IMARA HOSPITAL LAUNDRY INTERN POSITION

IMARA HOSPITAL LAUNDRY INTERN POSITION

Imara Hospital, a leading multi-specialty healthcare facility founded in 2015 and managed by dedicated medical professionals, is committed to providing holistic care to our clients. Our mission is to enhance the quality of life for individuals residing in underserved areas by delivering affordable, world-class healthcare services with compassion and a commitment to service excellence.

JOB SUMMARY:

Join our team as a Laundry Intern and contribute to the seamless operation of our Laundry Department. Your primary responsibility will be to perform laundry services in accordance with Imara Hospital’s established policies, procedures, standards, and strategies.

KEY RESPONSIBILITIES:

• Collecting and sorting dirty linens.
• Staking stained linens for treatment.
• Operating laundry machines and ensuring thorough cleaning of linens.
• Ironing linens, dust coats, and patient uniforms to maintain impeccable standards.
• Issuing and restocking linen cabinets as needed.
• Maintaining meticulous records of laundry room consumables.
• Cleaning, sanitizing, and upholding infection control standards in the laundry room.
• Transporting linens to various sections within the hospital.
• Loading and unloading machines during laundry cycles.
• Folding laundry items manually with precision.
• Adhering strictly to infection prevention and control policies and procedures as outlined in hospital safety guidelines.

QUALIFICATIONS:

• Certificate in Housekeeping and Laundry Operations or a related field from a recognized institution.
• Minimum of 6 months attachment/internship experience in a similar role.

JOB SKILLS:

• Attention to detail is paramount.
• Ability to work collaboratively in a team environment.
• Excellent customer service skills.
• Strong interpersonal skills for effective communication within the team and with other departments.

If your professional background, relevant experience, and skills align with the requirements of this position, we invite you to apply. Please send your CV, cover letter, and copies of your certificates to HR at jobs@imaramed.org by Monday, 4th March 2024.

Imara Hospital is committed to diversity and equal opportunity. We do not charge any fee at any stage of our recruitment process.

For inquiries, contact: Imara Hospital Phone: +254 722 353 250 Email: info@imaramed.org Website: imaramed.org

Locations:

• Rwika Branch: Embu-Kiritiri Road, at Rwika Junction
• Embu Town Branch: Njue Plaza, Next to Equity Bank

Please note: Applications must be submitted in English.

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Expert Tips To Be A Successful Applicant for Laundry Intern Position:

1. Demonstrate Attention to Detail: Highlight your ability to meticulously sort and treat linens, showcasing your attention to detail which is crucial for maintaining hygiene standards.
2. Teamwork is Key: Emphasize your experience working collaboratively in a team environment, as laundry operations require effective coordination and communication among staff members.
3. Customer Service Excellence: Showcase instances where you provided exceptional customer service, as this skill is highly valued in ensuring patient satisfaction through clean and well-maintained linens.
4. Interpersonal Skills Matter: Illustrate your strong interpersonal skills, which are essential for interacting with colleagues and other hospital departments to ensure smooth laundry operations.
5. Follow Infection Control Protocols: Stress the importance of adhering to infection prevention and control policies, demonstrating your commitment to maintaining a safe and hygienic environment for patients and staff.
6. Efficiency in Machine Operations: If you have experience operating laundry machines, highlight your proficiency in loading, unloading, and overseeing laundry cycles to maximize efficiency.
7. Record-Keeping Proficiency: If applicable, mention your ability to maintain accurate records of consumables and laundry activities, showcasing your organizational skills.
8. Flexibility and Adaptability: Highlight your ability to adapt to changing priorities and handle high-pressure situations, as laundry operations may require quick adjustments to meet demand.
9. Problem-Solving Skills: Share examples of how you effectively troubleshoot laundry-related issues, demonstrating your ability to think critically and find solutions.
10. Continuous Learning Mindset: Express your willingness to learn and grow within the role, as Imara Hospital values employees who are committed to ongoing professional development and improvement.

SAMPLE COVER LETTER FOR A LAUNDRY INTERN POSITION

[Your Name]

[Your Address]

[City, State, Zip Code]

[Your Email Address]

[Your Phone Number]

[Date]

Hiring Manager Imara Hospital

[Hospital Address]

[City, State, Zip Code]

Dear Hiring Manager,

I am writing to express my interest in the Laundry Intern position at Imara Hospital, as advertised. With a certificate in Housekeeping and Laundry Operations and six months of internship experience, I am eager to contribute to the exceptional laundry services provided by your esteemed institution.

During my internship at [Previous Institution/Company], I gained valuable hands-on experience in all aspects of laundry operations, from collecting and sorting linens to operating machines and maintaining records. I am particularly drawn to Imara Hospital’s commitment to service excellence and infection control, and I am eager to apply my skills and contribute to the high standards upheld by your Laundry Department.

My attention to detail, teamwork abilities, and dedication to customer service align well with the requirements of this role. I am confident that my background and skills make me a strong candidate for the Laundry Intern position, and I am excited about the opportunity to join your dynamic team.

Thank you for considering my application. I look forward to the possibility of discussing how my qualifications align with the needs of Imara Hospital further. Please find my CV attached for your review.

Sincerely,

[Your Name]

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Frequently Asked Questions:

1. What qualifications are required for the Laundry Intern position at Imara Hospital?

• A certificate in Housekeeping and Laundry Operations or a related field from a recognized institution, along with a minimum of six months attachment/internship experience.

2. How can I apply for the Laundry Intern position?

• Interested candidates can apply by sending their CV, cover letter, and copies of their certificates to HR at jobs@imaramed.org by the specified deadline.

3. Is there a fee associated with the recruitment process at Imara Hospital?

• No, Imara Hospital does not charge any fee at any stage of the recruitment process.

4. What skills are essential for success in the Laundry Intern role?

• Attention to detail, teamwork, excellent customer service, and strong interpersonal skills are crucial for this position.

5. What are the working hours for the Laundry Intern position?

• The working hours will be specified upon selection and may vary based on operational needs.

6. Can I apply if I don’t have prior internship experience?

• While internship experience is preferred, candidates with relevant qualifications and a willingness to learn are encouraged to apply.

7. How does Imara Hospital ensure infection control in the laundry room?

• Imara Hospital follows strict infection prevention and control policies and procedures in line with safety guidelines to maintain a hygienic environment.

8. Are there opportunities for career advancement within the Laundry Department at Imara Hospital?

• Imara Hospital is committed to the professional development of its employees and offers opportunities for career growth based on performance and merit.

9. What sets Imara Hospital’s laundry services apart from others?

• Imara Hospital’s laundry services adhere to the highest standards of quality, hygiene, and efficiency, ensuring patient comfort and satisfaction.

10. Can I contact Imara Hospital directly for more information about the Laundry Intern position? – Yes, for inquiries or further information, you can contact Imara Hospital at the provided phone number or email address.

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Possible Laundry Intern Interview Questions With Answers:

1. How do you ensure thorough cleaning of linens while adhering to infection control standards?

• Answer: “I follow strict protocols for sorting, treating stains, and operating laundry machines at appropriate temperatures to ensure thorough cleaning. Additionally, I regularly sanitize the laundry room and equipment to maintain a hygienic environment.”

2. Can you describe a time when you had to handle a high volume of laundry under tight deadlines? How did you manage the situation?

• Answer: “During my internship, there was a sudden influx of laundry due to increased patient admissions. I prioritized tasks, collaborated with team members to streamline processes, and worked efficiently to meet deadlines without compromising quality.”

3. How do you handle discrepancies in linen inventory or consumables?

• Answer: “I maintain meticulous records of inventory and consumables to promptly identify any discrepancies. If discrepancies arise, I investigate the issue, communicate with relevant stakeholders, and take corrective actions to ensure accuracy.”

4. Can you give an example of a time when you encountered a challenging stain? How did you approach the stain removal process?

• Answer: “I encountered a stubborn stain on a patient’s gown during my internship. I researched the appropriate stain removal techniques, tested a small area for compatibility, and applied the method with patience and precision until the stain was successfully removed.”

5. How do you prioritize tasks when faced with multiple laundry requests from different hospital departments?

• Answer: “I prioritize tasks based on urgency and departmental needs, communicating effectively with department heads to understand priorities. By maintaining open communication and a flexible approach, I ensure timely delivery of clean linens to all areas of the hospital.”

6. How do you handle stressful situations or time-sensitive laundry emergencies?

• Answer: “I remain calm under pressure, focusing on problem-solving and effective communication with team members. By staying organized and prioritizing tasks efficiently, I can address emergencies promptly while maintaining quality standards.”

7. How do you ensure the proper maintenance and functioning of laundry equipment?

• Answer: “I conduct regular inspections of laundry equipment, reporting any issues promptly to maintenance staff for timely repairs. Additionally, I follow manufacturer’s guidelines for equipment usage and maintenance to prolong their lifespan and ensure optimal performance.”

8. Can you describe a time when you had to collaborate with other hospital departments to improve laundry services?

• Answer: “I collaborated with nursing staff to implement a color-coded linen system, which streamlined the sorting process and reduced the risk of cross-contamination. By actively seeking input from other departments, we were able to enhance efficiency and quality in laundry operations.”

9. How do you stay updated on the latest trends and best practices in laundry operations?

• Answer: “I regularly participate in professional development opportunities, such as workshops and online courses, to stay updated on industry trends and best practices. Additionally, I actively seek feedback from colleagues and supervisors to identify areas for improvement.”

10. Why do you believe you are the best candidate for the Laundry Intern position at Imara Hospital? –

• Answer: “I possess the necessary skills, qualifications, and experience to excel in this role, along with a genuine passion for delivering exceptional laundry services. I am committed to upholding Imara Hospital’s standards of excellence and contributing to the overall success of the Laundry Department.”

We wish you the best in your application process and remind you that Imara Hospital is committed to attracting and retaining the best employees from all races and backgrounds in our continued effort to become a better development partner. Imara Hospital is an equal opportunity employer and does not charge any application/recruitment fees, whether refundable or not.

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