Kenya Tea Development Agency (KTDA) Job Vacancy

ICT Officer – Level: Expert

Are you a tech-savvy professional with a passion for Information and Communication Technology (ICT)? Kenya Tea Development Agency (KTDA) is seeking a dedicated and experienced ICT Officer to join our dynamic team. If you’re ready to take your career to the next level and make a significant impact in the ICT field, keep reading!

Position Overview

As the ICT Officer at KTDA, you will report directly to the General Manager and play a pivotal role in maintaining, enhancing, and securing our ICT infrastructure and services. Your expertise will ensure smooth operations and the highest level of data security, making you a vital part of our organization.

Key Responsibilities

Network Maintenance and Security

• Ensure the sound maintenance of the network system in adherence to set standards.
• Control data accessibility within the network, ensuring data security.
• Provide timely support services to network users as required.
• Monitor and report any major network system malfunctions.
• Safeguard equipment and network systems.
• Participate in network planning, design, development, deployment, and modification.
• Perform preventive maintenance to maximize uptime.
• Enforce network usage and security policies.
• Evaluate the effectiveness of the current architecture, identify security issues, and escalate for remedial action.
• Monitor and analyze existing Intrusion Detection Systems to identify security issues and recommend areas for update.
• Identify potential threats and weaknesses, implementing mitigation protocols for the data center.
• Ensure the integrity and protection of networks, systems, and applications through technical enforcement of organizational security policies.

General ICT Operations

• Perform systems backup to prevent data loss.
• Maintain the Technical Operating System (TOS) and provide support to users.
• Prepare incident reports and maintain a current knowledge base of relevant security scenarios.
• Carry out any other relevant duties as assigned by the supervisor.

Qualifications and Skills

The successful applicant must have the following qualifications and skills:

• Bachelor of Science in ICT or equivalent qualification.
• A minimum of five (5) years of experience in a dynamic business environment.
• Membership in the Computer Society of Kenya (CSK) will be an added advantage.
• Relevant certification in Information and Community Technology from accredited institutions.
• Demonstrated high integrity and ethical practice.
• Proven ability to execute work with minimal supervision.
• Strong team player with excellent multitasking skills.
• Problem-solving abilities with a deep understanding of relevant knowledge.
• Effective written and oral communication skills.
• Capacity to work under pressure and meet deadlines.
• Flexibility and a willingness to learn, with the ability to work flexible hours.
• Strong attention to detail and goal-oriented planning skills.
• Proficiency in the use of Microsoft Office packages.

How to Apply

Ready to take the leap in your ICT career? Apply online through our Recruitment Portal by no later than 27th October 2023. Join us in making a difference through technology!

Note: Only short-listed candidates will be contacted. Any form of canvassing will lead to automatic disqualification. Chai Logistics Centre Ltd is an equal opportunity employer.

Expert Tips to Be a Successful Applicant

To help you stand out as an applicant for the ICT Officer position, here are some expert tips:

1. Tailor Your Resume: Customize your resume to highlight your relevant experience and skills in the ICT field. Emphasize your achievements and certifications.
2. Craft a Stellar Cover Letter: Write a compelling cover letter that showcases your passion for ICT and explains why you’re the perfect fit for this role.
3. Showcase Problem-Solving: In your application, provide real-world examples of how you’ve solved ICT-related problems. Highlight your technical knowledge and its practical applications.
4. Highlight Teamwork: Emphasize your ability to collaborate with colleagues and work effectively in a team. ICT projects often require collective effort.
5. Detail Your Flexibility: Stress your willingness to adapt to a dynamic work environment and your capacity to work flexible hours to achieve goals.
6. Demonstrate Communication Skills: Describe instances where your written and oral communication skills have been critical in your previous roles.
7. Prioritize Attention to Detail: Mention situations where your attention to detail prevented errors and ensured high-quality work.
8. Set SMART Goals: When discussing your planning skills, use the SMART (Specific, Measurable, Achievable, Relevant, Time-bound) approach to demonstrate your goal-setting abilities.
9. Explain ICT Certifications: If you hold relevant certifications, provide details on how they have enriched your knowledge and contributed to your expertise.
10. Show Your Enthusiasm: Convey your enthusiasm for the ICT field and your eagerness to contribute to the success of Kenya Tea Development Agency.

Frequently Asked Questions

1. What is the deadline for applications?

• The application deadline is 27th October 2023.

2. How do I apply for this position?

• To apply, visit our Recruitment Portal and submit your application online.

3. What qualifications are required for this role?

• You need a Bachelor of Science in ICT or an equivalent qualification, a minimum of five years of experience, and relevant ICT certifications.

4. Is membership in the Computer Society of Kenya (CSK) mandatory?

• Membership to CSK is not mandatory but would be an advantage.

5. What is the selection process after I apply?

• Short-listed candidates will be contacted for further steps in the selection process.

6. Can I apply if I don’t have five years of experience?

• While five years of experience is preferred, we encourage all qualified candidates to apply.

7. Is this position open to international applicants?

• This position is open to both Kenyan and international applicants.

8. How can I prepare for the interview?

• Research our organization, review the job description, and be ready to discuss your ICT experience and qualifications.

9. What does the ICT Officer role entail on a daily basis?

• The ICT Officer is responsible for network maintenance, data security, system support, and implementing ICT policies.

10. What is the work environment like at Kenya Tea Development Agency (KTDA)?

• We foster a dynamic and collaborative work environment, where innovation and professional growth are encouraged.