effectively.
• Maintain cleanliness and organization at the reception area.
• Assist with administrative tasks such as filing, data entry, and correspondence.

Qualifications and Skills:

• Excellent communication skills, both verbal and written.
• Strong customer service orientation with a friendly and approachable demeanor.
• Previous experience in a similar role is an advantage.
• Proficiency in computer skills, including MS Office applications.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy in handling information.
• High school diploma or equivalent required; additional certification in office administration is a plus.

Additional Details:

At Machakos Imaging Centre, we prioritize employee satisfaction and well-being. Joining our team means access to a supportive work environment, opportunities for career growth, and competitive compensation packages. We offer flexible scheduling options and value work-life balance.

Application Process:

To apply for the position of Receptionist, please submit your CV to hr@machakosimaging.co.ke no later than April 15, 2024. Please ensure your application is in English language.

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EXPERT TIPS TO BE A SUCCESSFUL APPLICANT FOR RECEPTIONIST ROLE:

1. Highlight Your Communication Skills: Showcase your ability to effectively communicate with patients and colleagues, both in person and over the phone.
2. Demonstrate Customer Service Excellence: Provide examples of how you have gone above and beyond to satisfy customer needs and ensure a positive experience.
3. Emphasize Attention to Detail: Detail-oriented individuals excel in roles like receptionists where accuracy is crucial. Share instances where your attention to detail made a difference.
4. Illustrate Multitasking Abilities: Receptionists often juggle multiple tasks simultaneously. Describe situations where you successfully managed competing priorities.
5. Showcase Technology Proficiency: Proficiency in computer skills is essential for modern receptionists. Highlight your familiarity with relevant software and systems.
6. Exhibit Problem-Solving Skills: Receptionists encounter diverse challenges daily. Discuss how you approach problem-solving and handle unexpected situations.
7. Express Professionalism: Professionalism is key in customer-facing roles. Present yourself as reliable, respectful, and capable of representing the organization positively.
8. Embrace Adaptability: Healthcare environments can be fast-paced and unpredictable. Illustrate your ability to adapt to changing circumstances and thrive under pressure.
9. Seek Opportunities for Growth: Express your eagerness to learn and grow within the organization. Employers value candidates committed to continuous improvement.
10. Customize Your Application: Tailor your resume and cover letter to highlight relevant skills and experiences that align with the receptionist role at Machakos Imaging Centre.

SAMPLE COVER LETTER FOR A RECEPTIONIST ROLE

Dear Hiring Manager’s,

I am writing to express my interest in the Receptionist position at Machakos Imaging Centre, as advertised. With a strong background in customer service and administrative support, I am confident in my ability to contribute effectively to your team and uphold the standards of excellence your organization is known for.

In my previous role as a receptionist at [Previous Company], I honed my communication skills and developed a keen understanding of the importance of providing exceptional customer service. I thrive in fast-paced environments and excel at managing multiple tasks simultaneously while maintaining a professional and friendly demeanor.

I am particularly drawn to the opportunity to join Machakos Imaging Centre because of your commitment to delivering high-quality healthcare services to the community. I am eager to contribute to your mission and help ensure a positive experience for every patient and visitor who walks through your doors.

Enclosed is my resume, which provides further detail about my qualifications and experiences. I would welcome the opportunity to discuss how my skills align with the needs of your organization in more detail. Thank you for considering my application. I look forward to the possibility of contributing to the continued success of Machakos Imaging Centre.

Warm regards,

[Your Name]

Best wishes in your job search, and remember that Machakos Imaging Centre is dedicated to fostering diversity and equality in the workplace. We look forward to welcoming talented individuals from all backgrounds to our team. Our application and recruitment process is free of charge and transparent.