Field Sales Specialist – Nairobi, Kenya

Full Time
  • Full Time
  • Nairobi

DHL Global

Company Overview

DHL Global Forwarding, Freight (DGFF), a part of Deutsche Post DHL (DPDHL), is the most international company in the world, operating in over 220 countries since 1969. We connect people across the globe and make a positive impact. Join our incredible team and be a part of a company that offers standardized and specialized end-to-end solutions in air, ocean, and road freight for various industries worldwide.

Job Description

As a Field Sales Specialist, you will play a vital role in driving revenue growth, enhancing customer retention and acquisition, and increasing lead conversion within a defined geographic region, product line, or market segment. Your responsibilities will include:

Implementing Sales Strategies

  • Providing input for sales forecasting and budgeting
  • Delivering sales objectives and revenue growth
  • Securing new business and cultivating existing core business

Sales and Customer Relationship Management

  • Answering inquiries and resolving problems
  • Identifying and contacting prospective customers, building strong relationships
  • Understanding customer requirements and suggesting suitable products/services
  • Conducting sales bids, presentations, and proposals
  • Following up with prospects and closing business deals

Marketing and Customer Retention

  • Introducing products, promotions, and marketing campaigns to customers
  • Building rapport and trust with customers by understanding their business and market
  • Coordinating with internal teams for enhancing sales and customer retention

Support and Leadership

  • Providing guidance and support to less experienced team members
  • Convincing external parties to accept proposals and new concepts
  • Building strong cross-functional relationships with DPDHL managers
  • Advising direct reports, customers, and key stakeholders


  • Bachelor’s Degree in a related field
  • 6 years of relevant experience or more

What We Offer

  • Opportunities in a global company to contribute ideas and skills towards shared goals
  • Possible further career development
  • Competitive salary

Why Join DHL Global Forwarding?

DHL Global Forwarding offers an exciting and diverse work environment where you can make a real impact. Join us to be a part of an international team that drives global connectivity and makes a difference in people’s lives.

EXPERT Tips To Be A Successful Applicant

  1. Highlight Relevant Experience: Showcase your previous experience in sales, customer relationship management, and business development in your resume and cover letter.
  2. Demonstrate Communication Skills: Emphasize your ability to communicate effectively and build strong relationships with customers and stakeholders.
  3. Showcase Problem-Solving Abilities: Provide examples of how you have overcome challenges and convinced skeptical parties in your previous roles.
  4. Research DHL Global Forwarding: Familiarize yourself with the company’s values, mission, and services to demonstrate your genuine interest during interviews.
  5. Tailor Your Application: Customize your application to align with the specific requirements of the Field Sales Specialist role in Nairobi, Kenya.
  6. Quantify Achievements: Use quantifiable metrics and achievements to demonstrate the impact of your contributions in previous positions.
  7. Demonstrate Leadership Skills: If you have leadership experience, highlight your ability to provide guidance and support to team members.
  8. Express Willingness to Learn: Show enthusiasm for further career development and growth within the company.
  9. Stay Positive and Persistent: The application process may take time, so stay positive and persistent in your pursuit of this exciting opportunity.
  10. Follow Application Instructions: Pay close attention to any specific application instructions provided by the employer to ensure your application is complete and well-presented.

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