Corporate Sales Executive – Mombasa – (2300004J)

Job Purpose

Drive the Growth of FA/IFA Business to Meet Set Annual Premium Targets

Key Responsibilities

1. Acquire New GI Business: Secure new General Insurance (GI) business through intermediaries.
2. Retain Existing GI Business: Retain existing GI business as per set objectives.
3. Maintain Excellent Customer Service: Provide excellent customer service to intermediaries and clients.
4. Resolve Customer Complaints: Address and resolve customer complaints efficiently.
5. Follow Up on Renewals: Ensure timely follow-up on renewals for general insurance business.
6. Underwriting and Risk Management: Undertake initial underwriting according to set guidelines for sound risk acceptance.
7. Respond to Enquiries: Respond to customer and client enquiries promptly.
8. Premium Collections: Follow up on premium collections for GI clients.
9. Coordination with Underwriting Department: Forward proposal forms to the underwriting department.
10. Commission and Claims Issues: Follow up on commissions and claims issues with intermediaries.
11. Recruitment of Intermediaries: Recruit intermediaries as per set objectives.
12. Conversion of FA’s and IFA’s: Convert Financial Advisors (FAs) and Individual Financial Advisors (IFAs) to place general insurance and Individual Medical (Milele) business.
13. Continuous Execution of Strategies: Continuously execute initiatives and strategies in the market to meet objectives.
14. Training and Partnerships: Train intermediaries on general insurance products and establish strategic partnerships for business support.
15. Market Intelligence: Share market intelligence with the supervisor.
16. Collaboration with Other Lines of Business: Work closely with underwriters, branch managers, and other lines of business to achieve objectives.
17. Reporting: Prepare weekly and daily reports as required.

Delegated Authority

As per the approved delegated authority matrix.

Knowledge, Experience, and Qualifications Required

1. Bachelor’s degree in a business-related field.
2. Professional qualification in Insurance (DIP ACII, DIP IIK, ACII, IIK).
3. 2-4 years of relevant experience in the insurance industry.

Technical/ Functional Competencies

• Knowledge of insurance regulatory requirements.
• Knowledge of insurance products.
• Sales and marketing management skills.

Emerging Leaders – Core Competencies

1. Efficient Resource Management: Plan, direct, and optimize resources to achieve output and profitability targets.
2. Effective Communication: Communicate strategic and operational goals clearly to peers and others for proper implementation.
3. Priority Adherence: Ensure department priorities are followed and communicated effectively.
4. People Management: Coach, develop, and supervise staff appropriately to ensure competent and effective resources.
5. High-Performance Culture: Promote a high-performance, proactive culture.
6. Goal-Oriented Approach: Adhere to key performance areas, deadlines, and goals for operational effectiveness.
7. Informative Reporting: Communicate resource needs, opportunities, and achievements to aid management in decision-making.
8. Setting Objectives for Subordinates: Set and monitor priorities and objectives for junior staff.
9. Understanding Organizational Impact: Comprehend and communicate objectives in relation to the larger organizational impact.
10. Knowledge Sharing: Disseminate knowledge effectively within the correct context to subordinates and management.
11. Exemplifying Company Values: Model company values while delivering results.
12. Change Management: Effectively manage and communicate change within the department for increased effectiveness.
13. Enhanced Service Delivery: Provide access to accurate and consistent information and services across all channels.
14. Client Engagement: Improve service delivery for clients and engage in continuous brand building to become trusted partners.

Job Details

• Primary Location: Kenya-Mombasa-Mombasa
• Organization: Business
• Job Type: Permanent
• Shift: Day Job
• Contract Type: Full-time
• Job Posting: 25-07-2023
• Unposting Date: 30-07-2023
• Number of Openings: 1

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EXPERT Tips To Be A Successful Applicant

1. Highlight Relevant Experience: Showcase your experience in the insurance industry and corporate sales roles.
2. Emphasize Qualifications: Clearly mention your relevant academic and professional qualifications.
3. Demonstrate Sales and Marketing Skills: Provide examples of successful sales and marketing management.
4. Address Customer Service Abilities: Share instances where you excelled in providing excellent customer service.
5. Showcase Leadership Skills: Highlight instances of efficiently managing resources and leading teams.
6. Focus on Goal-Oriented Approach: Demonstrate your ability to meet targets and objectives effectively.
7. Communicate Effective Change Management: Describe how you have managed and communicated change in previous roles.
8. Display Problem-Solving Skills: Share experiences of resolving customer complaints and handling challenges.
9. Express Interest in Continuous Learning: Show eagerness to learn and adapt to market dynamics.
10. Research the Company: Understand Britam’s business and values to align your application accordingly.
11. Tailor Your Application: Customize your application to match the specific requirements of the role.
12. Professional Communication: Ensure your communication in the application is clear, concise, and error-free.
13. Positive Attitude: Demonstrate a proactive and positive attitude towards achieving goals.