Director – Program Quality, Resourcing, and Impact

Full Time


Director – Program Quality, Resourcing, and Impact

Organization: CARE USA

Closing Date: 26 June 2024

Location: This role is open to Nationals in any of our ECA

countries: Kenya, Uganda, Somalia, Sudan, South Sudan, Rwanda, Burundi, Ethiopia, DRC, and will be on a national contract


Are you passionate about driving change and making a significant impact in the East and Central Africa (ECA) region? Do you have a strong background in program management and innovation? CARE USA is seeking a dynamic and experienced Director of Program Quality, Resourcing, and Impact to lead our efforts in enhancing program quality across multiple country offices. This role offers a unique opportunity to shape and influence CARE’s mission, ensuring we deliver measurable impact and innovate to meet the challenges of our time.

Why Join CARE USA?

Competitive Compensation and Benefits:

  • Salary Range: Competitive and commensurate with experience
  • Benefits: Health insurance, paid time off, retirement plans, tuition reimbursement
  • Remote Work: Flexible work arrangements, including remote work options

Growth Opportunities:

  • Professional Development: Access to training and development programs
  • Career Advancement: Opportunities for promotion and leadership roles within the organization

Company Culture:

  • Inclusivity and Diversity: Committed to fostering an inclusive environment
  • Work-Life Balance: Supportive policies to maintain a healthy work-life balance
  • Mission-Driven: Join a team dedicated to fighting poverty and injustice globally


CARE is a global leader within a worldwide movement dedicated to saving lives and ending poverty. We work in over 100 countries, reaching more than 90 million people through nearly 1,000 projects. Our mission is to save lives, defeat poverty, and achieve social justice. In the ECA region, we are committed to empowering communities and ensuring sustainable development.

Role Overview

The Director of Program Quality, Resourcing, and Impact is a pivotal role within the Regional Management Unit, contributing to the development of a coherent approach and setting priorities to advance CARE’s vision and mission in the ECA region. The incumbent will oversee program quality across country offices (COs), support the development and implementation of country strategies, drive fundraising efforts, and ensure effective monitoring, evaluation, accountability, and learning (MEAL) processes.

Key Responsibilities

1. Organizational Programmatic Strategy and Priorities:

  • Support the development and ongoing monitoring of Long Range Strategic Plans.
  • Ensure alignment and coherence with CARE USA, CARE International (CI), regional, and national priorities.

2. Impact Measurement and Program Performance:

  • Assist COs in reviewing their programs to ensure they align with CARE policies and standards.
  • Emphasize multiplying impact and innovation and ensure proper measurement, evaluation, and reporting of impact.

3. Technical Assistance and Knowledge Sharing – Learning:

  • Act as a conduit between country teams, CARE USA, CI, and external centers of excellence.
  • Maintain close contact with program staff in CI and headquarters.
  • Assist COs in accessing technical assistance from those staff.

4. Staff Management, Networking, and Liaison:

  • Ensure the proper implementation of CARE’s performance management system for direct reports.
  • Actively contribute to strengthening the linkages between program and program support.


  • Education: Master’s degree or equivalent experience in a related discipline.
  • Experience:
    • 7-10 years in strategic and operational management, including innovation and leading program strategy, design, and implementation.
    • Extensive experience at the leadership level.
    • Skilled in coordinating networks and building synergies across teams.
    • Demonstrated success in fundraising and donor relations.
  • Skills:
    • Advanced communication, facilitation, and consensus-building skills.
    • Strong experience in change management, including strategic and business planning.
    • Leadership in organizational transformation.

How to Apply

Interested candidates should apply through the following link: CARE USA Job Application

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Equal Opportunity Employer

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Our website is committed to attracting and retaining the best employees from all races and backgrounds in our continued effort to become a better development partner. Please note that we do not charge any application or recruitment fees, whether refundable or not.


We wish you the best of luck in your application. For more information about CARE USA and our commitment to diversity and inclusion, visit our website.

To apply for this job please visit

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