People Operations and Office Manager – Nairobi, Kenya – PAWA IT Solutions Ltd

Full Time

PAWA IT Solutions Ltd

People Operations and Office Manager – Nairobi, Kenya – PAWA IT Solutions Ltd

  • Position: People Operations and Office Manager
  • Company: PAWA IT Solutions Ltd
  • Location: Nairobi, Kenya
  • Type of Job: Full-time
  • Reporting to: Chief Executive Officer
  • Application Deadline: Rolling Applications

Company Overview

PAWA IT Solutions Ltd is a trailblazer in Cloud Solutions across East and Central Africa. We support over 450 organizations in Sub-Saharan Africa with solutions in Google Cloud, Google Workspace, SAP, Chrome OS, and Enterprise Device Management. By harnessing cutting-edge cloud technology, PAWA IT empowers businesses to maximize potential, revolutionize operations, and achieve sustainable growth.


About the Role

We are seeking a seasoned People Operations and Office Manager to oversee our Human Resources and Office Management functions. This is a strategic leadership position for a proactive professional who thrives in dynamic environments. Collaborating with a dedicated People Operations Associate and Office Management Assistant, you will foster an exceptional workplace while ensuring operational excellence.


Key Responsibilities

1. Talent Acquisition and Management

  • Recruitment & Hiring:
    Develop innovative strategies to attract top talent, including cloud engineers, software architects, DevOps specialists, technical support professionals, and sales experts. Utilize employer branding, networking, and online platforms to create a robust candidate pipeline, emphasizing certified cloud professionals.
  • Onboarding:
    Implement a structured onboarding process to acclimatize hires to PAWA IT’s culture and technical environment, including training on cloud services.
  • Performance Management:
    Support performance management frameworks, offering tools for regular feedback, 1:1 sessions, and developmental reviews.
  • Retention Strategies:
    Develop retention programs addressing the needs of tech professionals, offering career growth, competitive rewards, and fostering a positive workplace culture.
  • Succession Planning:
    Identify high-potential employees for leadership roles, creating pathways for professional development.

2. Compensation and Benefits

  • Compensation Strategy:
    Design competitive salary structures tailored to the tech sector, staying informed of market trends.
  • Benefits Administration:
    Oversee benefits programs, including health insurance, retirement plans, and flexible work arrangements, aligning them with industry benchmarks.

3. Employee Relations and Culture

  • Engagement Programs:
    Drive initiatives like team-building activities, pulse surveys, and recognition programs to enhance employee satisfaction.
  • Conflict Resolution:
    Address workplace concerns swiftly, fostering a collaborative atmosphere.

4. HR Operations and Administration

  • HR Systems Management:
    Manage recruitment CRM systems and ensure seamless functionality.
  • Policy Development:
    Draft and implement policies aligned with legal compliance and company values.
  • Analytics and Reporting:
    Generate insightful reports on key metrics like employee satisfaction and turnover rates for data-driven decision-making.

5. Office Management

  • Facilities Oversight:
    Ensure the office is safe, functional, and conducive to productivity by managing cleanliness, maintenance, and workspace optimization.
  • Inventory Control:
    Streamline office supply procurement and maintain inventory using online systems.
  • Technology Management:
    Oversee office equipment, including setup for new hires, and coordinate with IT for system upgrades.
  • Health, Safety, and Security:
    Enforce health regulations, manage access control, and ensure emergency preparedness.

6. Administrative Support

  • Petty Cash and Procurement:
    Administer office petty cash and manage procurement processes in collaboration with the Executive Assistant.
  • Vendor Management:
    Cultivate relationships with vendors, negotiate favorable terms, and ensure timely payments.
  • Record Keeping:
    Maintain meticulous digital and physical records.

Requirements

  • Education:
    Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • Experience:
    At least 5 years of experience in HR and office management within fast-paced, growth-oriented organizations.
  • Skills:
    • In-depth knowledge of labor laws and HR best practices.
    • Proficiency in HRIS systems and operational tools.
    • Strong organizational, time-management, and leadership abilities.
    • Exceptional interpersonal and communication skills to inspire and lead teams effectively.

Why Join PAWA IT Solutions?

At PAWA IT Solutions, we offer:

  • A collaborative culture that celebrates innovation.
  • Opportunities for personal and professional growth.
  • A chance to work with industry leaders in cloud technology.

Apply Now for the People Operations and Office Manager Role

Ready to shape the future of PAWA IT Solutions? Click the [Apply for Job] button below to submit your application and join a team committed to excellence.


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Equal Opportunity Statement

We are an equal opportunity employer and are committed to attracting and retaining the best employees from all backgrounds. Only shortlisted applicants will be contacted.


To apply for this job please visit pawait.zohorecruit.com.


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