Pensions Administration – Nairobi

Full Time
  • Full Time
  • Anywhere

Liberty Life Insurance

Pensions Administration – Nairobi

Job Summary

Are you ready to embark on an exciting journey in the world of pension administration? We’re seeking a dedicated and experienced Pensions Administrator to ensure the smooth coordination of pension schemes and enhance member satisfaction.

Key Responsibilities

  1. Compliance Champion: Ensure strict adherence to RBA regulations for administrators, including the renewal of Pension Administration licenses.
  2. Reporting Maestro: Prepare quarterly administration reports and actively participate in Annual General Meetings, Trustee, and Management Committee meetings.
  3. Collaboration Maestro: Coordinate with scheme service providers and trustees to ensure the seamless operation of pension schemes.
  4. Data Guardian: Update information for new schemes, new members, beneficiary details, and monthly contributions into the system.
  5. Client Advocate: Address client queries and complaints related to pension schemes promptly and effectively.
  6. Document Wizard: Issue Scheme Fund Value Statements, Members Statements, and Certificates annually or as needed.
  7. Regulatory Steward: Ensure full compliance with regulatory authorities such as RBA, KRA, and IRA concerning scheme administration.
  8. Financial Sentry: Oversee the timely remittance of contributions by participating corporates.
  9. Benefit Architect: Prepare and process withdrawal benefits, including retirement, resignation, and death-in-service settlements.
  10. Schemes Extraordinaire: Handle the administration of IPP, Occupation Schemes, Umbrella, and IDD with precision.


  • Bachelor’s degree in Actuarial Science or Commerce, Insurance option from a recognized institution.
  • Professional qualification in pension management.
  • TDPK certification.


  • A minimum of 7 years’ hands-on experience in pension administration.


  • Thorough understanding of insurance operations and concepts.
  • Profound knowledge of insurance regulatory requirements.
  • Familiarity with the pension administration industry and concepts.
  • Expertise in Retirement Benefits Authority (RBA) regulatory requirements.
  • Proficiency in effective business management.
  • Demonstrated experience in commercial and financial management.
  • Excellent organizational and stakeholder management skills.
  • Commitment to principles and values.
  • Consistently delivering results and exceeding customer expectations.
  • Proficiency in following instructions and procedures.
  • Effectively coping with pressures and setbacks.
  • Strong interpersonal and networking skills.
  • Collaborative teamwork.
  • Application of expertise and technology.
  • Commitment to continuous learning and research.
  • Strong presentation and communication skills.
  • Achieving personal work goals and objectives.

Application Procedure

If you meet the requirements for this exciting opportunity, we encourage you to apply. Please send your application and updated CV to by 8th November 2023. Clearly state the job title in the subject heading.

Liberty is an equal opportunity employer that actively promotes diversity. Please note that only shortlisted candidates will be contacted. Personal data is processed following Liberty’s Life privacy statement, available on our website at

Please write your application in English language.

EXPERT Tips To Be A Successful Applicant

  1. Tailor Your Resume: Craft a customized resume highlighting your relevant experience and skills in pension administration.
  2. Highlight Relevant Certifications: Emphasize your professional qualifications, such as the TDPK certification, to showcase your expertise.
  3. Show Regulatory Knowledge: In your application, demonstrate your understanding of insurance and pension regulatory requirements.
  4. Prove Compliance Skills: Highlight your experience in ensuring compliance with regulatory authorities, like RBA, KRA, and IRA.
  5. Stress Financial Management: Showcase your financial management abilities and how you’ve contributed to successful outcomes.
  6. Effective Communication: Explain how your communication skills have positively impacted client relationships.
  7. Problem-Solving: Share examples of how you’ve effectively handled setbacks and coped with high-pressure situations.
  8. Team Collaboration: Illustrate your capacity to work collaboratively with stakeholders and teams.
  9. Technology Proficiency: Highlight your IT skills, particularly your proficiency with relevant software.
  10. Continuous Learning: Describe your commitment to learning and staying updated with industry developments.

Frequently Asked Questions (FAQs)

  1. What qualifications are required for this role?
    • A Bachelor’s degree in Actuarial Science or Commerce, Insurance option, along with a professional pension management qualification and TDPK certification.
  2. How much experience is necessary for this position?
    • A minimum of 7 years’ experience in pension administration is required.
  3. What should I emphasize in my application?
    • Focus on your compliance with regulatory requirements, financial management skills, and your commitment to delivering exceptional results.
  4. Are there opportunities for career development at Liberty?
    • Yes, Liberty offers learning and development opportunities to help you advance your career.
  5. Is there room for growth within the company?
    • Liberty actively encourages diversity and provides opportunities to grow within the organization.
  6. What is the application deadline?
    • The application deadline is 8th November 2023.
  7. How can I contact the HR department for inquiries?
  8. What benefits and conditions of employment does Liberty offer?
    • Details about benefits and conditions are available on our website at
  9. Is Liberty an equal opportunity employer?
    • Yes, Liberty is an equal opportunity employer that actively promotes diversity.
  10. When will shortlisted candidates be contacted?
    • Only shortlisted candidates will be contacted after the application deadline.

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