Receptionist ▪ UWEZO MAIZE MILLERS LIMITED

UWEZO MAIZE MILLERS LIMITED

P.O Box 625 Naivasha Kenya | +254 758 635 890 | uwezomillers@yahoo.com | info@uwezomillerslimited.co.ke UWEZO e Of Gly, Along Naivasha Mai-Mahiu Road

REF NO: UMML/23/1214 | DATE: 14/12/2023 | JOB: RECEPTIONIST | Job Type: Full time

Are you ready to embark on a career journey with a rapidly growing company? Uwezo Maize Millers Limited is on the lookout for a dedicated and experienced individual to join our team as a Receptionist. This is an excellent opportunity for someone who thrives in a dynamic work environment. Explore the details below to see if you fit the bill!

Job Description

Welcoming Excellence: As our Receptionist, you play a crucial role in creating a positive first impression. Greet walk-in customers with a warm smile and assist them promptly. Your responsibility extends to managing online customer interactions, handling calls, addressing feedback, and maintaining general correspondence.

Safety First: Ensuring the safety and hygiene of the reception area is paramount. Your commitment to maintaining a clean and secure environment contributes to the overall well-being of our workspace.

Team Collaboration: Collaborate seamlessly with the administrative team to facilitate smooth planning for meetings and other internal activities. Your coordination skills will be instrumental in supporting various departments.

Documentation Maestro: Prepare detailed call reports, customer action plans, and participate in monthly report reviews as required by the Management. You will also assist the dispatch team by coordinating customer orders with the Accounts and Logistics departments.

Organization Wizard: Maintain an efficient filing system to ensure easy retrieval of essential documents. Your organizational prowess will enhance overall operational efficiency.

Requirements

• Experience Matters: Prior experience in a front-office role is an added advantage. Your familiarity with front-office dynamics will give you a head start.
• Educational Background: Possess a Certificate, Diploma, or Bachelor’s degree in Front Office Management, Business Administration, Journalism and Communication/PR, or any other business-related field.
• Tech-Savvy Advantage: Knowledge of Microsoft Office applications is an added advantage, showcasing your tech-savvy side.
• Communication Skills: Exhibit excellent verbal communication skills coupled with a good telephone etiquette. Your customer-oriented approach will be a key asset in this role.

How to Apply

Ready to make a difference as our Receptionist? Send your CV and a compelling cover letter with the job title to hruwezomaizemillers40@gmail.com by Friday, 29th December 2023. For more information about our company, visit www.uwezomillerslimited.co.ke.

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10 Expert Tips to Be a Successful Applicant

1. Craft a Compelling Cover Letter

Your cover letter is your first introduction to us. Showcase your passion for the role, highlight relevant experiences, and express why you’re the ideal fit for Uwezo Maize Millers Limited.

2. Align Your Skills

Emphasize how your skills align with the requirements listed. Whether it’s customer service, organization, or communication, draw clear connections.

3. Showcase Tech Proficiency

If you have advanced tech skills, highlight them. Proficiency in Microsoft Office or other relevant tools adds significant value to your application.

4. Provide Specific Examples

When detailing your prior experience, use specific examples to demonstrate your impact. Quantify achievements and showcase your contributions.

5. Highlight Customer Focus

Since customer interaction is a key aspect of the role, emphasize your customer-centric approach. Share instances where you went above and beyond to ensure customer satisfaction.

6. Demonstrate Team Collaboration

Showcase instances where you effectively collaborated with teams in previous roles. This will underscore your ability to work seamlessly with our administrative team.

7. Tailor Your Application

Customize your CV and cover letter to reflect your understanding of Uwezo Maize Millers Limited and how your contribution will enhance our team.

8. Be Punctual

Submitting your application by the deadline demonstrates your commitment. It’s a simple yet effective way to make a positive impression.

9. Highlight Educational Background

Detail how your educational background has equipped you for this role. Highlight any coursework or projects that align with the responsibilities of a Receptionist.

10. Follow Up

After submitting your application, send a brief follow-up email expressing your continued interest in the position. It’s a proactive step that can set you apart.

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Frequently Asked Questions

1. What is the preferred format for submitting applications?

We prefer receiving applications via email at hruwezomaizemillers40@gmail.com. Ensure your CV and cover letter are attached as PDF or Word documents.

2. Is prior experience in a front-office role mandatory?

While prior experience is an added advantage, we welcome applications from candidates with a genuine interest in front-office responsibilities.

3. Are there growth opportunities within Uwezo Maize Millers Limited?

Yes, we prioritize internal growth. Dedicated employees have the chance to explore various roles and advance their careers within the company.

4. How soon can the selected candidate start?

Ideally, we would like the chosen candidate to start within two weeks of receiving the offer.

5. What is the dress code at Uwezo Maize Millers Limited?

We follow a professional dress code. Employees are expected to dress smartly and maintain a neat appearance.

6. Can I include additional certifications in my application?

Certainly! Feel free to include any relevant certifications that enhance your qualifications for the Receptionist role.

7. How does Uwezo Maize Millers Limited prioritize workplace safety?

We prioritize the safety and well-being of our employees. Stringent safety measures are in place, and regular training is provided to ensure a secure working environment.

8. Is there room for creativity in this role?

Absolutely! While adhering to standard procedures, we value creative contributions that enhance the overall customer experience.

9. Are there opportunities for professional development?

Yes, we encourage continuous learning. Opportunities for training and development are provided to support the professional growth of our employees.

10. How can I prepare for the interview process?

Familiarize yourself with Uwezo Maize Millers Limited, review the job description, and be ready to discuss your experiences and how they align with the role of a Receptionist.

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Sample Cover Letter

[Your Name]

[Your Address]

[City, Country]

[Email Address]

[Phone Number]

[Date]

Dear Hiring Manager,

I am writing to express my interest in the Receptionist position at Uwezo Maize Millers Limited, as advertised. With a background in [Your Relevant Experience], I am confident in my ability to contribute to the efficient functioning of your front office.

In my previous role at [Previous Company], I successfully [Highlight a Relevant Achievement or Responsibility]. This experience has equipped me with strong organizational skills, a customer-centric approach, and proficiency in [Relevant Software/Tools]. I am excited about the opportunity to bring my skills to Uwezo Maize Millers Limited and contribute to its continued success.

What particularly attracts me to Uwezo Maize Millers Limited is [Specific Company Attribute or Achievement]. I am eager to contribute to the positive and dynamic work environment that your company is known for.

Enclosed is my resume, which provides further details about my professional background. I am available at your earliest convenience for an interview and can be reached at [Your Phone Number] or [Your Email Address].

Thank you for considering my application. I look forward to the possibility of discussing how my skills and experiences align with the goals of Uwezo Maize Millers Limited.

Sincerely,

[Your Name]