Global Graduate in Operations Function

  • Internship
  • Nairobi

British American Tobacco-Kenya

JOB TITLE: Global Graduate in Operations Function

Location: Nairobi, Kenya
Seniority Level: Global Graduate
Function: Operations
Salary Range: Competitive Salary Range + Market Leading Bonus

Role Positioning and Objectives

At BAT Kenya, we’re on a journey of evolution like no other organization. To realize our ambitions, we seek colleagues who embody our ethos daily. Join us in this transformative journey as we look for a Global Graduate in Operations Function.

What is the Global Graduate Program & What Do We Offer?

Our Global Graduate Programme in Operations is a catalyst for fresh graduates aiming to make a tangible impact from day one. Spanning 18 months, this intensive program propels participants into leadership roles within BAT Operations Team. Through immersive experiences, you’ll gain a comprehensive understanding of various operational facets, including:

  • Make (Manufacturing): Engage in hands-on manufacturing processes.
  • Plan (Balancing Supply with Demand): Master supply chain management intricacies.
  • Logistics: Navigate supply chain flow and strategy.
  • Procurement: Innovate, manage spending wisely, and forge quality partnerships.
  • Service: Comprehend consumer needs and aid in global business services transformation.
  • Product Innovation: Collaborate with Marketing & Sales for pioneering solutions.

Essential Experience, Skills, and Knowledge

  • Bachelor’s degree in Engineering, Economics, Procurement, Supply Chain, Business Management, or related fields.
  • Less than 3 years of post-graduate experience.
  • Demonstrated leadership through extracurricular activities.
  • Strong analytical and decision-making aptitude, adept at managing multiple tasks in dynamic environments.
  • Proficient intercultural competencies garnered through international experiences.
  • Self-motivated, proactive, with a relentless drive to excel.
  • Willingness to relocate nationally and/or internationally.


BAT is committed to creating A Better Tomorrow, fueling our passion for innovation and driving our people. Join us in exploring the possibilities:

  • Recognized as a Global Top Employer, with 53,000 BAT professionals across 180+ markets.
  • Brands available in over 200 markets, produced in 44 factories spanning 42 countries.
  • Cutting-edge Tech Hubs established in 4 strategic locations, fostering innovation.
  • Diversity champion, honored by the Financial Times and International Women’s Day.
  • Seal Award recipient, acknowledged as one of the 50 most sustainable companies.

Belonging, Achieving, Together

Collaboration, diversity, and teamwork are the bedrock of our culture at BAT. We understand that leveraging diverse perspectives strengthens us and enhances our ability to achieve business objectives. Bring your unique perspective and make a difference!

Stay Vigilant

BAT upholds integrity and transparency. We never solicit money from job candidates for any reason, including visa fees, work permits, or pre-employment checks. If you’re invited to apply for a BAT role and asked for payment, it’s not legitimate.

Please write in English language.





  1. Demonstrate Leadership Skills: Showcase instances where you’ve taken charge, whether in academic projects or community initiatives. Leadership qualities are highly valued.
  2. Embrace Diversity: Highlight experiences where you’ve collaborated with people from diverse backgrounds. BAT values diversity and seeks individuals who thrive in multicultural environments.
  3. Show Analytical Prowess: Provide examples of times when you’ve tackled complex problems with analytical thinking. The ability to analyze data and make informed decisions is crucial.
  4. Illustrate Adaptability: Share instances where you’ve adapted to new environments or challenges. BAT operates in diverse markets, requiring employees who can adjust and thrive.
  5. Highlight Global Awareness: Discuss experiences that showcase your understanding of global issues and markets. BAT operates globally, and a global mindset is essential.
  6. Communicate Effectively: Demonstrate strong communication skills, both verbal and written. Clear communication is vital for collaboration and driving results.
  7. Exhibit Initiative: Provide examples of times when you’ve taken initiative or gone above and beyond expectations. BAT seeks proactive individuals who drive innovation.
  8. Emphasize Problem-Solving Skills: Describe situations where you’ve solved complex problems efficiently. BAT values employees who can identify and address challenges effectively.
  9. Illustrate Teamwork: Showcase instances where you’ve collaborated seamlessly with team members to achieve common goals. Teamwork is fundamental to BAT’s culture.
  10. Express Passion for the Industry: Communicate your genuine interest in the operations field and how you envision contributing to BAT’s mission. Passion and enthusiasm are contagious.


[Your Name]
[Your Address]
[City, State, Zip Code]
[Your Email Address]
[Your Phone Number]

[Hiring Manager’s Name]
BAT Kenya
[Nairobi Address]
Nairobi, Kenya

Dear [Hiring Manager’s Name],

I am writing to express my interest in the Global Graduate in Operations Function position at BAT Kenya, as advertised. With a Bachelor’s degree in [Your Degree] from [Your University], coupled with [Number] years of experience in [relevant field], I am excited about the opportunity to contribute to BAT’s transformative journey.

During my academic and professional journey, I have honed my skills in [relevant skills], and I am eager to leverage this expertise to drive operational excellence at BAT. My experience in [mention relevant experience or projects] has equipped me with the analytical acumen, leadership capabilities, and adaptability required to thrive in dynamic environments.

I am particularly drawn to BAT’s commitment to innovation, diversity, and sustainability. I am inspired by the opportunity to collaborate with talented professionals from diverse backgrounds to create a better tomorrow. I am confident that my passion for [mention specific interest or industry] aligns seamlessly with BAT’s mission and values.

I am excited about the possibility of joining BAT’s esteemed team and contributing to its continued success. Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experiences align with the requirements of the role in more detail.

Warm regards,

[Your Name]


1. What are the key attributes BAT looks for in candidates for the Global Graduate in Operations Function role?

  • BAT seeks candidates with leadership potential, strong analytical skills, cultural awareness, adaptability, and a drive for success.

2. Is international mobility a requirement for this position?

  • Yes, candidates must be willing to relocate nationally and/or internationally as per business requirements.

3. How long does the Global Graduate Programme in Operations last?

  • The programme spans 18 months, offering intensive development and immersion in various operational areas.

4. Can candidates from diverse academic backgrounds apply for this role?

  • Yes, BAT welcomes applications from candidates with degrees in Engineering, Economics, Procurement, Supply Chain, Business Management, or related fields.

5. What sets BAT apart as an employer?

  • BAT is committed to innovation, diversity, sustainability, and creating a better tomorrow. We offer a dynamic work environment, global opportunities, and a culture of collaboration.

6. Are there opportunities for career advancement within BAT?

  • Yes, BAT provides ample opportunities for career growth and development, supporting employees in reaching their full potential.

7. How does BAT foster diversity and inclusion in the workplace?

  • BAT promotes diversity and inclusion through various initiatives, fostering a culture where differences are celebrated and valued.

8. What does the recruitment process for the Global Graduate Programme entail?

  • The recruitment process typically includes application screening, assessments, interviews, and final selection stages.

9. Does BAT offer mentorship opportunities for graduates?

  • Yes, BAT provides mentorship and coaching to support the development of graduates throughout the programme and beyond.

10. Is there a probationary period for successful applicants?

  • Yes, successful applicants may undergo a probationary period, during which their performance and suitability for the role are assessed.


1. Tell us about a time when you demonstrated leadership skills in a challenging situation.

  • Example Answer: During my internship at [Company Name], I led a cross-functional team to streamline [specific process]. Despite facing resistance, I motivated the team by setting clear goals and fostering open communication, ultimately achieving a [percentage] improvement in efficiency.

2. How do you prioritize tasks when faced with multiple deadlines?

  • Example Answer: I prioritize tasks based on urgency and impact on overall goals. I use techniques like the Eisenhower Matrix to categorize tasks and allocate time accordingly. Effective communication with stakeholders helps manage expectations and ensure timely delivery.

3. Describe a time when you successfully resolved a complex problem in a team setting.

  • Example Answer: In my previous role at [Company Name], our team encountered a critical issue with [specific problem]. I facilitated brainstorming sessions, encouraging diverse perspectives and creative solutions. By implementing [solution], we resolved the issue within [timeframe] and minimized disruption.

4. How do you adapt to working in multicultural environments?

  • Example Answer: Having lived and studied in [mention countries], I’ve developed strong intercultural competencies. I approach differences with curiosity and respect, actively seeking to understand diverse perspectives. Flexibility and open-mindedness enable me to thrive in multicultural settings.

5. How do you stay updated on industry trends and developments?

  • Example Answer: I stay updated through various channels, including industry publications, webinars, and networking events. Actively participating in professional associations and online forums allows me to exchange insights and stay abreast of emerging trends.

6. Can you provide an example of a successful collaboration with cross-functional teams?

  • Example Answer: At [Company Name], I collaborated with Marketing, Sales, and Operations teams to launch [product/service]. By facilitating regular meetings, clarifying objectives, and fostering synergy, we achieved [specific outcome], exceeding our targets.

7. How do you handle feedback and criticism in the workplace?

  • Example Answer: I view feedback as an opportunity for growth and improvement. I actively seek constructive feedback from peers and supervisors, and I use it to refine my skills and enhance performance. Remaining open-minded and receptive helps me continuously develop professionally.

8. Describe a time when you had to make a difficult decision with limited information.

  • Example Answer: During a project at [Company Name], I encountered a situation where critical data was unavailable. I conducted a risk assessment, consulted relevant stakeholders, and made an informed decision based on available information and intuition. The decision resulted in [positive outcome].

9. How do you handle tight deadlines and high-pressure situations?

  • Example Answer: I thrive under pressure by maintaining a calm demeanor and focusing on priorities. Prioritizing tasks, breaking them into manageable chunks, and leveraging time management techniques enable me to meet deadlines without compromising quality.

10. Can you discuss a time when you initiated process improvements in your previous role?

  • Example Answer: At [Company Name], I identified inefficiencies in [specific process] and proposed [solution]. By conducting root cause analysis and collaborating with stakeholders, we implemented [improvement], resulting in [quantifiable outcome] and enhancing overall efficiency.

We wish you the best in your application process! BAT Kenya is committed to attracting and retaining the best talents from diverse backgrounds as part of our ongoing commitment to becoming a better development partner. Remember, we are an equal opportunity employer and do not charge any application or recruitment fees, whether refundable or not.

Salary Range Estimate: Competitive, commensurate with experience and qualifications.


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