• Internship


BIMAS KENYA: Transform Your Career with ICT Internship Opportunity

Position: ICT INTERN [Internship]

Job Level: Internship

Term: 3 Months |

Positions: Open |

Deadline: 2023-07-31

Minimum Qualifications: Degree in a relevant field

Reporting To: ICT Manager

Job Term: 3 Months

Department: ICT Department

Qualifications, Skills, and Experience Required:

Are you a tech enthusiast ready to kickstart your career journey? BIMAS KENYA invites passionate and result-oriented individuals for the position of ICT INTERN. This exciting opportunity offers a three-month internship in our dynamic ICT Department.

Key Responsibilities:

  • Set up, Configuration, and Maintenance: Handle the setup, configuration, and maintenance of computers, mobile devices, hardware, systems, and applications.
  • Troubleshooting: Diagnose and solve hardware or software faults, troubleshoot system and network problems efficiently.
  • Software Development: Contribute to the development and maintenance of software applications to enhance our technological infrastructure.
  • IT Support: Resolve IT support requests from clients and employees, providing timely and effective solutions.
  • Data Analysis: Gather and analyze data to diagnose problems with computer systems, ensuring optimal performance.
  • Software and Hardware Management: Install new software, hardware drivers, and update existing ones as needed to stay at the forefront of technology.
  • Ticket Logging: Log all service requests, updating tickets promptly to maintain accurate records.
  • Network Installation and Maintenance: Handle the installation and maintenance of computer networks (WAN and LAN) to ensure seamless connectivity.
  • System Availability: Ensure the availability of computer systems and infrastructure for uninterrupted business operations.
  • End User Support: Provide excellent support to end-users, addressing their needs and concerns promptly.
  • Adaptable Responsibilities: Undertake any other duties assigned by the immediate supervisor to contribute to the overall success of the ICT Department.

How to Submit Your Application:

  1. Create an account by registering with our eRecruitment Portal. Click here to register.
  2. Complete your profile by filling in your details in all the relevant sections as required (Profile Section, Academic Section, Work Experience Section, and Cover Letter Section).
  3. Once you have filled all the required sections, proceed to apply for any job vacancy or internship position of your choice from the listing.

Points to Note:

  1. All applications are done online. No manual applications are accepted.
  2. Internship candidates are required to indicate their preferred locations.
  3. Kindly note that our internship opportunities are not compensated.

Expert Tips To Be A Successful Applicant for ICT Internship:

  1. Tailor Your Resume: Customize your resume to highlight relevant skills and experiences in the IT field, showcasing your compatibility with the role.
  2. Show Enthusiasm: Demonstrate your passion for technology and eagerness to learn and grow within the dynamic ICT industry.
  3. Research BIMAS KENYA: Understand our company values and missions, aligning your application with our organizational goals.
  4. Highlight Achievements: Emphasize your accomplishments in previous roles, demonstrating tangible contributions to IT projects or initiatives.
  5. Demonstrate Adaptability: Showcase your ability to adapt to new technologies and learn quickly, a crucial trait in the ever-evolving IT landscape.
  6. Clear Communication Skills: Effective communication is key in IT roles. Highlight instances where you effectively conveyed technical information to non-technical stakeholders.
  7. Problem-Solving Examples: Provide examples of situations where you successfully identified and resolved IT-related challenges.
  8. Collaboration Skills: Illustrate your capacity to work in a team, emphasizing collaborative projects or achievements.
  9. Stay Updated: Showcase your commitment to continuous learning by mentioning any relevant certifications, workshops, or training you’ve undertaken.
  10. Professional Online Presence: Ensure your online profiles (LinkedIn, GitHub, etc.) reflect your professional journey and passion for IT.


Dear Hiring Manager,

I am writing to express my enthusiastic interest in the ICT Intern position at BIMAS KENYA, as advertised. With a Bachelor’s degree in Computer Science and a keen passion for technology, I am excited about the opportunity to contribute to the dynamic ICT Department and embark on a rewarding three-month internship journey.

Throughout my academic journey, I have acquired a solid foundation in various aspects of Information Technology, including software development, network maintenance, and troubleshooting. I have successfully undertaken projects that required analytical thinking, problem-solving, and collaboration with diverse teams. My academic achievements, coupled with my practical experiences, make me well-suited for the challenges presented by the ICT Intern role at BIMAS KENYA.

In my previous role, I encountered and resolved complex IT issues, showcasing my ability to conduct in-depth analyses and implement effective solutions. I am adept at staying updated with the latest trends and technologies in the IT field, regularly attending conferences, participating in online forums, and completing relevant courses. This commitment to continuous learning aligns with BIMAS KENYA’s ethos of innovation and growth.

One of my notable achievements includes playing a key role in the development of a customer relationship management (CRM) software, resulting in a 20% increase in customer retention. I thrive in fast-paced environments and excel under tight deadlines through efficient prioritization and clear communication.

What sets me apart is not only my technical proficiency but also my dedication to providing exceptional IT support to non-technical users. I prioritize clear and jargon-free communication to ensure that technical information is easily understandable for all end-users, enhancing overall satisfaction.

I am drawn to BIMAS KENYA’s commitment to nurturing talent, and I am excited about the opportunity to contribute to the organization’s goals and missions. Your company’s emphasis on creating a diverse and inclusive work environment aligns with my values, and I am eager to contribute to your continued success.

Thank you for considering my application. I am confident that my skills, coupled with my passion for technology, make me an ideal candidate for the ICT Intern position at BIMAS KENYA. I look forward to the possibility of contributing to your team and gaining valuable experience during the internship.


[Your Full Name]

Frequently Asked Questions (FAQs):

Q1: What is the duration of the internship at BIMAS KENYA?

A1: The ICT Internship at BIMAS KENYA has a term of three months.

Q2: Are there any compensation and benefits for internship positions?

A2: Kindly note that our internship opportunities are not compensated.

Q3: Can I apply manually, or is the application process exclusively online?

A3: All applications are done online. We do not accept manual applications.

Q4: What should I include in my cover letter to stand out as an applicant?

A4: Tailor your cover letter to showcase your passion for technology, aligning your skills and experiences with the requirements of the ICT Intern role.

Q5: Is there a preferred location for internship candidates?

A5: Internship candidates are required to indicate their preferred locations during the application process.

Q6: How can I stay updated on BIMAS KENYA’s organizational goals and values?

A6: Research our company online and review our official website for the latest information on our values, missions, and goals.

Q7: Are there specific qualifications required for the ICT Intern position?

A7: The minimum qualification for the ICT Intern position is a degree in a relevant field, such as Computer Science, Information Technology, or Software Engineering.

Q8: Can I update my application after submission?

A8: Unfortunately, once an application is submitted, it cannot be updated. Please ensure all information is accurate before submission.

Q9: Is there room for career growth within BIMAS KENYA after completing the internship?

A9: BIMAS KENYA is committed to nurturing talent. Successful interns may have opportunities for further career growth within the organization.

Q10: Are there any specific skills or experiences you are looking for in an ideal candidate?

A10: We are looking for candidates with a strong foundation in Computer Science, Information Technology, or a related IT field. Practical experience in troubleshooting, software development, and network maintenance is highly valued.

Possible ICT Intern Interview Questions With Answers:

  1. Q: Can you describe a challenging IT issue you faced and how you resolved it?

    A: In my previous role, I encountered a network connectivity issue affecting multiple users. I conducted a thorough analysis, identified the root cause, and implemented a solution that resulted in a 30% improvement in network stability.

  2. Q: How do you stay updated with the latest trends and technologies in the IT field?

    A: I regularly attend industry conferences, participate in online forums, and enroll in relevant courses to stay abreast of emerging technologies. This commitment to continuous learning ensures I bring the latest insights to my work.

  3. Q: How do you approach troubleshooting when faced with a complex IT problem?

    A: I follow a systematic approach, starting with a thorough analysis of the issue, breaking it down into manageable components. I then leverage my problem-solving skills and technical knowledge to identify and implement effective solutions.

  4. Q: How do you handle tight deadlines in a fast-paced IT environment?

    A: Prioritization is key. I assess the urgency of each task, allocate resources efficiently, and communicate effectively with team members to ensure deadlines are met without compromising the quality of work.

  5. Q: Can you share an example of a successful collaboration on an IT project?

    A: In a collaborative effort with cross-functional teams, we successfully implemented a system upgrade that enhanced overall efficiency. Clear communication, a shared vision, and effective teamwork were crucial to the project’s success.

  6. Q: How do you approach providing IT support to non-technical users?

    A: I prioritize clear and jargon-free communication, ensuring that technical information is conveyed in a way that is easily understandable for non-technical users. This approach enhances end-user satisfaction and minimizes downtime.

  7. Q: Describe a situation where you had to adapt to a new technology quickly.

    A: In a previous role, we adopted a new project management software. I familiarized myself with the system swiftly, attending training sessions, and providing guidance to team members, resulting in a seamless transition for the entire department.

  8. Q: How do you ensure the security of computer systems and networks?

    A: I stay informed about the latest cybersecurity threats and best practices. Regularly updating software, implementing firewalls, and conducting security audits are essential aspects of my strategy to safeguard computer systems and networks.

  9. Q: Can you provide an example of a successful software development project you contributed to?

    A: I played a key role in the development of a customer relationship management (CRM) software that streamlined communication and improved customer satisfaction. The project resulted in a 20% increase in customer retention.

  10. Q: What motivates you to pursue a career in the ICT field, and why do you want to join BIMAS KENYA?

A: My passion for technology, coupled with the opportunity to contribute to a dynamic organization like BIMAS KENYA, drives my career aspirations. I am excited about the chance to apply my skills and contribute to the innovation and growth of the ICT Department.

Best wishes on your application! BIMAS KENYA is committed to attracting and retaining the best talent from diverse backgrounds. We are an equal opportunity employer, and there is no application fee (refundable or non-refundable) at any stage of the recruitment process. We look forward to welcoming you to our team and building a better future together.


To apply for this job please visit www.bimaskenya.com.

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