People Operations and Office Manager – Nairobi, Kenya – PAWA IT Solutions Ltd

People Operations and Office Manager – Nairobi, Kenya – PAWA IT Solutions Ltd

• Position: People Operations and Office Manager
• Company: PAWA IT Solutions Ltd
• Location: Nairobi, Kenya
• Type of Job: Full-time
• Reporting to: Chief Executive Officer
• Application Deadline: Rolling Applications

---

Company Overview

PAWA IT Solutions Ltd is a trailblazer in Cloud Solutions across East and Central Africa. We support over 450 organizations in Sub-Saharan Africa with solutions in Google Cloud, Google Workspace, SAP, Chrome OS, and Enterprise Device Management. By harnessing cutting-edge cloud technology, PAWA IT empowers businesses to maximize potential, revolutionize operations, and achieve sustainable growth.

---

About the Role

We are seeking a seasoned People Operations and Office Manager to oversee our Human Resources and Office Management functions. This is a strategic leadership position for a proactive professional who thrives in dynamic environments. Collaborating with a dedicated People Operations Associate and Office Management Assistant, you will foster an exceptional workplace while ensuring operational excellence.

---

Key Responsibilities

1. Talent Acquisition and Management

• Recruitment & Hiring:
  Develop innovative strategies to attract top talent, including cloud engineers, software architects, DevOps specialists, technical support professionals, and sales experts. Utilize employer branding, networking, and online platforms to create a robust candidate pipeline, emphasizing certified cloud professionals.
• Onboarding:
  Implement a structured onboarding process to acclimatize hires to PAWA IT’s culture and technical environment, including training on cloud services.
• Performance Management:
  Support performance management frameworks, offering tools for regular feedback, 1:1 sessions, and developmental reviews.
• Retention Strategies:
  Develop retention programs addressing the needs of tech professionals, offering career growth, competitive rewards, and fostering a positive workplace culture.
• Succession Planning:
  Identify high-potential employees for leadership roles, creating pathways for professional development.

---

2. Compensation and Benefits

• Compensation Strategy:
  Design competitive salary structures tailored to the tech sector, staying informed of market trends.
• Benefits Administration:
  Oversee benefits programs, including health insurance, retirement plans, and flexible work arrangements, aligning them with industry benchmarks.

---

3. Employee Relations and Culture

• Engagement Programs:
  Drive initiatives like team-building activities, pulse surveys, and recognition programs to enhance employee satisfaction.
• Conflict Resolution:
  Address workplace concerns swiftly, fostering a collaborative atmosphere.

---

4. HR Operations and Administration

• HR Systems Management:
  Manage recruitment CRM systems and ensure seamless functionality.
• Policy Development:
  Draft and implement policies aligned with legal compliance and company values.
• Analytics and Reporting:
  Generate insightful reports on key metrics like employee satisfaction and turnover rates for data-driven decision-making.

---

5. Office Management

• Facilities Oversight:
  Ensure the office is safe, functional, and conducive to productivity by managing cleanliness, maintenance, and workspace optimization.
• Inventory Control:
  Streamline office supply procurement and maintain inventory using online systems.
• Technology Management:
  Oversee office equipment, including setup for new hires, and coordinate with IT for system upgrades.
• Health, Safety, and Security:
  Enforce health regulations, manage access control, and ensure emergency preparedness.

---

6. Administrative Support

• Petty Cash and Procurement:
  Administer office petty cash and manage procurement processes in collaboration with the Executive Assistant.
• Vendor Management:
  Cultivate relationships with vendors, negotiate favorable terms, and ensure timely payments.
• Record Keeping:
  Maintain meticulous digital and physical records.

---

Requirements

• Education:
  Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience:
  At least 5 years of experience in HR and office management within fast-paced, growth-oriented organizations.
• Skills:
  • In-depth knowledge of labor laws and HR best practices.
  • Proficiency in HRIS systems and operational tools.
  • Strong organizational, time-management, and leadership abilities.
  • Exceptional interpersonal and communication skills to inspire and lead teams effectively.

---

Why Join PAWA IT Solutions?

At PAWA IT Solutions, we offer:

• A collaborative culture that celebrates innovation.
• Opportunities for personal and professional growth.
• A chance to work with industry leaders in cloud technology.

---

Apply Now for the People Operations and Office Manager Role

Ready to shape the future of PAWA IT Solutions? Click the [Apply for Job] button below to submit your application and join a team committed to excellence.

• TELEGRAM CHANNEL

---

Equal Opportunity Statement

We are an equal opportunity employer and are committed to attracting and retaining the best employees from all backgrounds. Only shortlisted applicants will be contacted.

---