MGallery
General Cashier Vacancy | Gem Forest Hotel Nairobi – MGallery Collection | Nairobi, Kenya – 2024
Company Overview
M Gallery
Gem Forest Hotel Nairobi – MGallery Collection
Full-Time | Permanent
Job Category: Finance
Location: Nairobi, Kenya
Reference Number: REF22667W
Company Description
Welcome to MGallery Hotel Collection, where each of our boutique hotels tells a unique story through its original design. At MGallery, we create Memorable Moments for both our guests and our team members.
Gem Forest Hotel Nairobi is an exclusive addition to the MGallery Collection, strategically located on Limuru Road in Gigiri, close to Nairobi’s city center and the Village Market. Our hotel will feature:
- 105 rooms and suites
- Four distinctive restaurants including an all-day dining venue, a signature dining experience, a pool bar, and a rooftop restaurant and bar
- State-of-the-art meeting rooms and a business center
- Wellness facilities including a gym, pool, and spa
Our prime location will attract UN and NGO delegates, consultants, contractors, diplomats, leisure visitors, and the local community.
Job Overview
Position: General Cashier
Category: Luxury & Lifestyle
Location: Nairobi, Kenya
Contract: Full-Time, Permanent
Why Join Us?
At Gem Forest Hotel Nairobi, we believe in creating an enriching work environment where you can grow professionally and personally. Here’s what you can look forward to:
Compensation and Benefits
- Competitive Salary: Attractive compensation package tailored to your experience and expertise
- Bonus Opportunities: Performance-based bonuses and incentives
- Health and Wellness: Comprehensive health insurance and wellness programs
- Professional Development: Opportunities for continuous learning and career advancement
- Work-Life Balance: Generous PTO, flexible working conditions, and support for remote work where applicable
- Unique Culture: Be part of a team that values diversity, creativity, and innovation
Position Summary
As a General Cashier at Gem Forest Hotel Nairobi, you will play a crucial role in our finance team, ensuring the accurate management and reconciliation of all cash transactions. You will work closely with various departments, handle daily cash flow, and ensure compliance with local regulations.
Key Responsibilities
- Cash Handling: Collect, count, and verify all Front Office and Food & Beverage remittance envelopes against the Daily Witness Sheet
- Bank Deposits: Prepare and ensure all cash and cheques are deposited intact
- Credit Card Transactions: Compile and balance credit card sales vouchers, prepare them for banking
- Foreign Exchange: Obtain daily foreign exchange rates and update them in the PMS system
- Petty Cash Management: Disburse approved petty cash requests and prepare a Daily Summary of Disbursements
- Daily Reporting: Prepare the General Cashier’s Daily Report for review by the Income Auditor and Chief Accountant
- Compliance: Prepare cash and foreign exchange control reports as required by local law
- Support: Provide change for Front Office and Food & Beverage Agents, reimburse disbursements, and assist with training on cash handling
- Inventory: Assist in quarterly, bi-yearly, and yearly inventory of operating equipment
Qualifications
- Education: Diploma degree or higher
- Experience: Previous work experience as a cashier, preferably in the hospitality industry
- Skills: Proficiency in computer operations, familiarity with POS machines, excellent mathematical skills, and a customer satisfaction-oriented approach
Additional Requirements
- Must be eligible to live and work in Kenya
- Fluent in English
Company Culture and Values
At Gem Forest Hotel Nairobi, we foster a supportive and inclusive environment. Our team is dedicated to delivering exceptional guest experiences while promoting a culture of respect, innovation, and continuous improvement.
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SAMPLE COVER LETTER FOR A GENERAL CASHIER
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Today’s Date]
[Hiring Manager’s Name]
Gem Forest Hotel Nairobi – MGallery Collection
Limuru Road, Gigiri
Nairobi, Kenya
Dear [Hiring Manager’s Name],
I am writing to express my interest in the General Cashier position at Gem Forest Hotel Nairobi – MGallery Collection. With a strong background in cash handling and financial management, I am excited about the opportunity to contribute to your esteemed establishment.
My experience as a cashier in the hospitality industry has equipped me with the skills necessary to manage daily cash flow, ensure accurate transactions, and maintain compliance with financial regulations. I am particularly drawn to MGallery’s commitment to creating Memorable Moments for both guests and employees, and I am eager to bring my expertise to your team.
I look forward to the opportunity to discuss how my background, skills, and enthusiasm for the hospitality industry align with the goals of Gem Forest Hotel Nairobi. Thank you for considering my application.
Sincerely,
[Your Name]
How to Be a Successful Applicant for the General Cashier Role
1. Tailor Your Resume and Cover Letter
Customize your resume and cover letter to highlight your relevant experience and skills.
2. Research the Company
Understand MGallery’s values, culture, and what sets it apart from other hospitality brands.
3. Showcase Relevant Experience
Emphasize your experience in cash handling, financial reporting, and customer service.
4. Highlight Soft Skills
Demonstrate your ability to work in a team, handle stress, and maintain a positive attitude.
5. Prepare for the Interview
Practice answers to common interview questions and be ready to discuss your experience and qualifications in detail.
6. Be Professional
Dress appropriately for the interview, arrive on time, and be courteous to everyone you meet.
7. Follow Up
Send a thank-you note after the interview to express your appreciation for the opportunity.
8. Show Enthusiasm
Display a genuine interest in the role and the company throughout the application process.
9. Be Honest
Provide truthful information about your qualifications and experience.
10. Network
Connect with current or former employees of MGallery to gain insights and improve your application.
Possible General Cashier Interview Questions with Answers
1. Can you describe your experience with cash handling?
“I have over three years of experience handling cash in a high-volume environment. In my previous role, I managed daily cash flow, prepared bank deposits, and ensured accurate financial reporting.”
2. How do you ensure accuracy when processing transactions?
“I double-check all transactions against receipts and use reconciliation tools to verify totals. Attention to detail and a systematic approach are crucial in maintaining accuracy.”
3. How do you handle discrepancies in cash transactions?
“I investigate discrepancies immediately, cross-referencing with transaction records, and collaborating with colleagues to resolve issues promptly.”
4. Describe a time when you had to deal with a difficult customer.
“I had a customer who was upset about a billing error. I calmly listened to their concerns, apologized for the inconvenience, and worked with my team to correct the mistake and ensure it didn’t happen again.”
5. How do you manage stress in a fast-paced work environment?
“I prioritize tasks, stay organized, and take short breaks to maintain focus. Clear communication with my team also helps manage stress effectively.”
6. What software or systems are you familiar with for cash management?
“I am proficient with various POS systems, including [specific systems], and have experience with Excel for tracking and reporting.”
7. How do you stay updated with financial regulations and best practices?
“I regularly attend industry workshops, read relevant publications, and participate in training sessions provided by my employers.”
8. Can you give an example of a process improvement you implemented?
“I noticed that the cash reconciliation process was time-consuming, so I introduced a more efficient tracking spreadsheet that reduced errors and saved time.”
9. What motivates you to perform well in your role?
“I am driven by the satisfaction of ensuring financial accuracy and contributing to the smooth operation of the business. Providing excellent service to both internal and external customers also motivates me.”
10. Why do you want to work at MGallery?
“I am impressed by MGallery’s commitment to creating memorable experiences for guests and employees. I believe my skills and values align perfectly with your team, and I am excited about the opportunity to contribute to your success.”
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We wish you the best in your application process. Our website is committed to attracting and retaining the best employees from all races and backgrounds in our continued effort to become a better development partner. We are an equal opportunity employer and do not charge any application/recruitment fee, whether refundable or not.
Apply Now to join our dynamic team at Gem Forest Hotel Nairobi – MGallery Collection and start creating memorable moments today!
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