Monitoring and Evaluation Assistant at RefuSHE

Full Time
  • Full Time
  • Nairobi


JOB DESCRIPTION: Monitoring and Evaluation Assistant at RefuSHE

About RefuSHE

RefuSHE is a trailblazing organization dedicated to protecting, nurturing, educating, and empowering young refugee women and girls in East Africa. With a holistic approach encompassing protection, shelter, education, case management, counseling, childcare, vocational training, and legal support, RefuSHE stands as a beacon of hope for unaccompanied, separated, and orphaned refugee girls and young women, along with their children. Established in 2008, RefuSHE operates as a registered non-governmental organization headquartered in Nairobi, Kenya, and a 501(c)3 charitable organization with offices in Chicago, USA. As the first and only organization of its kind in East Africa, RefuSHE has emerged as a leading institution and global thought-leader in refugee protection over the past fifteen years.


The Monitoring and Evaluation Assistant role at RefuSHE is pivotal in measuring the outputs, outcomes, and impact of RefuSHE’s holistic model. Working closely with the Monitoring & Evaluation Manager, the incumbent will contribute to enhancing organizational M&E systems, facilitating evidence-based decision-making, and driving continuous improvement.


1. Tool Development and Data Collection:

  • Collaborate with the M&E Manager and program team to develop data collection tools for RefuSHE’s holistic programming.
  • Assist in collecting quantitative and qualitative data through surveys, interviews, and focus group discussions.

2. Data Entry and Analysis:

  • Ensure accurate and timely entry of data into the organization’s monitoring and evaluation system.
  • Analyze quantitative and qualitative data and synthesize findings into well-written reports and presentations.

3. Staff Onboarding and Training:

  • Lead the onboarding of new staff members to RefuSHE’s M&E software, ActivityInfo.
  • Stay updated on newly developed software features and provide ongoing training to staff on ActivityInfo’s functionality.

4. Capacity Building and Reporting:

  • Participate in training sessions and workshops related to monitoring and evaluation best practices.
  • Support the reporting of program data and progress against indicators for all donor reports.

5. M&E Plan Development and Support:

  • Lead the updating of RefuSHE’s M&E plan in collaboration with the M&E Manager.
  • Support the development of program and proposal M&E plans, including SMART indicators and achievable targets.

6. Stakeholder Engagement and Sensitivity:

  • Facilitate greater understanding of M&E among program team staff and provide troubleshooting and advice.
  • Ensure all data collection activities are conducted through a trauma-informed lens, sensitive to the diverse backgrounds of refugee young women and girls.

7. Data Security and Compliance:

  • Ensure confidentiality and security of collected data, compliant with Kenya’s Data Protection Act and RefuSHE’s regulations.


  • Bachelor’s Degree in monitoring and evaluation, development studies, economics, or related fields.
  • Proficiency in English and Kiswahili, both spoken and written.


  • Strong interest in M&E with volunteer/intern level experience preferred.
  • Competency in MS Office software.


  • Proficient in quantitative and qualitative analysis, with relevant software skills.
  • Attention to detail with a commitment to data-driven insights.
  • Effective teamwork and communication skills.
  • Enthusiastic about continuous learning and proactive in taking initiative.
  • Exemplary planning, organizational, critical thinking, and problem-solving abilities.
  • Adaptability to a dynamic environment with a collaborative team spirit.


Application Procedure: Send your CV and cover letter as one PDF document indicating your expected salary to, citing the position title “M&E ASSISTANT” in the email subject line, by 1700hrs EAT on 1st March 2024.

We appreciate all applications received, however, please note that only shortlisted candidates will be contacted.





  1. Familiarize Yourself with M&E Tools: Take the time to familiarize yourself with common monitoring and evaluation tools and software, showcasing your readiness to contribute effectively from day one.
  2. Demonstrate Analytical Skills: Highlight any experience or coursework that demonstrates your analytical abilities, as these skills are crucial for interpreting data accurately.
  3. Showcase Communication Skills: Effective communication is essential in this role. Provide examples of situations where you successfully communicated complex information to diverse audiences.
  4. Emphasize Attention to Detail: Meticulous attention to detail is paramount in M&E. Share instances where your attention to detail made a significant difference in a project or task.
  5. Illustrate Teamwork Abilities: M&E often involves collaboration across departments. Describe your experiences working in teams and how you contributed to achieving common goals.
  6. Express Adaptability and Initiative: Highlight instances where you demonstrated adaptability and took initiative in challenging situations or to improve existing processes.
  7. Display Problem-Solving Skills: M&E professionals encounter various challenges. Discuss how you approach problem-solving and provide examples of innovative solutions you’ve implemented.
  8. Exhibit Commitment to Learning: Express your enthusiasm for continuous learning and professional development, emphasizing your willingness to stay updated on industry best practices.
  9. Tailor Your Application: Customize your CV and cover letter to highlight experiences and skills relevant to M&E, showing the employer why you’re the ideal candidate for the role.
  10. Prepare for the Interview: Research common M&E interview questions and practice your responses to showcase your knowledge, experience, and suitability for the position.


[Your Name]

[Your Address]

[City, State, Zip Code]

[Your Email Address]

[Your Phone Number]


Hiring Manager


[Organization Address]

[City, State, Zip Code]

Dear Hiring Manager,

I am writing to express my interest in the Monitoring and Evaluation Assistant position at RefuSHE, as advertised. With a Bachelor’s Degree in development studies and a passion for contributing to impactful initiatives, I am excited about the opportunity to support RefuSHE’s mission of empowering young refugee women and girls in East Africa.

During my academic journey, I have developed strong analytical skills, proficient in both quantitative and qualitative analysis. My internship experience provided me with practical exposure to monitoring and evaluation methodologies, where I actively participated in data collection, entry, and analysis processes. These experiences have equipped me with the foundational knowledge and technical competencies necessary for the role of Monitoring and Evaluation Assistant.

I am particularly drawn to RefuSHE’s holistic approach towards refugee protection, and I am eager to contribute to enhancing organizational M&E systems. My attention to detail, effective communication abilities, and collaborative mindset align well with the requirements of the position. Moreover, my commitment to continuous learning ensures that I stay abreast of emerging trends and best practices in the field.

Enclosed is my CV, which provides further details about my academic background and professional experiences. I am enthusiastic about the opportunity to discuss how my skills and qualifications align with the needs of RefuSHE. Thank you for considering my application. I look forward to the possibility of contributing to your esteemed organization.


[Your Name]


1. What qualifications are required for the Monitoring and Evaluation Assistant position at RefuSHE?

  • The position requires a Bachelor’s Degree in monitoring and evaluation, development studies, economics, or related fields. Proficiency in English and Kiswahili is also essential.

2. Is previous work experience necessary for this role?

  • While previous formal work experience is not required, candidates with volunteer/intern level experience in M&E are preferred.

3. What technical skills are important for the Monitoring and Evaluation Assistant role?

  • Proficiency in MS Office software, exceptional quantitative and qualitative analysis skills, and familiarity with relevant M&E tools and software packages are crucial.

4. How can applicants demonstrate their suitability for the role?

  • Applicants can showcase their suitability through their academic background, relevant coursework or experiences, analytical abilities, communication skills, and commitment to continuous learning.

5. What is the application process for the M&E Assistant position?

  • Applicants are required to submit their CV and cover letter as one PDF document to, indicating the position title “M&E ASSISTANT” in the email subject line.

6. What is the deadline for submitting applications?

  • The deadline for submitting applications is 1700hrs EAT on 1st March 2024.

7. How will applicants be notified if they are shortlisted?

  • Only shortlisted candidates will be contacted via email or phone.

8. Is there flexibility in the expected salary for the position?

  • Applicants are encouraged to indicate their expected salary in their cover letter, and salary negotiations may occur during the interview process.

9. Will there be opportunities for training and professional development?

  • RefuSHE is committed to the continuous learning and growth of its employees, and opportunities for training and professional development may be available.

10. What is the organization’s commitment to diversity and inclusion?

  • RefuSHE is committed to attracting and retaining the best employees from all races and backgrounds, fostering an inclusive workplace environment where diversity is celebrated and valued.


1. Question: Can you describe your experience with data collection and analysis?

  • Answer: During my internship, I actively participated in data collection efforts through surveys and interviews. I also gained experience in data entry and analysis using Excel and SPSS.

2. Question: How do you ensure data accuracy and integrity in your work?

  • Answer: I pay meticulous attention to detail and conduct thorough quality checks during data entry and analysis processes. Additionally, I adhere to standardized protocols to maintain data integrity.

3. Question: How would you handle a situation where there is missing or incomplete data?

  • Answer: In such situations, I would first assess the extent of missing data and explore potential avenues for data retrieval. If necessary, I would consult with relevant stakeholders to determine the best course of action.

4. Question: Can you provide an example of a project where you collaborated effectively with a team?

  • Answer: During my university project on community health assessments, I collaborated with a multidisciplinary team comprising healthcare professionals and community members to collect and analyze data, demonstrating my teamwork abilities.

5. Question: How do you stay updated on monitoring and evaluation best practices?

  • Answer: I actively engage in professional development opportunities such as workshops, webinars, and online courses. Additionally, I regularly read industry publications and stay connected with professional networks to stay abreast of emerging trends.

6. Question: Describe a challenging situation you encountered during data analysis and how you resolved it.

  • Answer: While conducting a data analysis project, I encountered discrepancies in the dataset. To address this challenge, I meticulously reviewed the data, consulted with colleagues for insights, and implemented corrective measures to ensure accurate analysis.

7. Question: How do you prioritize tasks and manage deadlines in a fast-paced environment?

  • Answer: I prioritize tasks based on urgency and importance, utilizing techniques such as to-do lists and project management tools. I also communicate proactively with stakeholders to manage expectations and ensure timely delivery.

8. Question: How do you approach communicating complex data findings to non-technical stakeholders?

  • Answer: I tailor my communication to the audience, using plain language and visual aids such as charts or graphs to convey key insights effectively. I also encourage dialogue and welcome questions to ensure understanding.

9. Question: What motivates you to work in the field of monitoring and evaluation?

  • Answer: I am passionate about leveraging data to drive positive social change and improve program effectiveness. The opportunity to contribute to meaningful initiatives that make a difference in people’s lives inspires me in this field.

10. Question: How do you handle confidential information and ensure data security?

  • Answer: I adhere to strict confidentiality protocols and ensure that sensitive information is handled securely. I utilize encryption methods for data storage and access control measures to prevent unauthorized disclosure.

We wish you the best in your application process and remind you that RefuSHE is committed to attracting and retaining the best employees from all races and backgrounds. As an equal employer, we do not charge any application/recruitment fee, whether refundable or not. Visit our website for more information on our organization and our ongoing efforts to empower refugee women and girls.


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