Kenya Tea Development Agency (KTDA) – Teller – Level: Entry

Kenya Tea Development Agency (KTDA)

Teller – Level: Entry

Are you ready to embark on a career journey where precision and efficiency are paramount? Kenya Tea Development Agency (KTDA) is seeking a Teller to join our team and play a crucial role in the meticulous data capture process. This role reports directly to the Accountant and is responsible for ensuring the accurate input of data into the Terminal Operating System (TOS) from source documents such as manifests provided by shipping lines, Kenya Ports Authority, and Kenya Revenue Authority. We’re searching for someone who thrives in a structured environment and is dedicated to maintaining the highest standards of accuracy.

Key Responsibilities

In this role, you will take charge of various responsibilities that are essential to the smooth operation of our logistics and cargo management processes. Your primary duties include:

1. Data Entry and Management

• Keying in original source documents like Manifest and Release Orders into Kwatos & ICMS and the Terminal Operating System.
• Strict adherence to all port policies, procedures, and security protocols.

2. Cargo Handling

• Receiving and accurately documenting all types of cargo within the system.
• Issuing verification memos, proforma invoices, and receipts.
• Providing gate passes and final release orders as needed.

3. Customer Service

• Offering over-the-counter support for cargo inquiries and related queries.
• Managing cargo stock, ensuring accurate control, and performing reconciliations.
• Issuing loading and offloading instructions in documentation.

4. Document Security

• Safeguarding accountable documents and ensuring their safe custody.
• Double-checking all accountable documents before releasing cargo to maintain data accuracy.

5. Record Reconciliation

• Reconciling physical cargo records with system records.

6. Miscellaneous Duties

• Performing any other duties as may be assigned from time to time.

Qualifications

To excel in this role, you must possess the following qualifications and skills:

• Diploma in Business, Logistics, Transport, Warehousing, Clearing & Forwarding, or a related field.
• A minimum of two (2) years of relevant experience.
• Proficiency in using Terminal Operating System, Excel, MS Word, Kwatos & ICMS.
• Exceptional attention to detail and a strong team player.
• Outstanding communication and interpersonal skills.

How to Apply

Ready to make your mark with Kenya Tea Development Agency (KTDA)? Apply online through our recruitment portal no later than October 27, 2023.

Note: Only shortlisted candidates will be contacted for further steps in the recruitment process. Please refrain from any form of canvassing, as it will lead to automatic disqualification.

At Chai Logistics Centre Ltd, we embrace diversity and provide equal opportunities for all applicants. All applications should be submitted in English.

Expert Tips to Be a Successful Applicant

• Tailor Your Resume: Customize your resume to highlight your relevant experience, skills, and qualifications. This will make it easier for the hiring team to see your suitability for the role.
• Showcase Attention to Detail: In your application, use proper grammar, formatting, and punctuation. Attention to detail is a key requirement for this position.
• Highlight Software Proficiency: Emphasize your proficiency in using software such as Terminal Operating System, Excel, and MS Word.
• Provide Clear Examples: When discussing your experience and skills, use specific examples to illustrate your abilities, such as successful cargo reconciliation or efficient data entry.
• Research the Company: Familiarize yourself with Kenya Tea Development Agency (KTDA) and our values to show your genuine interest in the organization.
• Follow Application Instructions: Ensure you submit your application through the recruitment portal by the specified deadline to maximize your chances of consideration.

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Frequently Asked Questions

1. What is the application deadline for this position?

• The application deadline is October 27, 2023.

2. How can I apply for the Teller position at Kenya Tea Development Agency (KTDA)?

• You can apply online through the recruitment portal provided in the job description.

3. What qualifications are required for this role?

• To be considered for this role, you should have a diploma in Business, Logistics, Transport, Warehousing, Clearing & Forwarding, or a related field, along with at least two (2) years of relevant experience.

4. What software skills are essential for this position?

• Proficiency in using Terminal Operating System, Excel, MS Word, Kwatos & ICMS is required.

5. Can I submit my application in a language other than English?

• All applications should be submitted in English.

6. What should I emphasize in my resume to stand out as an applicant?

• Tailor your resume to highlight your relevant experience, skills, and qualifications, and showcase your attention to detail.

7. How will I be notified if I am shortlisted for the position?

• Only shortlisted candidates will be contacted for further steps in the recruitment process.

8. Is there room for career growth in this role?

• The potential for career growth may be available for high-performing individuals who demonstrate their commitment and capability within the organization.

9. Are there any specific industry-related certifications that would be beneficial for this role?

• While not mandatory, relevant certifications in logistics, cargo management, or related fields can be advantageous.

10. What can I expect in the recruitment process after submitting my application?

• Following the application deadline, shortlisted candidates will be contacted for further assessment and interviews as part of the selection process.