Field Officer Position at MEDS: Fueling Health Solutions in Nairobi, Kenya

Join MEDS as a Field Officer in Nairobi, Kenya, and spearhead impactful health solutions. Elevate your career by contributing to the mission of providing reliable and affordable health products and technologies. Apply today and embark on a journey with a dynamic faith-based organization committed to quality assurance and health systems strengthening.

Introduction:

Embark on a transformative career with MEDS, a faith-based health solutions provider founded in 1986. As a Field Officer, you’ll be instrumental in driving business growth through strategic sales and client support services.

Job Level: Intermediate

Responsibilities:

1. Product Marketing Maestro

Leverage your marketing prowess to position MEDS products effectively in the market.

2. Customer-Centric Education

Educate and engage members to enhance customer experience and satisfaction.

3. Efficient Field Resource Management

Master the art of scheduling field activities for optimal resource utilization, ensuring the achievement of monthly and annual sales targets.

4. Relationship Building Expert

Visit clients, build lasting relationships, and identify their needs to tailor MEDS solutions accordingly.

5. Customer Satisfaction Champion

Address customer concerns promptly to ensure high levels of satisfaction.

6. Financial Wizardry

Collect outstanding debts to improve liquidity and contribute to organizational financial health.

7. Technical Communication Pro

Effectively communicate technical specifications to relevant committees and users.

Job Requirements:

Educational Background:

• Bachelor’s Degree in Marketing or a business-related course.
• Diploma in Pharmacy, Nursing, Medical Laboratory, Clinical Medicine, or any health-related course.
• Alternatively, a Bachelor’s Degree in Health Sciences with a marketing bias.
• MBA (Advantageous).
• Registration with relevant health professional body.

Experience:

• Over five years of continuous driving experience with a clean driving license.
• At least five years of work experience in marketing, with three years specifically in marketing health products and technologies.

Skills and Competencies:

• Statistical analysis proficiency.
• Strong communication skills.
• Sales and marketing acumen.
• Problem-solving and negotiation expertise.

Behavioral Competencies:

• High integrity.
• Exceptional interpersonal relations.
• Self-driven.
• Business acumen.
• Excellent customer service.
• Social intelligence.

Additional Requirement:

• Willingness to work in any part of the country.

How to Apply:

If you possess the qualifications and attributes that match this role, please email your application and CV to hr@meds.or.ke.

Updated: December 20, 2023

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10 Expert Tips to Be a Successful Applicant

1. Tailor Your Application

Craft a customized application highlighting how your skills align with MEDS’ mission and the Field Officer role. Be specific about your contributions in previous positions.

2. Showcase Marketing Mastery

Emphasize your marketing achievements, especially in the health sector. Provide metrics to demonstrate your impact on product awareness and sales growth.

3. Highlight Customer Engagement

Detail instances where your customer-centric approach improved satisfaction. Share feedback or testimonials that reflect your commitment to exceptional service.

4. Demonstrate Financial Acumen

Discuss experiences where you effectively managed financial aspects, showcasing your ability to contribute to organizational liquidity.

5. Emphasize Technical Communication

Highlight instances where you successfully conveyed technical information to diverse audiences. This is crucial for ensuring effective collaboration.

6. Drive for Results

Illustrate your commitment to achieving and surpassing sales targets. Quantify your achievements to showcase your tangible contributions.

7. Prioritize Problem-Solving

Share examples of your problem-solving skills, especially in challenging situations. Showcase your ability to navigate obstacles and find innovative solutions.

8. Showcase Social Intelligence

Emphasize your ability to connect with people from diverse backgrounds. Provide anecdotes that highlight your social intelligence and its positive impact.

9. Display Adaptability

Discuss experiences where you demonstrated adaptability, especially in dynamic work environments. Showcase your willingness to work anywhere in the country.

10. Craft a Compelling Cover Letter

Compose a one-page cover letter expressing your passion for the role, alignment with MEDS’ values, and a concise overview of your qualifications.

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Frequently Asked Questions

1. What is the application deadline?

The application deadline is not specified. We recommend applying at your earliest convenience.

2. Can I apply if I don’t have an MBA?

Yes, an MBA is advantageous but not mandatory. Your Bachelor’s degree and relevant experience are key considerations.

3. Is remote work an option?

The position requires willingness to work in any part of the country; remote work options are not available.

4. How will I know if my application is received?

Acknowledgment emails will be sent to all applicants upon successful submission.

5. Are travel expenses covered for field activities?

Yes, travel expenses for official field activities are covered by MEDS.

6. What health professional bodies are considered relevant for registration?

Registration with bodies related to your specific health-related qualification is required.

7. Can I apply if I have less than five years of driving experience?

A minimum of five years of continuous driving experience with a clean driving license is a non-negotiable requirement.

8. Are there opportunities for career growth?

MEDS is committed to staff development; opportunities for career growth are available based on performance and organizational needs.

9. What is the selection process timeline?

The selection process timeline will be communicated to shortlisted candidates.

10. How can I follow up on my application status?

We kindly request no follow-ups. Shortlisted candidates will be contacted for further assessments.

Crafted by MEDS HR Team

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Sample Cover Letter:

[Your Name]

[Your Address]

[City, Country, ZIP Code]

[Email Address]

[Phone Number]

[Today’s Date]

MEDS Human Resources

[Organization’s Address]

[City, Country, ZIP Code]

Dear Hiring Team,

I am writing to express my sincere interest in the Field Officer position at MEDS, as advertised. With a Bachelor’s Degree in Marketing, coupled with five years of experience in marketing health products and technologies, I am confident in my ability to contribute effectively to your team.

My passion for delivering exceptional customer service, strategic field activities planning, and commitment to MEDS’ mission align seamlessly with the responsibilities outlined for the Field Officer role. During my previous roles, I successfully increased product awareness, achieved and surpassed sales targets, and effectively managed customer relationships.

I am particularly drawn to MEDS’ commitment to quality assurance and health systems strengthening, and I am eager to bring my skills in statistical analysis, communication, and problem-solving to support the organization’s objectives.

Enclosed is my resume, which provides further details about my professional background. I look forward to the opportunity to discuss how my skills and experiences align with the goals of MEDS.

Thank you for considering my application. I am excited about the possibility of contributing to the success of MEDS.

Sincerely,

[Your Full Name]