Depot Sales Manager

About the Job

The Depot Sales Manager role at MGAS is a full-time position responsible for supporting the organization’s strategic growth within the assigned territory. The manager will oversee all aspects of depot management, including people, assets, systems, warehouse, health, safety, environment, sales, and costs. The position will also play a vital role in the Route to Market (RTM) strategy in collaboration with other departments. Ensuring exceptional customer service and maintaining a profitable business unit through optimization initiatives in compliance with legal requirements are key responsibilities.

Duties & Responsibilities

1. Quality Customer Growth: Ensure the depot achieves an average consumption of > 4kg per month through effective customer engagement and relationship management.
2. Timely & Accurate Customer Service: Oversee cylinder and battery changes, ensuring prompt and accurate service to customers.
3. Product Control & Measurements: Act as a steward for product control and measurements at the depot.
4. Inspection & Maintenance: Periodically inspect depot equipment and facilities, coordinating maintenance activities.
5. Compliance & Housekeeping: Ensure compliance with ISO 9001:2015 requirements and maintain general housekeeping standards at the depot.
6. Budget Management: Develop and manage filling depot budgets, keeping operating expenses within approved limits and proposing yearly CAPEX and OPEX budgets.
7. Product Loss Control: Monitor and control product losses during receipt, storage, and issuing processes.
8. Policy Adherence: Implement and enforce company policies, procedures, systems, and statutory requirements at the depot, including licensing and labor regulations.
9. Terminal Security: Regularly monitor depot terminal security and take preventive action when necessary.
10. Efficient Depot Operations: Ensure smooth and efficient depot activities, including the safe receipt, storage, and handling of products and equipment.
11. Approval Authority: Approve all relevant documents as per the delegation of authority guide.
12. Emergency Preparedness: Coordinate emergency response and preparedness efforts, acting as the Incident Commander during emergencies at the depot.
13. Fire Drills: Organize routine fire drills in collaboration with the HSSE Manager.
14. Spare Parts Management: Approve all spare parts and equipment leaving the depot.
15. Stock Management: Review daily and monthly stock reports, promptly analyzing any losses beyond approved limits and providing explanations to management.
16. Team Management: Manage, coach, and mentor the team to ensure high levels of motivation and performance.
17. Coordination with Stakeholders: Coordinate stock availability with other stakeholders, such as Logistics, Central Warehouse, and Procurement.
18. Disciplinary Actions: Take part in disciplinary actions against policy violators and offenders.
19. Profit & Loss Oversight: Oversee the profit and loss of the depot, making decisions to create value.

Personal Attributes

• Excellent administrative, analytical, and organizational skills with attention to detail.
• Ability to prioritize and work with minimum supervision, demonstrating discretion and integrity.
• Strong judgment and tact in handling sensitive and confidential situations.
• Superb telephone etiquette and excellent oral and written communication skills in English.
• Proactive attitude with a high degree of initiative, independence, reliability, and adaptability.
• Systems thinking and process-oriented approach to optimize performance.
• Excellent interpersonal skills and ability to work effectively in a multicultural environment.
• Proficiency in MS Office products (MS Access, MS Word, MS Excel, MS PowerPoint).
• Financial reporting understanding, accounting qualification or exposure is an advantage.
• Openness to change and ability to remain calm, in control, and good-humored under pressure.
• Commitment to excellence, integrity, professionalism, and business ethics.
• Demonstrated experience in inventory management, budgeting, and cost control.

Academic Qualifications

• Bachelor’s degree in Business Administration, Commerce, or Social Sciences.

Skill Qualifications

• Proficiency in monitoring transactions and reporting.

Attachments

• Resume (mandatory)
• Academic Certificates (mandatory)
• Copy of National ID Card / Passport (mandatory)

Expert Tips To Be A Successful Applicant

Applicants for the Depot Sales Manager role should focus on showcasing their relevant experience in depot management, budgeting, and team leadership. Emphasize your ability to deliver exceptional customer service and optimize depot operations while complying with regulations. Highlight your skills in financial reporting, inventory management, and proficiency in MS Office. Demonstrating adaptability, integrity, and cultural sensitivity will also be valuable. Ensure your resume is well-structured, and include all the required attachments for a complete application. Good luck!