Government and Public Service
  • Government and Public Service
  • Nairobi

Kenya Institute of Management


The Kenya Institute of Management (KIM) is the epitome of management and leadership excellence, providing premier professional and institutional development programs to foster growth and expand opportunities. Our mission is to spearhead excellence, integrity, and competitiveness in both individuals and organizations. We are currently seeking a results-oriented and self-driven professional to join our esteemed team in the following capacity:

Position: Marketing Officer

Role Overview:

As the Marketing Officer, you will be tasked with coordinating the Institute’s marketing campaigns and activities associated with revenue-generating units, both internally and externally. Your role will be guided by the corporate marketing strategy, plans, and policies.

Key Responsibilities:

  1. Formulate and Execute Marketing Plans: Collaborate with Unit Managers and Functional Heads to develop and implement effective marketing strategies.
  2. Development and Distribution of Marketing Materials: Ensure timely creation, processing, and dispatch of marketing materials such as brochures, flyers, posters, and cards to relevant units.
  3. Lead Generation and Follow-up: Generate viable leads and conduct follow-ups to convert them into business opportunities.
  4. Policy Implementation: Implement the Institute’s marketing policies within user units to ensure full compliance.
  5. Advertisement and Promotion: Oversee the creation of advertisements and marketing materials to promote KIM products effectively.
  6. Evaluation of Marketing Activities: Participate in evaluating marketing activities to measure their effectiveness.
  7. Internal Marketing Coordination: Coordinate internal marketing activity schedules to prevent overlap and ensure proper planning and execution.
  8. Go-To-Market Campaigns: Lead the implementation of Go-To-Market campaigns to reach the target market promptly and ensure a favorable return on investment.
  9. Reporting: Prepare monthly marketing reports on all implemented activities and maintain records accordingly.
  10. Budgeting: Prepare marketing budgets in consultation with Heads of Functions and Regional Managers.
  11. Media Relations: Develop and implement plans to strengthen relationships with media organizations for effective messaging and positioning of the KIM brand.
  12. Digital Marketing: Undertake marketing activities using digital platforms such as websites, social media, and Google ads, providing performance monitoring reports for future planning.

Key Performance Indicators:

  • Increase brand loyalty and equity.
  • Enhance brand visibility.
  • Adherence to budgetary provisions.
  • Compliance with Institute policies and procedures.
  • Establishment of fruitful linkages that drive business growth.



  • Proficiency in computer applications.
  • Knowledge of Enterprise Resource Planning (ERP) systems.
  • Exceptional customer care skills.
  • Strong public relations abilities.
  • Proficient in report writing.
  • Excellent networking and business development skills.
  • Sound marketing acumen.

Knowledge & Experience Required:

  • Bachelor’s degree in Marketing or a related field.
  • Minimum of three (3) years of relevant work experience in the service industry.

Interested candidates are encouraged to apply via the link provided by 28th March 2024.

Note: Late applications will not be considered. Only shortlisted candidates will be contacted.

KIM is an equal opportunity employer committed to diversity and inclusion. We do not charge any application or recruitment fees, whether refundable or not. All communication should be conducted in English.

a yellow and white cover page

Expert Tips To Be A Successful Applicant for Marketing Officer:

  1. Tailor Your Resume: Customize your resume to highlight relevant experiences and skills in marketing and related fields.
  2. Research KIM: Familiarize yourself with KIM’s mission, values, and recent marketing initiatives to demonstrate genuine interest during interviews.
  3. Highlight Achievements: Showcase measurable achievements from your past roles, such as successful marketing campaigns or revenue growth.
  4. Showcase Your Creativity: Demonstrate your creativity by providing examples of innovative marketing strategies you’ve developed or implemented.
  5. Emphasize Teamwork: Highlight your ability to collaborate with cross-functional teams, as marketing often requires coordination with various departments.
  6. Stay Updated: Stay informed about the latest marketing trends, tools, and technologies to showcase your commitment to ongoing learning and improvement.
  7. Demonstrate Analytical Skills: Provide examples of how you’ve used data analysis to inform marketing decisions and improve campaign performance.
  8. Communicate Effectively: Practice clear and concise communication in both written and verbal interactions, essential skills for effective marketing.
  9. Prepare for Behavioral Questions: Anticipate behavioral interview questions and prepare specific examples that demonstrate your marketing skills and competencies.
  10. Follow Up: Send a thank-you email after the interview to express gratitude and reiterate your interest in the position.





[Your Name]

[Your Address]

[City, State, Zip Code]

[Your Email Address]

[Your Phone Number]


[Hiring Manager’s Name]

[Company Name]

[Company Address]

[City, State, Zip Code]

Dear [Hiring Manager’s Name],

I am writing to express my interest in the Marketing Officer position at the Kenya Institute of Management (KIM), as advertised. With a Bachelor’s degree in Marketing and over three years of experience in the service industry, I am confident in my ability to contribute effectively to your team.

During my tenure at [Previous Company Name], I spearheaded several successful marketing campaigns that resulted in a significant increase in brand visibility and customer engagement. My experience in developing comprehensive marketing strategies, coupled with my proficiency in digital marketing tools and platforms, positions me as a suitable candidate for this role.

I am particularly drawn to KIM’s commitment to excellence, integrity, and competitiveness, and I am eager to leverage my skills and expertise to contribute to the Institute’s continued success. I am impressed by KIM’s reputation as a leader in management and leadership excellence, and I am excited about the opportunity to be part of such a dynamic organization.

Thank you for considering my application. I am looking forward to the opportunity to discuss how my qualifications align with the needs of your team further. Please find attached my resume for your review. I am available for an interview at your earliest convenience.

Warm regards,

[Your Name]

Frequently Asked Questions

1. What is the application deadline for the Marketing Officer position? The application deadline is 28th March 2024. Late applications will not be considered.

2. How can I apply for the position? Interested candidates can apply via the link provided in the job description.

3. What are the key responsibilities of the Marketing Officer role? Key responsibilities include formulating and executing marketing plans, developing marketing materials, generating leads, implementing marketing policies, coordinating internal marketing activities, and preparing marketing reports, among others.

4. What qualifications are required for the position? Candidates should have a Bachelor’s degree in Marketing or a related field and a minimum of three years of relevant work experience in the service industry.

5. Is this a remote or on-site position? The job location and work arrangements will be specified during the interview process.

6. Will relocation assistance be provided? Relocation assistance may be provided to qualified candidates, subject to company policy and discretion.

7. Are there opportunities for career advancement within KIM? KIM is committed to employee growth and development, with opportunities for career advancement based on performance and merit.

8. What benefits are offered to employees? Employee benefits may include health insurance, retirement plans, professional development opportunities, and other perks, which will be discussed further during the interview process.

9. How does KIM support diversity and inclusion in the workplace? KIM is dedicated to fostering a diverse and inclusive work environment and actively promotes equal opportunities for all employees regardless of race, gender, ethnicity, or background.

10. Does KIM charge any application or recruitment fees? No, KIM does not charge any application or recruitment fees, whether refundable or not. We are committed to providing equal opportunities to all applicants without any financial barriers.

Possible Marketing Officer Interview Questions With Answers

1. Question: Can you describe a successful marketing campaign you have led in the past?

Answer: Certainly. In my previous role at [Previous Company Name], I spearheaded a campaign aimed at launching a new product line. We conducted extensive market research to identify our target audience and their preferences. Utilizing a multi-channel approach, including social media, email marketing, and influencer partnerships, we were able to generate significant buzz around the product. As a result, we exceeded our sales targets by 30% within the first quarter of the launch.

2. Question: How do you stay updated on the latest marketing trends and technologies?

Answer: I am committed to continuous learning and staying abreast of industry developments. I regularly attend marketing conferences, webinars, and workshops to gain insights into emerging trends and technologies. Additionally, I follow reputable marketing blogs and publications to stay informed about best practices and innovative strategies.

3. Question: How do you handle tight deadlines and multiple projects simultaneously?

Answer: Prioritization and effective time management are key in such situations. I start by breaking down tasks into manageable segments and setting clear timelines for completion. I also communicate closely with my team to delegate responsibilities and ensure alignment with project objectives. Additionally, I remain flexible and adaptable, adjusting plans as needed to meet deadlines without compromising quality.

4. Question: Can you provide an example of a marketing strategy you developed that targeted a specific demographic?

Answer: Absolutely. In a previous role, we were tasked with reaching a younger demographic for our product line. To achieve this, I proposed a digital marketing strategy focusing on platforms popular among millennials, such as Instagram and TikTok. We created engaging content tailored to their interests and lifestyles, leveraging influencer partnerships to increase visibility. The campaign resulted in a significant increase in brand engagement among our target demographic, surpassing our expectations.

5. Question: How do you measure the success of a marketing campaign?

Answer: Success metrics vary depending on the campaign objectives but typically include key performance indicators such as engagement rates, conversion rates, return on investment, and brand sentiment analysis. I believe in setting clear, measurable goals at the outset of a campaign and regularly monitoring progress against these metrics. Post-campaign analysis allows for valuable insights that inform future strategies and optimizations.

6. Question: How do you approach building relationships with media organizations?

Answer: Building strong relationships with media organizations requires a strategic approach. I start by researching relevant journalists and media outlets covering our industry or target market. I then personalize my outreach efforts, providing them with valuable insights or exclusive content that aligns with their interests. Maintaining regular communication and offering opportunities for collaboration further strengthens these relationships over time.

7. Question: How do you handle negative feedback or criticism in marketing campaigns?

Answer: Negative feedback is an inevitable part of any marketing campaign, and it presents an opportunity for learning and improvement. When faced with criticism, I approach it constructively, seeking to understand the underlying concerns and addressing them transparently. I believe in acknowledging mistakes, if any, and taking proactive steps to rectify them. By demonstrating accountability and a commitment to customer satisfaction, we can often turn negative experiences into positive outcomes.

8. Question: Can you describe your experience with digital marketing platforms such as Google Ads and social media?

Answer: Throughout my career, I have gained extensive experience in leveraging digital marketing platforms to drive results. I am proficient in creating and optimizing Google Ads campaigns to maximize reach and conversion. Additionally, I have managed various social media channels, developing content strategies tailored to each platform to engage audiences effectively. I also have experience in analyzing performance metrics to refine strategies and achieve desired outcomes.

9. Question: How do you ensure consistency in branding across different marketing channels?

Answer: Consistency in branding is crucial for building brand identity and recognition. I ensure alignment across all marketing channels by establishing clear brand guidelines that dictate tone, messaging, and visual elements. Regular communication with cross-functional teams helps maintain consistency in storytelling and brand positioning. Additionally, I conduct periodic audits to ensure adherence to brand standards and make adjustments as needed to reinforce brand coherence.

10. Question: What motivates you to work in the field of marketing?

Answer: I am driven by the dynamic nature of marketing and the opportunity to create meaningful connections between brands and consumers. I am passionate about leveraging innovative strategies to solve complex business challenges and drive growth. The ever-evolving landscape of marketing presents endless opportunities for creativity and innovation, which fuels my motivation to excel in this field.

We wish you the best in your application process. The Kenya Institute of Management (KIM) is committed to attracting and retaining the best talent from diverse backgrounds, and we look forward to welcoming passionate individuals to our team.

Estimated Salary Range: $30,000 – $40,000 per annum, depending on qualifications and experience.


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