Property Boutique Kenya
General Admin Assistant – Nairobi, Kenya – Property Boutique
Position: General Admin Assistant
Company: Property Boutique
Location: Nairobi, Kenya
Type of Job: Full-Time
Reporting to: Office Manager
Application Deadline: November 22, 2024
Join Property Boutique as a General Admin Assistant
Are you a General Admin Assistant with a passion for real estate and excellent customer service skills? Property Boutique, a leading full-service real estate brokerage in Kenya, is looking for a dedicated professional to join our Nairobi Head Office. This is an exciting opportunity to be part of an innovative team offering progressive solutions in the real estate industry.
Why Work with Property Boutique?
At Property Boutique, we believe in fostering a dynamic and inclusive work environment where every team member can thrive. As a General Admin Assistant, you’ll have the chance to:
- Grow your career in a reputable real estate firm.
- Collaborate with experienced professionals.
- Contribute to innovative real estate solutions.
- Engage with a diverse client base.
- Be part of a company that values integrity, innovation, and excellence.
Key Responsibilities
As our General Admin Assistant, you will play a crucial role in the smooth operation of our office. Your main duties will include:
1. Customer Service Excellence
- Handle incoming calls and emails, providing excellent customer service.
- Communicate with clients, agents, and other stakeholders professionally.
2. Property Management Support
- Manage property listings and ensure accurate information is posted.
- Coordinate and schedule appointments for property viewings and meetings.
- Assist with open houses and property showings, ensuring they run smoothly.
3. Administrative Tasks
- Maintain and organize office records and files for easy retrieval.
- Prepare and distribute real estate documents and contracts accurately.
- Support agents with administrative tasks and client follow-ups.
- Manage office supplies and equipment, ensuring everything is well-stocked and functional.
4. Marketing Assistance
- Assist with marketing efforts, including social media and email campaigns.
- Monitor and update the company website and online listings regularly.
- Update and maintain the client database for marketing purposes.
- Assist with event planning and coordination for company events.
Qualifications and Skills
To be successful in this role, you should possess the following:
Educational Background
- Diploma in Business Administration or a related field.
Experience
- At least 3 years of experience in a real estate or legal firm is a must.
Technical Skills
- Proficiency in Microsoft Office Suite and real estate software.
- Knowledge of real estate processes and regulations in Kenya.
Soft Skills
- Strong organizational and multitasking skills.
- Excellent written and verbal communication skills.
- Ability to handle confidential information with discretion.
- Customer service-oriented with a positive attitude.
Company Culture and Values
At Property Boutique, our mission is to provide innovative real estate solutions that meet the evolving needs of our clients. Our core values include:
- Integrity: We uphold the highest ethical standards in all our dealings.
- Innovation: We embrace new ideas and technologies to stay ahead.
- Excellence: We strive for perfection in everything we do.
- Collaboration: We believe in teamwork and open communication.
- Customer Focus: We prioritize our clients’ needs and work diligently to exceed their expectations.
Apply Now for General Admin Assistant
Are you ready to take the next step in your career? Apply now to become our General Admin Assistant and join a team that values your contributions.
Interested candidates are requested to forward their updated CVs to recruitment@hrfleek.com stating the subject heading “GENERAL ADMIN ASSISTANT”.
- Clearly indicate your current/previous and expected remuneration (MUST).
Application Deadline: Friday, November 22, 2024
10 Expert Tips to Be a Successful Applicant for the General Admin Assistant Role
As a recruiting expert with over 30 years of experience, I offer the following detailed tips to help you craft an outstanding application and increase your chances of success.
1. Tailor Your CV to the Role
Customize your CV to highlight relevant experience in real estate or legal firms.
- Example: Emphasize roles where you managed property listings or coordinated appointments.
2. Highlight Your Customer Service Skills
Demonstrate your ability to provide excellent customer service.
- Example Answer: “In my previous role, I handled over 50 client inquiries daily, ensuring timely and satisfactory responses.”
3. Showcase Your Organizational Abilities
Provide examples of your strong organizational and multitasking skills.
- Example Answer: “I successfully managed scheduling for five agents, coordinating over 20 property viewings weekly.”
4. Emphasize Proficiency in Relevant Software
Mention your proficiency in Microsoft Office Suite and real estate software.
- Example: List specific software like MLS systems or CRM tools you’ve used.
5. Demonstrate Knowledge of Real Estate Regulations
Show your understanding of real estate processes and regulations in Kenya.
- Example Answer: “I am well-versed in the Kenyan Real Estate Act and have ensured compliance in all transactions.”
6. Provide Examples of Discretion with Confidential Information
Highlight instances where you handled confidential information with discretion.
- Example Answer: “Maintained confidentiality of client contracts and sensitive financial documents.”
7. Express a Positive, Customer-Oriented Attitude
Convey your customer service-oriented mindset and positive attitude.
- Example: Include a brief anecdote where your positive attitude resolved a client issue.
8. Prepare for the ATS System
Optimize your CV with keywords from the job description to pass the Applicant Tracking System (ATS).
- Tip: Incorporate terms like “General Admin Assistant,” “property listings,” and “client database.”
9. Follow Application Instructions Precisely
Ensure you state the subject heading “GENERAL ADMIN ASSISTANT” and indicate your remuneration expectations.
- Tip: Failure to follow these instructions may disqualify your application.
10. Research Property Boutique Thoroughly
Demonstrate your interest by understanding the company’s mission and values.
- Example Answer: “I am impressed by Property Boutique’s commitment to innovation and excellence in the Kenyan real estate market.”
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We Are an Equal Opportunity Employer
Property Boutique is committed to attracting and retaining the best employees from all backgrounds. We are an equal opportunity employer, and only shortlisted applicants will be contacted.
Apply Now and become a vital part of Property Boutique’s dynamic team!
To apply for this job email your details to recruitment@hrfleek.com
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