Job Title: Driver 2 (Administration Assistant 2) – General Services

Closing Date: Thursday, 18 Jan 2024 at 5.00 p.m.

Job Level: Entry Level

Job Category: Transportation/Logistics

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Job Purpose

As a Driver 2 (Administration Assistant 2) at the Central Bank of Kenya, you will be an integral part of our team, reporting directly to the Transport Manager. Your primary responsibility will be to ensure the safe and timely transportation of staff and CBK visitors. This entry-level position offers a unique opportunity to contribute to the smooth functioning of our operations.

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Key Duties and Responsibilities

1. Safe Transportation: Drive the Bank’s passengers and any other authorized passengers to approved destinations in a safe and timely manner.
2. Work Schedule Execution: Execute daily work instructions in accordance with the work schedules in the Transport Office.
3. Compliance: Ensure compliance with the CBK transport operating procedures, traffic laws, and regulations.
4. Vehicle Maintenance: Deliver vehicles for scheduled and ad-hoc repairs and maintenance at the Bank’s appointed garages and arrange collection upon completion of the job.
5. Incident Reporting: Promptly report accidents and incidents to the immediate supervisor.
6. Vehicle Inspection: Conduct daily vehicle inspections and promptly report any malfunctions or defects that need attention to the immediate supervisor.
7. Punctuality and Cleanliness: Be punctual in reporting to work and maintain the general cleanliness of assigned vehicles.
8. Record Keeping: Ability to maintain and care for vehicle work ticket(s) for assigned vehicle(s).
9. Client Relations: Maintain good working relationships with internal and external clients.
10. Security and Safety: Ensure the security and safety of the vehicle, passengers, and/or goods therein.

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Qualifications

1. Education: Kenya Certificate of Secondary Education (KCSE) with a mean grade of C- (minus) and above.
2. License: Valid driving license for vehicle categories B, C1, & D2. Possession of a license to operate other vehicle categories D3 and G will be a significant advantage.
3. First Aid Certification: A First Aid Certificate from a recognized institution will be an added advantage.

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Work Experience

• At least three (3) years of driving experience.
• Experience in Defensive Driving.

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Competencies

1. Planning and Organizing: Good planning and organizing skills.
2. Time Management: Excellent time management skills.
3. Decision Making: Good decision-making skills.
4. Regulatory Knowledge: Knowledge of road transport rules and regulations.
5. Communication Skills: Good communication (both oral and written) skills.
6. Interpersonal Skills: Good interpersonal skills.
7. Risk Awareness: Risk awareness mindset and focus.

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Candidates are requested to note that:

• Incomplete applications will not be considered.
• Only shortlisted candidates will be contacted.

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Expert Tips To Be A Successful Applicant for Driver 2 (Administration Assistant 2) Role

1. Showcase Defensive Driving Skills: Highlight specific instances where your defensive driving skills have contributed to safe transportation.
2. Detail Punctuality and Reliability: Emphasize your punctuality record and reliability in adhering to work schedules.
3. Provide Examples of Client Relations: Demonstrate instances where you maintained positive relationships with both internal and external clients.
4. Illustrate Compliance with Regulations: Share experiences that showcase your knowledge and adherence to road transport rules and regulations.
5. Highlight Emergency Response: If applicable, narrate instances where your quick response to accidents or incidents showcased your first aid skills.
6. Detail Vehicle Maintenance Record: Provide examples of how you have ensured the proper maintenance and care of vehicles in your charge.
7. Showcase Organizational Skills: Discuss how your planning and organizing skills have contributed to efficient work execution.
8. Provide Evidence of Good Communication: Share examples of effective communication, both oral and written, in a professional context.
9. Demonstrate Risk Awareness: Illustrate instances where your awareness of potential risks led to proactive measures and averted potential issues.
10. Express Commitment to Safety: Convey your commitment to ensuring the security and safety of passengers and goods during transportation.

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SAMPLE COVER LETTER Driver 2 (Administration Assistant 2)

Dear Hiring Manager,

I am writing to express my interest in the Driver 2 (Administration Assistant 2) position at the Central Bank of Kenya, as advertised. With a solid three-year driving experience, a valid license for multiple vehicle categories, and a commitment to safety and compliance, I believe I am well-suited for this role. My defensive driving skills, punctuality, and strong client relations align seamlessly with the competencies sought for this position.

In my previous role, I successfully delivered passengers to approved destinations, adhered to strict work schedules, and ensured compliance with all relevant transport procedures and regulations. Moreover, my proactive approach to vehicle maintenance and quick response to incidents underscore my commitment to safety and reliability.

I hold a Kenya Certificate of Secondary Education (KCSE) with a mean grade of C- and possess a First Aid Certificate from a recognized institution, further enhancing my qualifications for this role.

I am enthusiastic about the opportunity to contribute to the Central Bank of Kenya’s mission and vision. Thank you for considering my application. I look forward to the possibility of discussing how my skills and experience align with the needs of your esteemed organization.

Yours sincerely,

[Your Full Name]

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Frequently Asked Questions

1. What are the primary responsibilities of a Driver 2 at CBK?

As a Driver 2, your primary responsibilities include safe transportation of staff and visitors, adherence to work schedules, compliance with transport operating procedures and traffic laws, and prompt reporting of incidents.

2. What qualifications are required for this role?

The required qualifications include a KCSE mean grade of C- and above, a valid driving license for vehicle categories B, C1, & D2, and at least three years of driving experience with a focus on Defensive Driving. Possession of additional licenses and a First Aid Certificate is advantageous.

3. How can I demonstrate good interpersonal skills in my application?

Highlight instances where you’ve maintained positive relationships with colleagues, clients, or other stakeholders. Share specific examples that showcase your ability to communicate effectively and collaborate with others.

4. What is the significance of a First Aid Certificate in this role?

A First Aid Certificate is an added advantage as it demonstrates your ability to respond effectively to emergencies. Providing examples of how you’ve used first aid skills in previous roles can strengthen your application.

5. How can I showcase my risk awareness mindset?

Discuss situations where your awareness of potential risks led to proactive measures, preventing accidents or incidents. Emphasize your ability to prioritize safety and take preventive actions.

6. What should I include in my application to stand out?

To stand out, focus on showcasing your relevant experience, aligning it with the listed competencies. Provide specific examples of your achievements in previous roles, especially in areas like safe transportation, compliance, and client relations.

7. Can I apply if I have less than three years of driving experience?

The job description specifies a minimum of three years of driving experience, which is a mandatory requirement. Ensure that your application clearly demonstrates meeting this criterion to be considered.

8. How does CBK prioritize safety and security in its transport operations?

The job description emphasizes the importance of ensuring the security and safety of the vehicle, passengers, and/or goods. Discussing your commitment to these aspects in your application can align with CBK’s priorities.

9. Are there opportunities for career advancement in this role?

While the current position is an entry level, CBK is committed to attracting and retaining the best employees. Opportunities for career advancement may be available based on performance, skills development, and organizational needs.

10. What should I expect in the interview process?

The interview process may include discussions about your driving experience, adherence to safety protocols, problem-solving scenarios, and questions related to the competencies listed in the job description. Be prepared to provide specific examples from your past experiences.

Possible Driver 2 (Administration Assistant 2) Interview Questions With Answers:

1. Q: How do you ensure the safety of passengers and goods during transportation?
   • A: I prioritize adherence to traffic laws, conduct regular vehicle inspections, and promptly report any issues to ensure the safety of passengers and goods.
2. Q: Can you provide an example of a challenging situation you faced while driving and how you handled it?
   • A: In a heavy traffic situation, I remained calm, assessed alternative routes using GPS, and communicated the delay to passengers, ensuring transparency and managing expectations.
3. Q: How do you stay updated on road transport rules and regulations?
   • A: I regularly participate in refresher courses and stay informed about any changes in road transport rules and regulations through reputable sources.
4. Q: Describe a time when you had to deal with a vehicle malfunction during a trip.
   • A: I immediately pulled over, assessed the situation, and contacted the transport office for guidance. I ensured passenger safety and arranged for prompt vehicle repair.
5. Q: How do you handle unexpected changes in work schedules or routes?
   • A: I adapt quickly to changes, communicate proactively with the transport office and passengers, and ensure the new schedule is followed efficiently.
6. Q: What strategies do you employ to maintain cleanliness and general upkeep of assigned vehicles?
   • A: Regular cleaning schedules, organizing routine maintenance checks, and promoting a culture of cleanliness among passengers contribute to the upkeep of assigned vehicles.
7. Q: How do you handle challenging weather conditions while driving?
   • A: I prioritize safety, adjust driving speed according to weather conditions, and, if necessary, communicate any delays or adjustments to passengers.
8. Q: How do you handle stressful situations, such as heavy traffic or time constraints?
   • A: I remain calm, prioritize safety, and employ effective time management strategies to navigate through stressful situations while ensuring passenger comfort.
9. Q: Can you provide an example of a successful relationship you’ve built with an internal or external client in a previous role?
   • A: In my previous role, I fostered a positive working relationship with a key client by consistently providing reliable and efficient transportation services, earning their trust and satisfaction.
10. Q: How do you stay organized and manage your time effectively in a fast-paced work environment?
    • A: I prioritize tasks, plan my routes efficiently, and utilize technology for time management, ensuring that I adhere to work schedules and deliver timely transportation services.

Best of luck with your application! We look forward to welcoming the best candidates to join our team at the Central Bank of Kenya. Remember, our commitment is to attract and retain the best employees from all races and backgrounds as we strive to become a better development partner.