Knowledge Management Officer – Amref Health Africa (Kenya – HQ)

Knowledge Management Officer

Amref Health Africa (Kenya – HQ)

Location: Kenya, Tanzania, Uganda

Application Deadline: October 17, 2023

Job Type: Contract, 12 months +

Languages: English, Swahili

Job Level: Senior

Last Update: 9 days ago

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THE ROLE

Amref Health Africa is on the hunt for a dynamic, organized, and self-motivated individual to join our Institute of Capacity Development (ICD) team as a Knowledge Management (KM) Officer. In this role, you will steer the next phase of knowledge management initiatives. The Knowledge Management Officer will play a pivotal role in delivering technical expertise, shaping the application of knowledge management methodologies, and devising innovative strategies to capture, interpret, and disseminate technical insights in the East Africa Region. You’ll become an integral part of our Knowledge SUCCESS Project team, focused on disseminating Family Planning/Reproductive Health (FP/RH) technical insights in the East Africa Region.

KEY RESPONSIBILITIES

Technical Knowledge Management

• Needs Assessment and Strategy Development: Conduct thorough needs assessments and craft effective knowledge management strategies.
• Regional Expertise: Demonstrate expertise in implementing KM strategies within the African region.
• Capacity Building: Facilitate tailored knowledge management capacity strengthening interventions, including workshops and webinars, in virtual and physical settings for our partners and stakeholders.
• Content Creation: Generate audience-responsive, technically relevant, practical, and user-friendly content.
• Promoting Best Practices: Champion knowledge management standards and best practices.
• Innovation Integration: Integrate innovative Knowledge Management tools and techniques into existing platforms.

Partner Engagement

• Needs Identification: Engage partners in identifying their specific knowledge management needs and challenges, fostering open discussions to jointly determine priorities and align knowledge management strategies with partner objectives.
• Relationship Management: Devise and execute effective relationship management and engagement strategies to encourage active participation and knowledge sharing among partners, creating a supportive learning environment.
• Cross-Organizational Collaboration: Facilitate discussions on KM standards, best practices, and innovative approaches, promoting cross-organizational learning and collaboration.

Coordination and Administration

• Documentation: Manage documentations and reporting, including activity plans, progress reports, and presentations.
• Resource Coordination: Coordinate KM resources such as online courses and content, and gather feedback for continuous user experience improvement.
• Meeting and Event Coordination: Coordinate both online and in-person meetings and events, handling logistics, scheduling, and ensuring successful delivery.

PERSON SPECIFICATION

Skills and Experience

• Effective Communication: You possess outstanding communication skills and can create compelling materials tailored to your audience.
• Experience: With over five (5) years of experience in relevant programs of national and/or regional nature, you’ve demonstrated progressive responsibility.
• Relationship Management: You have a proven playbook for relationship management within the East Africa region.
• Digital Proficiency: Proficiency in data, information, and document management, and experience with knowledge dissemination platforms.
• Collaborative Nature: You enjoy collaboration and can effectively interact with diverse people at all levels and across cultures.
• Problem-Solving: You have a “can-do” attitude, excel at solving problems, and are accountable.

Other Personal Qualities

• Alignment with Mission: You align with Amref Health Africa’s mission, values, and goals.
• Drive and Ambition: You possess drive, agility, ambition, and a strong commitment to high-quality performance.
• Credibility and Integrity: You have personal credibility, integrity, and the ability to inspire and engage with diverse stakeholders.

Education and Training

• Bachelor’s Degree: You hold a Bachelor’s degree in a related field such as Social Studies, Information Science, Public Health, Knowledge Management, and others.
• Certifications: Relevant professional training and/or certification is desirable.

HOW TO APPLY

Interested? Please visit our website to make your application. You’ll be directed to our online portal where you’ll need to create an account to submit your application. Include a cover letter explaining why you’re the best fit for this position and your CV with relevant skills and experience. The application deadline is October 17, 2023. Only shortlisted candidates will be contacted.

Amref Health Africa is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff to share this commitment. We are an equal opportunity employer with a non-smoking environment policy.

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EXPERT Tips To Be A Successful Applicant

• Tailor Your Application: Customize your application to highlight your skills and experience that align with the role. Provide specific examples of how your expertise can contribute to the organization’s goals.
• Show Your Passion: Demonstrate your enthusiasm for the mission and values of Amref Health Africa in your cover letter. Explain why you’re passionate about this role and how it aligns with your career aspirations.
• Highlight Your Problem-Solving Skills: Emphasize your ability to tackle challenges and solve problems, as this role requires a proactive and problem-solving approach.
• Demonstrate Collaboration: Share examples of your successful collaboration with diverse teams and partners. Showcase your ability to work effectively in a cross-cultural environment.
• Attention to Detail: Mention your keen attention to detail, which is crucial in producing high-quality written materials and reports.

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Frequently Asked Questions

1. Is this a remote position?

• No, this position requires both online and in-person engagement.

2. What are the working hours?

• Working hours may vary, and flexibility is essential to meet project demands.

3. Are there opportunities for professional development?

• Yes, we encourage continuous learning and offer relevant training opportunities.

4. How diverse is the team?

• Our team comprises individuals from diverse backgrounds, promoting inclusivity.

5. What is the typical project duration?

• The role is on a contract basis, initially for 12 months, with the potential for extension.

6. What’s the selection process like?

• The selection process involves application screening, interviews, and possibly assessments.

7. Is travel involved in this role?

• Some travel may be required, but it depends on project needs.

8. What benefits are offered to employees?

• We provide competitive benefits and a supportive work environment.

9. Are there opportunities for cross-functional collaboration?

• Yes, this role promotes collaboration across different functions and teams.

10. How can I stay updated on the status of my application?

• Only shortlisted candidates will be contacted, but you can check your application status on our website.