HUMAN RESOURCE OFFICER

Shalimar Fresh is Major Horticultural Grower/Exporter with years of expertise in cultivating and exporting Flowers, fruits, and vegetables. Currently, we are seeking an enthusiastic and skilled HR Officer to join our team.

POSITION FUNCTION

As an HR Officer, you will play a pivotal role in fostering a conducive work environment by leveraging your knowledge of various HR functions. Your commitment, approachability, and impressive character will be instrumental in providing exceptional assistance and support to our employees and managers. Your key responsibilities will include recruitment, talent development, policy management, and procedural oversight.

RESPONSIBILITIES

Staff Recruitment: Engage in the recruitment process for new staff members and handle employee discharge procedures when necessary.

Disciplinary Issues: Address staff disciplinary matters promptly and effectively.

Training: Facilitate training sessions as directed by the Farm Manager and Group HR Manager. Bring up any training concerns to relevant managers.

Industrial Relations: Coordinate management and Workers committee meetings, handle trade disputes, and represent the company in court cases. Ensure effective communication of important personnel matters to employees.

Compliance Audits: Ensure compliance with audit standards and undertake additional audit-related responsibilities as assigned.

Health and Safety: Participate in Health & Safety committee activities, report Health & Safety issues to the appropriate authorities, and ensure compliance with all relevant regulations, including WIBA.

Personnel Administration: Maintain updated personnel files, manage leave administration, provide accurate payroll advice, administer Collective Bargaining Agreements (CBA), labor laws, and company policies.

Payroll Management: Supply accurate payroll variables to the Accounts department for payroll processing.

Filing Returns: Ensure timely filing of returns such as NSSF, NHIF, and PAYE.

Performance Management: Implement performance appraisal systems, evaluate employee performance, and collaborate with farm management to establish performance goals for farm workers.

Minimum Requirements

• Degree or Diploma in Human Resource Management or a related field, with membership in IHRM.
• Minimum of 5 years’ experience in a unionized setup within the Flower Industry.
• Proficiency in Human Resource Management systems (HRMS).
• Excellent verbal and written communication skills.
• Competency in MS Office and Excel.

How to Apply

Qualified and interested candidates are invited to send their CVs to jobs.eaga@eastafricangrowers.com before April 30th, 2024. Please note that only shortlisted candidates will be contacted.

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SAMPLE COVER LETTER FOR A HUMAN RESOURCE OFFICER POSITION

Dear [Hiring Manager’s Name],

I am writing to express my interest in the Human Resource Officer position at Shalimar Fresh , as advertised. With a solid background in HR management and a passion for creating positive work environments, I am excited about the opportunity to contribute to your team.

In my previous roles, I have successfully handled recruitment processes, managed employee relations, and implemented performance appraisal systems. My experience in the Flower Industry has equipped me with a deep understanding of the unique challenges and dynamics of the sector, making me well-prepared to excel in this role at Shalimar Fresh.

I am particularly drawn to Shalimar Fresh’s commitment to excellence and employee development. I am eager to leverage my skills and expertise to support the company’s growth initiatives and contribute to its success.

Thank you for considering my application. I look forward to the possibility of discussing how my qualifications align with the needs of Shalimar Fresh in more detail.

Sincerely,

[Your Name]

10 EXPERT TIPS FOR BEING A SUCCESSFUL APPLICANT FOR THE HUMAN RESOURCE OFFICER ROLE

1. Tailor your resume to highlight relevant HR experience and industry knowledge.
2. Showcase your communication skills in both your resume and cover letter.
3. Demonstrate your understanding of HRMS and other relevant software.
4. Provide specific examples of your experience handling disciplinary issues and employee relations.
5. Emphasize your ability to work effectively in a unionized environment, if applicable.
6. Highlight any training or certifications related to HR management.
7. Quantify your achievements where possible, such as reducing turnover rates or improving employee satisfaction.
8. Research the company culture and values to align your application with their ethos.
9. Prepare for potential interview questions by practicing your responses.
10. Follow up on your application after submission to demonstrate your enthusiasm and professionalism.

Possible Human Resource Officer Interview Questions With Answers

1. Can you walk us through your experience in recruitment and staff management? Answer: Certainly. In my previous role at [Previous Company], I was responsible for managing the entire recruitment process from job posting to onboarding. I also handled employee separations and conducted exit interviews to gather feedback for continuous improvement.
2. How do you handle disciplinary issues in the workplace? Answer: I believe in addressing disciplinary issues promptly and impartially. I always start by investigating the matter thoroughly, ensuring fairness and transparency throughout the process. Depending on the severity of the issue, I employ a progressive disciplinary approach, focusing on corrective action and employee development.
3. Can you discuss your experience with performance management systems? Answer: In my role at [Previous Company], I implemented a performance appraisal system that included goal setting, regular feedback sessions, and annual evaluations. I believe in setting clear expectations and providing constructive feedback to help employees succeed and grow within the organization.
4. How do you stay updated on changes in labor laws and regulations? Answer: I make it a priority to stay informed about changes in labor laws and regulations by attending relevant seminars, workshops, and webinars. Additionally, I am an active member of professional HR associations, which provide valuable resources and updates on industry best practices.
5. How do you handle conflicts between employees or between employees and management? Answer: When conflicts arise, I first aim to facilitate open communication and encourage parties to express their concerns. I then work to find a mutually beneficial resolution through mediation or conflict resolution techniques. If necessary, I involve senior management to ensure a fair and equitable outcome.

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Best wishes on your job search! We are committed to attracting and retaining the best employees from all races and backgrounds in our continued effort to become a better development partner. Remember, we are an equal employer and do not charge any application/recruitment fees, whether refundable or not.

THE KENYAN JOBFINDER