HOSPITALITY JOBS (22 positions) – KENYA: RESTAUTRANT JOBS

JOB DESCRIPTION: CLIENT-FOCUSED SERVICE PROVIDERS

Positions Overview

Are you passionate about HOSPITALITY JOBS delivering exceptional service in the vibrant culinary scene in Kilimani? Look no further! We are seeking 22 dedicated individuals to join our dynamic team at a bustling restaurant in the heart of Kilimani. If you thrive in a fast-paced environment, excel in client interaction, and are committed to providing top-notch service, we want to hear from you. Join us in creating unforgettable dining experiences for our valued patrons.

Position Openings: HOSPITALITY JOBS

• Head Chef: 1 position
• Sous Chef: 2 positions
• Chef de Partie (Pastry): 1 position
• Cook: 1 position
• Pastry Chef: 2 positions
• Supervisor: 1 position
• Waitresses: 6 positions
• Cleaners: 2 positions
• Stewards: 2 positions
• Baristas (Including 2 Ice Cream Specialists): 4 positions

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Total: 22 positions

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Job Requirements

• Excellent communication and interpersonal skills
• Passion for delivering outstanding customer service
• Ability to work effectively in a fast-paced environment
• Attention to detail and a commitment to quality
• Flexibility to work varied shifts, including evenings and weekends

Responsibilities

• Greet and seat guests in a friendly and courteous manner
• Take and process customer orders accurately and efficiently
• Deliver food and beverages promptly and professionally
• Ensure cleanliness and tidiness of the dining area and workstations
• Assist in maintaining inventory and stocking supplies as needed

Benefits

• Competitive salary commensurate with experience
• Opportunities for professional development and advancement
• A vibrant and inclusive work environment
• Employee discounts on food and beverages
• Flexible scheduling options

How to Apply

To apply for any of the positions listed above, please email your Certificates, Passport Photo, CV, and Salary Expectation to HR Kenya Ltd at kevink@hrkenya.co.ke. Please note that applications without the required documents will not be considered.

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SAMPLE COVER LETTER

[Applicant’s Name]

[Applicant’s Address]

[City, State, Zip Code]

[Email Address]

[Phone Number]

[Date]

[Hiring Manager’s Name]

[Company Name]

[Company Address]

[City, State, Zip Code]

Dear [Hiring Manager’s Name],

I am writing to express my interest in the [specific position] advertised by [Company Name]. With [X years/months] of experience in the hospitality industry, I am confident in my ability to contribute effectively to your team and deliver exceptional service to your patrons.

In my previous roles, I have demonstrated my passion for providing top-notch customer service and ensuring a positive dining experience for guests. My attention to detail, strong communication skills, and ability to thrive in a fast-paced environment have consistently earned me praise from both customers and colleagues.

I am particularly drawn to [Company Name] because of its reputation for excellence in the culinary industry and its commitment to creating memorable dining experiences. I am excited about the opportunity to contribute to your team and help uphold the high standards for which [Company Name] is known.

Thank you for considering my application. I am eager to further discuss how my skills and experiences align with the needs of your team. I am available for an interview at your earliest convenience and can be reached at [Phone Number] or via email at [Email Address].

Sincerely,

[Applicant’s Name]

HOW TO BE A SUCCESSFUL APPLICANT FOR HOSPITALITY JOBS

1. Tailor your resume and cover letter to highlight relevant skills and experiences.
2. Research the company and its culture to demonstrate your genuine interest during the interview.
3. Practice active listening and effective communication skills to excel in customer interactions.
4. Showcase your ability to work in a fast-paced environment and handle pressure with grace.
5. Emphasize your attention to detail and commitment to delivering exceptional service.
6. Be flexible with your schedule and willing to work evenings and weekends as needed.
7. Prepare examples of how you have successfully resolved customer complaints or issues in the past.
8. Highlight any relevant certifications or training that demonstrate your qualifications for the position.
9. Demonstrate your passion for the culinary arts and your willingness to learn and grow in the role.
10. Follow up with a thank-you note after the interview to express your appreciation for the opportunity.

Possible  Interview Questions With Answers

1. Tell me about your previous experience in the hospitality industry. Example Answer: In my previous roles, I have worked as a [specific position] where I gained valuable experience in providing exceptional customer service and ensuring a positive dining experience for guests.
2. How do you handle high-pressure situations during busy shifts? Example Answer: I thrive in fast-paced environments and remain calm under pressure. I prioritize tasks, communicate effectively with team members, and focus on delivering efficient service to guests.
3. What steps do you take to ensure the cleanliness and hygiene of the dining area? Example Answer: I am meticulous about maintaining cleanliness and hygiene standards in the dining area. I regularly inspect tables, chairs, and surfaces for cleanliness, and I ensure that all utensils and glassware are properly sanitized.
4. How do you handle customer complaints or special requests? Example Answer: I listen attentively to customers’ concerns and strive to resolve any issues promptly and courteously. I am proactive in addressing special requests and go above and beyond to ensure customer satisfaction.
5. Why do you want to work for our restaurant? Example Answer: I am impressed by your restaurant’s reputation for excellence in the culinary industry and its commitment to providing exceptional dining experiences. I am excited about the opportunity to contribute to your team and uphold the high standards for which your restaurant is known.

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Best wishes on your job search! We are committed to attracting and retaining the best employees from all races and backgrounds in our continued effort to become a better development partner. We are an equal employer and do not charge any application/recruitment fee, whether refundable or not.