Full Time
Nairobi
Posted 7 months ago

M-Gas Kenya

Depot Sales Manager – M-Gas Kenya

Summary: M-Gas Kenya is seeking a dynamic and experienced Depot Sales Manager to join our team. This full-time position requires a minimum of 5 years of relevant experience and will be based at our Head Office. As the Depot Sales Manager, you will play a crucial role in driving customer growth within the assigned territory through effective depot management. This includes overseeing people, assets, systems, warehouse operations, health, safety, and environmental (HSE) compliance. You will also collaborate closely with other departments to execute our Route to Market (RTM) strategy. If you are a results-oriented professional with a passion for customer service and operational excellence, we encourage you to apply.

Key Responsibilities:

1. Customer Growth:

Ensure quality customer growth in the depot, maintaining an average consumption of > 4kg per month.
Provide timely and accurate customer service related to cylinder and battery changes.

2. Product Control & Measurements:

Manage product control and measurements to maintain accuracy and accountability.

3. Depot Maintenance:

Conduct periodic inspections of depot equipment and facilities, coordinating maintenance as needed.
Ensure compliance with ISO 9001:2015 requirements and maintain general depot housekeeping standards.

4. Budget Management:

Develop and manage depot budgets, ensuring operating expenses are within approved limits.
Propose yearly CAPEX and OPEX budgets to maximize value across all areas of expense.

5. Compliance:

Implement and enforce compliance with company policies, procedures, and statutory requirements.
Monitor and ensure adherence to licensing and labor regulations at the depot.

6. Security and Emergency Preparedness:

Regularly monitor depot terminal security and take preventive action as necessary.
Coordinate emergency response and preparedness efforts, serving as Incident Commander during emergencies.

7. Operations Management:

Oversee all depot activities, including product receipt, storage, handling, and dispatch.
Ensure efficient and smooth operations to facilitate quick turnaround of trucks.

8. Team Management:

Manage, coach, and mentor depot staff to ensure high levels of motivation and performance.

9. Stakeholder Coordination:

Coordinate with logistics, central warehouse, procurement, and other stakeholders to manage stock availability.

10. Financial Reporting:

Review daily and monthly stock reports, conducting loss analysis and providing explanations for variations.

Personal Attributes:

Excellent administrative, analytical, and organizational skills with attention to detail.
Ability to prioritize tasks and work with minimal supervision, demonstrating discretion and integrity.
Strong communication skills, both verbal and written, with proficiency in English.
Proactive attitude with the ability to anticipate and resolve problems independently.
Proficiency in MS Office products and financial reporting understanding preferred.
Cultural sensitivity and adaptability, with a commitment to excellence and business ethics.

Academic Qualifications:

Bachelor’s degree in Business Administration, Commerce, or Social Sciences.

Skill Qualifications:

Proficiency in monitoring transactions, financial reporting, and inventory management.

Attachments Required:

Resume
Academic Certificates
Copy of National ID Card/Passport

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Expert Tips To Be A Successful Applicant for Depot Sales Manager:

Understand the Industry: Familiarize yourself with the gas industry, market trends, and competitors to demonstrate industry knowledge during the interview.
Highlight Leadership Skills: Showcase your ability to lead and motivate teams, emphasizing past experiences where you successfully managed people and resources.
Quantify Achievements: Provide specific examples of how you contributed to customer growth, cost optimization, or process improvement in previous roles.
Emphasize Compliance: Stress your understanding of regulatory requirements and your track record of ensuring compliance in operational environments.
Showcase Communication Skills: Demonstrate your strong communication skills through clear and concise responses in both written applications and verbal interviews.
Demonstrate Problem-Solving Abilities: Share examples of challenging situations you encountered and how you effectively resolved them, showcasing your problem-solving skills.
Research the Company: Learn about M-Gas Kenya’s mission, values, and recent achievements to tailor your application and show genuine interest in the company.
Prepare for Behavioral Questions: Anticipate behavioral interview questions and prepare structured responses using the STAR (Situation, Task, Action, Result) method.
Express Adaptability: Highlight instances where you successfully adapted to changes in processes, technologies, or team dynamics, demonstrating your flexibility.
Follow Up: Send a thank-you email after interviews, reiterating your interest in the position and expressing gratitude for the opportunity to discuss your qualifications further.

SAMPLE COVER LETTER FOR A DEPOT SALES MANAGER POSITION

[Your Name]
[Your Address]
[City, State, Zip Code]
[Your Email Address]
[Your Phone Number]
[Date]

[Hiring Manager’s Name]
M-Gas Kenya
[Company Address]
[City, State, Zip Code]

Dear [Hiring Manager’s Name],

I am writing to express my interest in the Depot Sales Manager position at M-Gas Kenya, as advertised. With over [X years] of experience in [relevant field], I am confident in my ability to contribute effectively to your team and drive growth within the assigned territory.

In my previous roles, I have demonstrated a strong track record of [mention specific achievements or skills relevant to the position]. I am particularly drawn to this opportunity at M-Gas Kenya because of the company’s commitment to [mention any specific values or initiatives of the company].

Attached is my resume, which provides further details about my qualifications and experiences. I am excited about the possibility of joining your team and contributing to the continued success of M-Gas Kenya. Thank you for considering my application.

Sincerely,
[Your Name]

Frequently Asked Questions:

Q1: What experience do I need for the Depot Sales Manager role?
A1: We require a minimum of 5 years of relevant experience in sales and depot management, preferably in the gas industry.

Q2: What qualifications are necessary for this position?
A2: A bachelor’s degree in Business Administration, Commerce, or Social Sciences is required for the Depot Sales Manager role.

Q3: Is this position based at the Head Office?
A3: Yes, the Depot Sales Manager position is based at our Head Office.

Q4: Are there opportunities for career advancement within the company?
A4: Yes, we offer opportunities for career growth and development based on performance and merit.

Q5: What are the working hours for this position?
A5: The Depot Sales Manager position is full-time, and working hours may vary based on operational needs.

Q6: How should I prepare for the interview process?
A6: Prepare by researching the company, understanding the role requirements, and practicing common interview questions.

Q7: Does M-Gas Kenya offer any employee benefits?
A7: Yes, we offer competitive benefits packages, including health insurance and retirement plans.

Q8: Is relocation assistance available for this position?
A8: Relocation assistance may be provided based on individual circumstances and company policies.

Q9: What qualities are you looking for in an ideal candidate?

A9: We seek candidates who are highly motivated, adaptable, and possess strong leadership and communication skills.

Q10: How can I demonstrate my suitability for the role during the application process?
A10: You can demonstrate your suitability by highlighting relevant experience, showcasing your achievements, and aligning your skills with the job requirements in your application materials.

Possible Depot Sales Manager Interview Questions With Answers:

1. Can you tell us about your experience in depot management and sales operations?

Answer: Certainly. In my previous role at [Previous Company], I was responsible for overseeing depot operations, including inventory management, logistics, and customer service. I implemented strategies to optimize depot efficiency and drive sales growth, resulting in a [mention specific achievement or improvement].

2. How do you ensure compliance with regulatory requirements in depot operations?

Answer: I have a thorough understanding of relevant regulations and ensure strict adherence to them by implementing robust processes and conducting regular audits. For example, at my previous company, I developed a comprehensive compliance checklist and trained depot staff to ensure full compliance with all regulations.

3. Can you provide an example of a challenging situation you encountered in depot management and how you resolved it?

Answer: One challenge I faced was [describe the situation]. To address this, I [explain the actions you took] which resulted in [mention the positive outcome, such as increased efficiency or cost savings].

4. How do you prioritize tasks and manage competing priorities in a fast-paced depot environment?

Answer: I prioritize tasks based on their urgency and impact on depot operations. I utilize tools such as task lists and scheduling software to stay organized and ensure that critical tasks are addressed promptly while also allocating time for long-term projects and strategic initiatives.

5. How do you motivate and manage a team to achieve sales targets and operational objectives?

Answer: I believe in fostering a positive work environment and empowering team members to take ownership of their responsibilities. I set clear goals and provide regular feedback and support to help them succeed. Additionally, I recognize and reward their achievements to maintain high levels of motivation and morale.

6. How do you handle customer complaints and ensure high levels of customer satisfaction?

Answer: I believe in proactive communication and addressing customer concerns promptly and effectively. I listen to their feedback attentively, apologize for any inconvenience, and take appropriate steps to resolve the issue to their satisfaction. By demonstrating empathy and a commitment to service excellence, I strive to build lasting relationships with customers.

7. Can you discuss your experience with budget management and cost control in depot operations?

Answer: In my previous role, I was responsible for developing and managing depot budgets, ensuring that expenses were kept within approved limits while maximizing value in all areas. I implemented cost-saving initiatives such as [mention specific initiatives] which resulted in significant savings without compromising operational efficiency.

8. How do you stay updated on industry trends and best practices in depot management?

Answer: I actively participate in industry conferences, seminars, and networking events to stay informed about the latest trends and best practices. I also subscribe to industry publications and online forums, and I encourage my team to share insights and ideas to foster continuous learning and improvement.

9. Can you describe a time when you had to lead your team through a period of change or transition?

Answer: During [mention the specific change or transition], I communicated openly with my team, explaining the reasons for the change and addressing any concerns or uncertainties they had. I provided guidance and support throughout the transition, emphasizing the benefits and opportunities it presented. By fostering a culture of adaptability and resilience, we successfully navigated the change together.

10. How do you handle high-pressure situations or emergencies in depot operations?

Answer: I remain calm and focused under pressure, prioritizing safety and problem-solving to mitigate risks and ensure continuity of operations. I have experience developing and implementing emergency response plans, conducting regular drills, and training depot staff to respond effectively to various scenarios. Additionally, I collaborate closely with relevant stakeholders and authorities to coordinate emergency response efforts and minimize disruptions.

We wish you the best in your application process and remind you that M-Gas Kenya is committed to attracting and retaining the best employees from all backgrounds. As an equal opportunity employer, we do not charge any application or recruitment fees, whether refundable or not.

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To apply for this job please visit careers.mgas.ke.