Graduate Management Trainee – 1 Position

Full Time
  • Full Time
  • Nairobi

Kenya National Chamber of Commerce and Industry

Graduate Management Trainee – Communications

Job Level: Entry Level

Reporting to: Communications Manager Location: HQ Nairobi – Kenya


As a Business Membership trade-based support institution, the Kenya National Chamber of Commerce and Industry (KNCCI) is dedicated to safeguarding the commercial and industrial interests of its members and the broader business community. Our mission includes advocating for a conducive commercial, trade, and investment environment that fosters enterprise expansion and growth, creating business linkages and opportunities locally and globally.

Purpose of the Role:

As a Graduate Management Trainee in Communications, you will play a crucial role in assisting with the management of both internal and external communications.

Key Responsibilities:

  1. Creative Content Creation:
    • Develop captivating and compelling communication materials and digital content to effectively promote the KNCCI brand and its initiatives.
  2. Social Media Management:
    • Monitor and analyze social media performance across multiple platforms.
    • Provide recommendations on strategies to increase social media engagement.
    • Ensure that KNCCI’s website and social media pages are consistently updated.
  3. Documentation and Promotion:
    • Assist in capturing photos and videos during events to document and promote KNCCI’s mandate.
    • Collaborate in the production of Chamber Magazine, newsletters, promotional materials, and other publications.
  4. Content Creation and Editing:
    • Perform content creation and editing, including writing, editing, proofreading, and reviewing graphic design for various presentation materials.
  5. Member Profile Promotion:
    • Assist in promoting our members’ profiles on the KNCCI website to highlight their contributions and achievements.
  6. Corporate Social Responsibility:
    • Coordinate CSR activities that empower the community, showcasing KNCCI’s commitment to social impact.
  7. Event Support:
    • Support the development and delivery of high-quality events, including virtual events, conferences, and webinars.
  8. Media Relations:
    • Develop and maintain strong relationships with journalists, editors, and media outlets to secure positive media coverage.


  • Bachelor’s degree in communications, marketing, or a related field.
  • Experience with graphic design, photography, and videography is an added advantage.
  • Understanding of social media strategies and media relations.
  • Creativity and innovation with the ability to reach and appeal to the target market.
  • 2 years’ experience in a relevant role.
  • Excellent writing and editing skills.
  • Strong communication and persuasion skills with excellent presentation skills.

How to Apply:

Interested and qualified individuals should submit applications enclosing a detailed curriculum vitae (CV) and cover letter to with “Graduate Management Trainee – Communications” in the subject line by 02nd February 2024.

Expert Tips To Be A Successful Applicant for Graduate Management Trainee – Communications:

  1. Showcase Creativity:
    • Provide examples of innovative communication strategies you’ve implemented in the past, demonstrating your ability to think outside the box.
  2. Highlight Social Media Expertise:
    • Emphasize your experience with successful social media campaigns and your ability to analyze and improve engagement.
  3. Demonstrate Event Management Skills:
    • Share instances where you’ve contributed to the planning and execution of successful events, including virtual events and webinars.
  4. Illustrate Writing and Editing Prowess:
    • Showcase your writing and editing skills by presenting a portfolio of your previous work, demonstrating attention to detail and clarity.
  5. Express Passion for CSR:
    • Communicate your passion for corporate social responsibility and provide examples of initiatives you’ve been involved in.
  6. Highlight Media Relations Experience:
    • Detail your relationships with journalists, editors, and media outlets, emphasizing positive media coverage you’ve secured.
  7. Demonstrate Adaptability:
    • Provide examples of times when you adapted to changing priorities or unforeseen challenges, showcasing your ability to thrive in dynamic environments.
  8. Illustrate Team Collaboration:
    • Share experiences where you collaborated effectively with cross-functional teams to achieve communication goals.
  9. Showcase Tech Savvy:
    • Highlight any technical skills relevant to the role, such as proficiency in graphic design tools or content management systems.
  10. Exhibit Continuous Learning:
    • Express your commitment to staying updated on industry trends and technologies, demonstrating a proactive approach to professional development.

SAMPLE COVER LETTER for a Graduate Management Trainee – Communications:

Dear Hiring Manager,

I am writing to express my interest in the Graduate Management Trainee – Communications position at the Kenya National Chamber of Commerce and Industry, as advertised. With a Bachelor’s degree in Communications and two years of experience in a similar role, I am confident in my ability to contribute effectively to KNCCI’s communication objectives.

Throughout my career, I have successfully developed and implemented creative communication strategies that have increased brand visibility and engagement. My proficiency in social media management, coupled with my experience in event coordination and media relations, aligns well with the requirements of the role.

In my previous role, I spearheaded a social media campaign that resulted in a 30% increase in engagement over a three-month period. Additionally, my contributions to event planning and execution have been consistently praised for their impact and seamless execution.

My passion for corporate social responsibility is evident in my involvement in community empowerment initiatives, showcasing my commitment to making a positive impact beyond the business realm.

I am excited about the opportunity to contribute to KNCCI’s communication efforts and would welcome the chance to discuss how my skills and experiences align with the goals of your organization. Thank you for considering my application.


[Your Full Name]

Frequently Asked Questions:

Q1: What qualifications are required for the Graduate Management Trainee – Communications role? Answer: The role requires a Bachelor’s degree in communications, marketing, or a related field, along with 2 years of experience in a relevant role.

Q2: Can I still apply if I don’t have experience in graphic design, photography, or videography? Answer: While experience in these areas is an advantage, it’s not mandatory. However, a willingness to learn and adapt is crucial.

Q3: How often are CSR activities organized, and how can employees get involved? Answer: CSR activities are organized regularly. Employees can participate by expressing interest, and opportunities are communicated through internal channels.

Q4: What types of events does the role involve supporting, and how are virtual events handled? Answer: The role involves supporting a variety of events, including virtual events, conferences, and webinars. Virtual events are planned and executed using online platforms.

Q5: Is proficiency in specific graphic design tools or content management systems required? Answer: While not mandatory, proficiency in graphic design tools and content management systems is beneficial. Training opportunities are provided.

Q6: How can I stay updated on industry trends and technologies relevant to the role? Answer: The organization encourages continuous learning. Employees have access to training programs, workshops, and industry updates.

Q7: What is the application deadline, and when can applicants expect a response? Answer: The application deadline is 02nd February 2024. Shortlisted candidates will be contacted within two weeks after the deadline.

Q8: Are there opportunities for career growth within the Communications department? Answer: Yes, KNCCI values career development. Opportunities for growth within the Communications department are available based on performance and expertise.

Q9: Does KNCCI provide equal opportunities for all applicants? Answer: Yes, KNCCI is an equal opportunity employer that considers every qualified applicant for employment.

Q10: Is there any application or recruitment fee? Answer: No, KNCCI does not charge any application or recruitment fee. Beware of fraudulent activities claiming otherwise.

Possible Graduate Management Trainee – Communications Interview Questions With Answers:

  1. Q: How do you approach creating compelling communication materials? A: I start by thoroughly understanding the message and target audience. I leverage creativity to make the content engaging, ensuring it aligns with the brand and its objectives.
  2. Q: Can you provide an example of a successful social media campaign you’ve managed? A: Certainly. In my previous role, I led a campaign that increased social media engagement by 30% over three months. This involved strategic content planning and analysis of audience trends.
  3. Q: How do you stay updated on the latest trends in communications and marketing? A: I regularly attend industry webinars, subscribe to reputable publications, and actively participate in professional networking groups to stay informed about the latest trends and technologies.
  4. Q: Describe a situation where you had to handle a crisis in communication. A: In a previous role, we faced a crisis involving a product recall. I promptly crafted a transparent communication strategy, addressing concerns and ensuring stakeholders were informed and reassured.
  5. Q: How do you balance creativity with adherence to brand guidelines in your content creation? A: I believe in maintaining brand consistency while injecting creativity. I adhere to brand guidelines but find innovative ways to present information that resonates with the audience.
  6. Q: How do you approach building and maintaining relationships with media outlets? A: I build relationships through consistent and positive interactions. I ensure journalists receive timely and relevant information, making them more receptive to covering our initiatives.
  7. Q: Can you provide an example of a successful CSR initiative you’ve been involved in? A: I initiated a community outreach program that resulted in a 20% increase in community engagement. This showcased our commitment to social impact and positively impacted our brand image.
  8. Q: How do you handle multiple tasks and prioritize deadlines in a fast-paced environment? A: I thrive in fast-paced environments by prioritizing tasks based on urgency and importance. Effective time management and clear communication help me meet deadlines without compromising quality.
  9. Q: How do you measure the success of an event you’ve coordinated? A: I use a combination of metrics, including attendance rates, participant feedback, and post-event surveys. This comprehensive approach provides insights into the event’s overall success.
  10. Q: How do you contribute to a collaborative team environment in event planning? A: I believe in open communication and collaboration. I actively seek input from team members, share ideas, and ensure everyone is aligned with the event objectives for a seamless planning process.


We wish you the best in your application for the Graduate Management Trainee – Communications position at the Kenya National Chamber of Commerce and Industry. Our commitment is to attract and retain the best employees from all races and backgrounds in our continued effort to become a better development partner. We are an equal opportunity employer and do not charge any application/recruitment fees.

For more information about our organization, please visit

To apply for this job please visit

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