Medical Records Officer – Kisumu – Avenue Healthcare – 2024

Medical Records Officer – Kisumu – Avenue Healthcare – 2024

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Position: Medical Records Officer
Company: Avenue Healthcare
Location: Kisumu Hospital, Kisumu, Kenya
Type of Job: Permanent
Reporting to: To be determined
Application Deadline: 30 November 2024

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Introduction

Are you an experienced Medical Records Officer looking to make a significant impact in the healthcare sector? Avenue Healthcare, one of East Africa’s leading private healthcare groups, is seeking a dedicated professional to join our team at Kisumu Hospital. This is an onsite, permanent position offering an excellent opportunity to contribute to our mission of providing high-quality care that exceeds our clients’ expectations.

As a Medical Records Officer at Avenue Healthcare, you will play a pivotal role in ensuring the accuracy and confidentiality of patient records, directly contributing to the quality of care we provide. You will have the opportunity to work with a team of dedicated professionals in a dynamic environment that encourages professional growth and continuous learning.

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About Avenue Healthcare

With over 25 years in the healthcare industry, Avenue Healthcare operates 3 hospitals and 19 medical centres across Kenya, along with a Homecare business. We have 300 hospital beds, over 1,000 staff members, and more than 400 specialists, serving over 400,000 patients annually. Our purpose is to enable and maintain health by offering primary, secondary, and tertiary healthcare services.

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Key Responsibilities

As a Medical Records Officer, your primary duties will include:

• Catalogue and maintain comprehensive patient records: Accurately record all patient information for outpatient (OP) and inpatient (IP) services, ensuring that records are complete and up-to-date.
• Implement systematic filing systems: Develop and maintain an organized filing system that allows for quick and efficient retrieval of medical records, reducing wait times and improving patient care.
• Ensure security and confidentiality of patient information: Adhere strictly to privacy laws and organizational policies to protect sensitive patient data, preventing unauthorized access and breaches.
• Maintain logs of requested files: Keep detailed records of all medical files requested by various departments or managers, including dates dispatched and returned, to ensure accountability and traceability.
• Retrieve and dispatch patient cards and files: Provide timely access to patient records for authorized personnel, supporting clinical and administrative operations.
• Archive old files appropriately: Manage the archiving process for inactive or outdated records, following organizational guidelines and legal requirements for record retention.
• Ensure proper disposal of medical records: Oversee the secure destruction of medical records that are no longer needed, in compliance with the organization’s policies and relevant legislation.
• Prepare and maintain periodic reports for the Ministry of Health: Compile and submit accurate statistical data and reports as required by government agencies, contributing to national health statistics and policy-making.
• Record, analyze, interpret, and disseminate data on specific cases: Utilize health information systems to generate reports on patient statistics, disease trends, mortality rates, and bed occupancy, aiding in strategic planning and decision-making.
• Compile the Annual Health Statistical Report: Gather comprehensive data throughout the year to produce an annual report that highlights key performance indicators and health outcomes.
• Collaborate with medical and administrative staff: Work closely with other departments to ensure seamless information flow and support overall hospital operations.
• Stay updated on industry best practices and regulations: Keep abreast of changes in health information management standards and legal requirements to ensure compliance and improve processes.
• Perform any other duties as assigned: Flexibly take on additional tasks as needed to support the hospital’s objectives and enhance patient care.

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Qualifications and Skills

To be successful in this role, you should possess the following qualifications and skills:

• Bachelor’s degree in Health Records and Information Technology: Demonstrates a thorough understanding of health records management principles, medical terminology, and information systems.
• Valid licence from the Health Records and Information Managers Board: Confirms professional recognition and adherence to regulatory standards in health information management.
• Minimum of 3 years’ experience in a hospital setting: Provides practical knowledge of hospital operations, workflows, and challenges associated with medical records management in a clinical environment.
• Proficiency in health information systems and technology: Skilled in using electronic medical records (EMR) systems, database management, and relevant software applications.
• Strong organizational and multitasking abilities: Capable of handling multiple responsibilities efficiently while maintaining high accuracy levels.
• Excellent interpersonal and communication skills: Able to communicate effectively with medical staff, administrators, and external stakeholders, facilitating collaboration and information sharing.
• Attention to detail: Meticulous in recording and reviewing data to prevent errors and ensure the integrity of patient records.
• Knowledge of legal and ethical standards: Familiar with healthcare laws, regulations, and ethical considerations related to patient privacy and data security.
• Problem-solving skills: Able to identify issues in record-keeping processes and implement solutions to improve efficiency and compliance.

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Company Culture and Values

At Avenue Healthcare, we are committed to enabling and maintaining health by providing high-quality care that exceeds our clients’ expectations. We foster a collaborative and inclusive work environment where every team member is valued and encouraged to grow. Our culture emphasizes:

• Excellence: Striving for the highest standards in patient care and service delivery.
• Integrity: Upholding honesty and ethical practices in all our operations.
• Innovation: Embracing new technologies and methodologies to improve healthcare services.
• Compassion: Providing empathetic care to all our patients and their families.

By joining our team, you will be part of a culture that is committed to making a positive impact on the health and well-being of the communities we serve.

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Why Join Avenue Healthcare?

Avenue Healthcare offers a unique opportunity to be part of a leading healthcare provider in East Africa. By joining us, you will benefit from:

• Professional Growth Opportunities: Access to continuous learning and development programs to enhance your skills and advance your career.
• Collaborative Work Environment: Work alongside a diverse team of professionals who are passionate about healthcare.
• Impactful Work: Contribute to improving healthcare outcomes for thousands of patients annually.
• State-of-the-Art Facilities: Utilize modern equipment and technologies in a well-equipped hospital setting.

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Requirements

To be considered for this position, applicants must meet the following requirements:

• Educational Qualifications: Bachelor’s degree in Health Records and Information Technology from a recognized institution.
• Professional Licensing: Valid licence issued by the Health Records and Information Managers Board.
• Experience: A minimum of three (3) years of relevant experience working in a hospital setting.
• Technical Skills: Proficiency in electronic health record systems, data analysis tools, and Microsoft Office Suite.
• Language Proficiency: Excellent command of English, both written and spoken; knowledge of local languages is an added advantage.
• Personal Attributes: High level of integrity, confidentiality, and professionalism; strong work ethic and commitment to quality.

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Additional Information

This position is based at our Kisumu Hospital and requires full-time onsite engagement. The Medical Records Officer plays a crucial role in the hospital’s operations, directly impacting patient care and service delivery. The role may occasionally require working extended hours to meet reporting deadlines or during peak periods.

Avenue Healthcare is committed to supporting the professional development of our employees. We offer opportunities for training and advancement within the organization, fostering a culture of continuous learning.

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Work Environment

The Medical Records Officer will work in a hospital environment that is fast-paced and requires strict adherence to protocols and procedures. The role involves working closely with medical professionals, administrative staff, and occasionally interacting with patients. The ability to handle sensitive information discreetly and professionally is paramount.

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How to Apply

If you are passionate about maintaining high standards in medical records management and meet the above qualifications, we invite you to join our dedicated team at Avenue Healthcare. Please submit your application by clicking the [Apply Now] button below and submitting your detailed CV and cover letter. Ensure that your application highlights your relevant experience and qualifications as outlined above.

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Frequently Asked Questions

Is this position open to international applicants?

While we welcome applications from qualified candidates, preference will be given to individuals who are eligible to work in Kenya without the need for sponsorship.

What are the working hours for this position?

The standard working hours are from 8:00 AM to 5:00 PM, Monday through Friday. However, flexibility is required as occasional extended hours may be necessary.

Does Avenue Healthcare provide opportunities for career advancement?

Yes, we are committed to the professional growth of our employees and provide various opportunities for training and career progression within the organization.

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Compliance Statement

We are an equal opportunity employer and are committed to attracting and retaining the best employees from all backgrounds. Only shortlisted applicants will be contacted.

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Disclaimer

Avenue Healthcare does not charge any fees at any stage of the recruitment process. Beware of fraudulent job offers. All communication regarding this position will be conducted through official channels.

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