Job Opportunities at the Commission on Administrative Justice

The Commission on Administrative Justice, also known as the Office of the Ombudsman, is a Constitutional Commission established under Article 59 (4) of Chapter fifteen of the Constitution, as well as the Commission on Administrative Justice Act, 2011. We are entrusted with the responsibility of addressing all forms of maladministration within the public sector in Kenya, and we also oversee and enforce the implementation of the Access to Information Act, 2016.

We are currently seeking to fill the following positions:

Interested candidates are requested to submit their application letter, curriculum vitae, copies of certificates, and other relevant credentials by 25th September 2023 at 5:00 PM. Please ensure the job reference number is clearly marked on all documents.

Send your applications to:

The Commission Secretary Commission on Administrative Justice

2nd Floor,

West End Towers – Waiyaki Way

P.O. Box 20414,

City Square, 00200

Nairobi

Please note that only shortlisted candidates will be contacted. The Commission on Administrative Justice is an Equal Opportunity employer.

Join us in fulfilling our mission as the “Office of The Ombudsman” with the motto “Hata Mnyonge Ana Haki.” We look forward to welcoming dedicated and passionate individuals to our team.

1.INDENT FOR THE POSITION OF OFFICE ADMINISTRATOR II

Job Title: Office Administrator II

Reporting To: Assistant Director Human Resource and Administration

Department: Corporate Services

Job Grade: CAJ 7

Number of Posts: 1

Terms of Employment: Permanent & Pensionable

Duty Station: Head Office

Duties and Responsibilities:

1. Coordinating schedules of meetings and appointments.
2. Coordinating travel arrangements.
3. Ensuring the security of office records, equipment, and documents, including classified materials.
4. Ensuring security, integrity, and confidentiality of data.
5. Establishing and monitoring procedures for record keeping of correspondence and file movements.
6. Taking oral dictation.
7. Using e-office to research and process data.
8. Operating office equipment.
9. Attending to visitors/clients.
10. Handling telephone calls.
11. Booking rooms and conference facilities.
12. Handling customer inquiries and complaints.
13. Maintaining an up-to-date filing system in the office.
14. Preparing responses to routine correspondence.
15. Managing office protocol and etiquette and managing petty cash.
16. Guiding and supervising staff.
17. Any other duty as may be assigned from time to time.

Job Specification: For appointment to this grade, an officer must have:

1. Bachelor’s Degree in Secretarial Studies, Business Administration/Office Management, or equivalent qualification from a recognized institution.
2. Diploma in secretarial studies.
3. Four (4) years of relevant experience in the role of an Assistant Office Administrator I or its equivalent.
4. Certificate in Computer Application Skills from a recognized institution.

All interested candidates who meet the job indent for this position are encouraged to send a hard copy of their application letter, curriculum vitae, and copies of their academic and professional certificates, along with a clear National Identification card by 25th September 2023 at 5:00 PM to the address provided earlier.

2.INDENT FOR THE POSITION OF RESEARCH & DEVELOPMENT OFFICER I

Job Title: Research & Development Officer I

Reporting To: Director, Strategy, Research & Compliance

Department: Strategy, Research & Compliance

Job Grade: CAJ 6

Number of Posts: 1

Terms of Employment: Permanent & Pensionable

Duty Station: Head Office

Duties and Responsibilities:

1. Preparing research plans and proposals.
2. Collecting, collating, and compiling research data and report writing.
3. Preparing data collection tools and instruments.
4. Writing and disseminating research reports.
5. Conducting research in the specified area.
6. Implementing research protocols and the terms of reference for research.
7. Any other duty as may be assigned from time to time.

Job Specification: For appointment to this grade, an officer must have:

1. Served in the grade of Research and Development Officer II for a minimum period of four (4) years or its equivalent.
2. Bachelor’s degree in Economics, Economics and Statistics, Communication, Law, Education, Arts, Anthropology, Sociology, or any other equivalent qualification from a recognized institution.
3. Certificate in Computer Application Skills from a recognized institution.

All interested candidates who meet the job indent for this position are encouraged to send a hard copy of their application letter, curriculum vitae, and copies of their academic and professional certificates, along with a clear National Identification card by 25th September 2023 at 5:00 PM to the address provided earlier.

3.INDENT FOR THE POSITION OF PUBLIC EDUCATION AND ADVOCACY OFFICER II

Job Title: Public Education and Advocacy Officer II

Reporting To: Assistant Director, Public Education, Advocacy and Corporate Communications Department: Public Education, Advocacy and Corporate Communications

Job Grade: CAJ 7

Number of Posts: 1

Terms of Employment: Permanent & Pensionable

Duty Station: Head Office

Duties and Responsibilities:

1. Collecting, collating, and compiling data on public education and advocacy programs.
2. Assisting in organizing forums such as meetings, workshops, and trainings for public education and advocacy sensitization.
3. Disseminating information on public education and advocacy.
4. Drafting maladministration reports for stakeholders.
5. Participating in creating awareness on maladministration and the role of the commission through public forums and use of print and electronic media.
6. Drafting reports on public education and advocacy programs and projects.
7. Any other duty as may be assigned from time to time.

Job Specification: For appointment to this position, a candidate must have:

1. Bachelor’s degree in Education, Public Communication, Law, Political Science, or equivalent qualification from a recognized institution.
2. Three (3) years postgraduate experience in a related role.
3. Certificate in Computer Application Skills from a recognized institution.

All interested candidates who meet the job indent for this position are encouraged to send a hard copy of their application letter, curriculum vitae, and copies of their academic and professional certificates, along with a clear National Identification card by 25th September 2023 at 5:00 PM to the address provided earlier.

4.INDENT FOR THE POSITION OF LEGAL OFFICER II (COMPLAINTS)

Job Title: Legal Officer II – Complaints

Reporting To: Assistant Director Complaints and Legal Services

Department: Complaints, Investigations and Legal Services

Job Grade: CAJ 7

Number of Posts: 3

Terms of Employment: Permanent & Pensionable

Duty Station: Regional Offices

Duties and Responsibilities:

1. Receiving, registering, and resolving complaints on matters relating to the Commission’s mandate.
2. Drafting reports on complaints.
3. Implementing strategies and guidelines on complaints handling.
4. Participating in formal hearings and inquiries on complaints.
5. Updating complaints database.
6. Any other duty as may be assigned from time to time.

Job Specification: For appointment to this position, a candidate must:

1. Have a Bachelor of Law Degree (LL.B) from a recognized university.
2. Have a Postgraduate diploma in Law.
3. Be an Advocate of the High Court of Kenya with a current practicing certificate.
4. Have post-graduate experience of three (3) years in a related role.
5. Be a member of a professional body in good standing.

All interested candidates who meet the job indent for this position are encouraged to send a hard copy of their application letter, curriculum vitae, and copies of their academic and professional certificates, along with a clear National Identification card by 25th September 2023 at 5:00 PM to the address provided earlier.

5.INDENT FOR THE POSITION OF ASSISTANT OFFICE ADMINISTRATOR II

Job Title: Assistant Office Administrator II

Reporting To: Assistant Director Human Resource and Administration

Department: Corporate Services

Job Grade: CAJ 8

Number of Posts: 2

Terms of Employment: Permanent & Pensionable

Duty Station: Regional Offices

Duties and Responsibilities:

1. Taking oral dictation.
2. Managing e-office.
3. Word and data processing.
4. Operating office equipment.
5. Maintaining office diary, appointments, and travel itineraries.
6. Attending to visitors/clients.
7. Handling telephone calls.
8. Coordinating schedules of meetings.
9. Ensuring the security of office records, equipment, and documents, including classified materials.
10. Maintaining an up-to-date filing system in the office.
11. Establishing and monitoring procedures for record-keeping of correspondence and file movements.
12. Preparing responses to simple routine correspondence.
13. Managing office protocol and etiquette.
14. Supervising office cleanliness.
15. Managing petty cash.
16. Ensuring security, integrity, and confidentiality of data.
17. Undertaking any other office administrative services duties that may be assigned.
18. Any other duty as may be assigned from time to time.

Job Specification: For appointment to this grade, an officer must have:

1. Served in the grade of Assistant Office Administrator III for a minimum period of four (4) years or its equivalent.
2. Diploma in Secretarial Studies from Kenya National Examinations Council (KNEC), or Business Education Single and Group certificates (BES & GC) Stages I, II, and III from KNEC in specified subjects.
3. Certificate in Customer Care course from a recognized institution.
4. Certificate in Computer Application Skills from a recognized institution.

All interested candidates who meet the job indent for this position are encouraged to send a hard copy of their application letter, curriculum vitae, and copies of their academic and professional certificates, along with a clear National Identification card by 25th September 2023 at 5:00 PM to the address provided earlier.

6.INDENT FOR THE POSITION OF ASSISTANT COMPLAINTS OFFICER II

Job Title: Assistant Complaints Officer II

Reporting To: Assistant Director Complaints, Regional Coordination & Legal Services

Department: Complaints, Investigation & Legal Services

Job Grade: CAJ 8

Number of Posts: 4

Terms of Employment: Permanent & Pensionable

Duty Station: Regional Offices/Head Office

Duties and Responsibilities:

1. Receiving and registering complaints.
2. Drafting reports on complaints.
3. Implementing strategies and guidelines on complaints handling.
4. Collating and compiling complaints received.
5. Participating in formal hearings and inquiries on complaints.
6. Updating complaints database.
7. Any other duties as may be assigned.

Job Specification: For appointment to this grade, an officer must have:

1. Diploma in Business Administration/Management, Law, Counselling and Psychology, or equivalent qualification from a recognized institution.
2. Three (3) years of relevant experience.
3. Certificate in Computer Application Skills from a recognized institution.
4. A licensed court process server will be an added advantage.

All interested candidates who meet the job indent for this position are encouraged to send a hard copy of their application letter, curriculum vitae, and copies of their academic and professional certificates, along with a clear National Identification card by 25th September 2023 at 5:00 PM to the address provided earlier.

7.INDENT FOR THE POSITION OF DRIVER II

Job Title: Driver II

Reporting To: Assistant Director HRM and Administration

Department: Corporate Services

Job Grade: CAJ 10

Number of Posts: 2

Terms of Employment: Permanent & Pensionable

Duty Station: Head Office

Duties and Responsibilities:

1. Driving the vehicle as authorized.
2. Detecting and reporting vehicle defects on time.
3. Ensuring vehicle cleanliness.
4. Ensuring routine service and maintenance of the vehicle.
5. Ensuring security and safety of the vehicle, passengers, and goods on and off the road.
6. Maintaining a daily work ticket.
7. Carrying out routine checks on vehicle’s systems.
8. Timely reporting of accidents and follow-up of police abstracts.
9. Vehicle inspection and keeping up-to-date insurance documents.
10. Any other duty as may be assigned from time to time.

Job Specification: For appointment to this grade, an officer must have:

1. Kenya Certificate of Secondary Education (KCSE) mean grade D or its equivalent.
2. Valid Class BCE Driving License free from any endorsement.
3. Occupational Trade Test Grade III for drivers.
4. Passed Suitability Test for drivers.
5. First Aid Certificate Course lasting not less than one (1) week from a recognized institution.
6. Certificate of good conduct.
7. Three (3) years of related experience.
8. Attended a refresher course for drivers lasting not less than one (1) week within the last three (3) years at a recognized institution.

All interested candidates who meet the job indent for this position are encouraged to send a hard copy of their application letter, curriculum vitae, and copies of their academic and professional certificates, along with a clear National Identification card by 25th September 2023 at 5:00 PM to the address provided earlier.

8.INDENT FOR THE POSITION OF LEGAL OFFICER II (ADVISORY SERVICES)

Job Title: Legal Officer II (Advisory Services)

Reporting To: Assistant Director Advisory Unit

Department: Advisory Unit Job Grade: CAJ 7 Number of Posts:1

Number of Posts: 1

Terms of Employment: Permanent and Pensionable

Duty Station: Head Office

Duties and Responsibilities:

1. Opening case files for cases instituted before the Commission.
2. Opening, maintaining, and updating case registers.
3. Preparing case files for hearing.
4. Drafting legal opinions and legal briefs.
5. Drafting legal documents/instruments, leases, and contracts.
6. Conducting legal research on pending case files and coming up with an opinion to facilitate the justice process.
7. Any other duty as may be assigned from time to time.

Job Specification: For appointment to this position, a candidate must:

1. Have a Bachelor of Law Degree (LL.B) from a recognized university.
2. Have a Diploma in Law from the Kenya School of Law.
3. Be an Advocate of the High Court of Kenya with a current practicing certificate.
4. Have post-graduate experience of three (3) years in a related role.
5. Be a member of a professional body in good standing.
6. Have a certificate in computer application skills from a recognized institution.
7. Legal drafting skills will be an added advantage.
8. Certification in any foreign language will be an added advantage.

All interested candidates who meet the job indent for this position are encouraged to send a hard copy of their application letter, curriculum vitae, and copies of their academic and professional certificates, along with a clear National Identification card by 25th September 2023 at 5:00 PM to the address provided earlier.