Consular Officer – Embassy of Ireland, Nairobi

Consular Officer – Embassy of Ireland, Nairobi

Job Title: Consular Officer – Embassy of Ireland, Nairobi, Kenya

Location: Nairobi, Kenya
Employer: Embassy of Ireland
Employment Type: Fixed-term Contract
Salary: KSH 2,351,182 gross per annum
Application Deadline: Wednesday, 04 September 2024

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Job Summary

The Embassy of Ireland in Nairobi is seeking a Consular Officer who will play a crucial role in promoting and protecting the values, interests, and economic well-being of Ireland and its people. As a Consular Officer, you will be an integral part of the team, providing high-quality consular services to Irish citizens and other clients in Kenya, Eritrea, Somalia, and Sudan. This role demands a resourceful, proactive, and flexible individual with a minimum of five years of professional experience in a similar environment.

The successful candidate will have a comprehensive understanding of consular services, including visa applications, passport services, and consular advice and assistance. Proficiency in ICT skills and familiarity with the Department of Foreign Affairs High-Level Goals and Objectives is essential.

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Key Responsibilities

Consular Services Delivery and Monitoring

• Visa Processing: Take receipt of and process visa applications for travel to Ireland, liaising with the Department of Foreign Affairs and the Department of Justice in Ireland as necessary.
• Passport and Registration Services: Handle applications for passports, Foreign Birth Registrations, emergency travel documents, and other consular services.
• Consular Assistance: Assist diplomatic staff in providing consular assistance to Irish citizens and their families in Kenya and other accredited countries.

Records and Database Management

• Consular Records Maintenance: Maintain quality consular records in accordance with organizational policies.
• Reporting: Compile, edit, and submit reports on consular activities as required by the Embassy and the Department of Foreign Affairs.
• Stock Management: Ensure the availability of visa stickers, passport forms, and other necessary documentation at all times.

Travel Advice and Security Developments

• Security Monitoring: Stay informed about security developments and other relevant issues in the countries of accreditation, ensuring that the Embassy’s travel advice is up to date.
• Website Management: Regularly update the Embassy’s website with current travel advice and security information.

Support Functions

• Ad Hoc Duties: Perform other duties as required by the Ambassador and other diplomatic staff, including on-call work outside regular office hours.

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Qualifications and Skills

Essential Requirements

• Educational Background: A degree in Business or Public Administration, Office Management, or Social Sciences.
• Professional Experience: A minimum of five years of experience in a customer-facing role, with previous experience in consular services provision or general office administration.
• Interpersonal Skills: Excellent interpersonal skills with the ability to work in a team and effectively deal with external organizations.
• Organizational Skills: Strong organizational skills with excellent attention to detail, and the ability to work under pressure and manage multiple tasks.
• Analytical Ability: Strong analysis and judgment skills, capable of presenting clear conclusions and recommendations.
• Language Proficiency: Fully bilingual in English and Kiswahili (language test may be included in the shortlisting process).
• ICT Proficiency: Proficient in Microsoft Office Suite (Outlook, Word, Excel).
• Integrity: Demonstrated integrity and honesty, supported by relevant references.
• Legal Right: Permanent legal right to reside and work in Kenya.
• Police Clearance: Current police clearance certificate required.

Desirable Skills and Experience

• Department of Foreign Affairs Knowledge: Understanding of the role of the Department of Foreign Affairs of Ireland and the Embassy of Ireland in Kenya.
• Diplomatic Experience: Previous experience in a diplomatic mission is desirable.
• Further Qualifications: Additional qualifications in Business Administration or a relevant field are an advantage.

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Company Culture and Benefits

Work Environment

The Embassy of Ireland in Nairobi is committed to providing a supportive and inclusive work environment that values diversity and encourages professional growth. The successful applicant will join a team dedicated to representing Ireland’s interests in Kenya and the wider region, working closely with colleagues to deliver high-quality consular services.

Employee Benefits

• Work Schedule: Monday to Friday, 40 hours per week, with standard office hours from 8 am to 4 pm.
• Annual Leave: 21 days of annual leave per annum.
• Compensation: A competitive salary of KSH 2,351,182 gross per annum paid monthly directly to a bank account.
• Pension and Medical Plans: Available to staff.
• Professional Development: Opportunities for further training and development within the organization.

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How to Apply

Application Process

Interested candidates should complete the Application Form available on our website at www.dfa.ie/Kenya. / APPLICATION FORM Completed application forms should be sent via email to VacancyNairobiEM@dfa.ie with the subject line Consular Officer Vacancy.

Application Deadline: All applications must be received before 16:30 hrs (local time) on Wednesday, 04 September 2024. Please note that only shortlisted applicants will be contacted.

Selection Process

• Shortlisting: Depending on the number of applications received, a shortlisting process based on the essential/key requirements will be undertaken.
• Interviews: Interviews will be conducted in person at the Embassy of Ireland in Nairobi in September 2024.
• Skills Test: A skills test will be included in the recruitment process.
• Second Interview: A second interview may be included.
• Panel: A panel may be established depending on the caliber of candidates.

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General Data Protection Regulation (GDPR)

All personal information received will be kept in line with GDPR guidelines. Security clearance, including police security checks, will be sought for individuals under consideration for appointment.

Equal Opportunity

The Embassy of Ireland in Kenya is committed to a policy of Equal Opportunity. We encourage applications from all qualified candidates regardless of race, gender, or background.