Cleaning Stewards at Oneway Facilities Management Limited

Full Time

Oneway Facilities Management Limited

Cleaning Steward – Join Our Team at Oneway Facilities Management Limited

Are you a dedicated Kenyan citizen seeking an opportunity to contribute to excellence in cleaning services? Look no further! Oneway Facilities Management Ltd is on the lookout for passionate individuals to join our team as Cleaning Stewards. If you embody partnership, responsiveness, and excellence, you could be the perfect fit for this role.

Job Title: Cleaning Steward

Job Level: Entry Level

Location: Nairobi, Kenya

About Us:

At Oneway Facilities Management Limited, we prioritize partnership, responsiveness, and excellence in every aspect of our operations. As a leading provider of cleaning services, we are committed to delivering top-notch solutions to our clients. Join our team and become part of a dynamic organization dedicated to maintaining cleanliness and hygiene standards across various environments.

Key Responsibilities:

  • Perform cleaning duties according to established standards and procedures.
  • Maintain cleanliness and orderliness in assigned areas.
  • Follow safety protocols and guidelines to ensure a safe working environment.
  • Collaborate with team members to achieve common goals and objectives.
  • Communicate effectively with supervisors and colleagues to address any issues or concerns promptly.


To qualify for this position, candidates must meet the following criteria:

  1. Be a Kenyan Citizen aged between 25 and 40 years.
  2. Have attained a mean grade of D- in KCSE.
  3. Physically fit to perform cleaning duties.
  4. Have no criminal record.
  5. Possess an original National ID.
  6. Hold an original KCSE Certificate.
  7. Literate with the ability to read, write, and understand oral and written instructions in English and Kiswahili.

Recruitment Details  For a Cleaning Steward:

If you meet the above requirements, we invite you to participate in our recruitment drive scheduled for 10th February 2024. The event will be held at Kenya Railways (Kenya Railways Staff Retirement Benefit Scheme Field), Workshop Road, Nairobi, next to Railways Bus Station, starting at 9 am. Please come dressed in sports attire as there will be physical assessments conducted during the recruitment process.

Note: Our recruitment process is free and fair. We do not accept any form of canvassing or solicitation of funds. We are committed to providing equal and fair opportunities to all Kenyan citizens.

Contact Information:

Location: Workshop Road, off Haile Selassie Avenue, Opposite Technical University of Kenya Campus

Telephone: 0725 537 528 / 0794 422 775


Expert Tips To Be A Successful Applicant for Cleaning Steward Position

  1. Demonstrate Physical Fitness: As a Cleaning Steward, physical stamina is essential. Highlight any relevant experiences where you’ve demonstrated physical endurance, such as previous roles involving manual labor or sports activities.
  2. Emphasize Attention to Detail: Showcase your attention to detail by mentioning specific instances where you’ve maintained high cleanliness standards, whether in previous jobs or personal endeavors.
  3. Highlight Communication Skills: Effective communication is crucial in this role. Provide examples of situations where you’ve successfully communicated with team members or supervisors to resolve issues or coordinate tasks.
  4. Showcase Reliability and Dependability: Employers value reliability. Share instances where you’ve consistently shown up on time and completed tasks efficiently, demonstrating your reliability as a team member.
  5. Express Willingness to Learn: Display a willingness to learn and adapt to new cleaning techniques or procedures. Mention any relevant training or certifications you’ve obtained, or express your eagerness to undergo training if selected.
  6. Exhibit Teamwork Skills: Collaboration is key in a cleaning team. Discuss your ability to work effectively in a team environment, referencing past experiences where you’ve contributed to team success through cooperation and mutual support.
  7. Highlight Customer Service Orientation: In cleaning services, customer satisfaction is paramount. Illustrate instances where you’ve provided excellent service to clients or customers, ensuring their needs were met with professionalism and courtesy.
  8. Detail Oriented: Attention to detail is critical in cleaning. Discuss how you meticulously approach tasks to ensure thoroughness and accuracy, leaving no area overlooked.
  9. Demonstrate Adaptability: Cleaning environments can vary, requiring adaptability. Share examples of how you’ve adapted to different cleaning challenges or environments, showcasing your flexibility and resourcefulness.
  10. Express Commitment to Hygiene and Safety: Emphasize your commitment to maintaining hygiene and safety standards in all tasks. Provide examples of how you prioritize safety protocols and adhere to hygiene guidelines to create a clean and safe environment for all.

Sample Cover Letter for a Cleaning Steward Position

Dear Hiring Manager,

I am writing to express my interest in the Cleaning Steward position at Oneway Facilities Management Limited, as advertised. With a strong commitment to cleanliness and hygiene, along with a solid background in manual labor, I am confident in my ability to contribute effectively to your team.

Throughout my career, I have demonstrated physical fitness and stamina, performing various tasks requiring endurance and strength. My attention to detail and meticulous approach ensure that cleanliness standards are consistently met and exceeded. I am adept at communicating with team members and supervisors, facilitating smooth coordination and cooperation.

Reliability is one of my core strengths, as evidenced by my track record of punctuality and consistent performance. I am eager to learn and adapt to new techniques and procedures, and I thrive in a collaborative team environment. Customer satisfaction is always my priority, and I am committed to delivering excellent service at all times.

I am excited about the opportunity to contribute to the success of Oneway Facilities Management Limited and to uphold your standards of partnership, responsiveness, and excellence. Thank you for considering my application. I look forward to the possibility of discussing how my skills and experiences align with the needs of your team.


[Your Name]

Frequently Asked Questions:

1. What are the primary responsibilities of a Cleaning Steward?

As a Cleaning Steward, your primary responsibilities include performing cleaning duties according to established standards, maintaining cleanliness in assigned areas, following safety protocols, collaborating with team members, and communicating effectively with supervisors.

2. Is prior experience required for this position?

While prior experience in cleaning or related fields is beneficial, it is not always required. We value qualities such as physical fitness, attention to detail, communication skills, and a willingness to learn and adapt.

3. What is the work environment like for Cleaning Stewards?

Cleaning Stewards may work in various environments, including office buildings, commercial facilities, residential complexes, and healthcare facilities. The work environment can vary in terms of cleanliness challenges and safety considerations.

4. How does Oneway Facilities Management ensure the safety of its employees?

At Oneway Facilities Management, we prioritize the safety and well-being of our employees. We provide training on safety protocols and guidelines, conduct regular safety inspections, and promote a culture of awareness and responsibility among our team members.

5. Are there opportunities for career advancement within the company?

We believe in fostering the growth and development of our employees. While the Cleaning Steward position is entry-level, there are opportunities for advancement within the company based on performance, skills development, and organizational needs.

6. What sets Oneway Facilities Management apart from other cleaning service providers?

Oneway Facilities Management is distinguished by our commitment to partnership, responsiveness, and excellence. We prioritize client satisfaction, employee welfare, and operational efficiency, ensuring that we deliver top-notch cleaning solutions to our clients consistently.

7. How does the recruitment process work at Oneway Facilities Management?

Our recruitment process is transparent, free, and fair. Candidates who meet the specified requirements are invited to participate in recruitment drives, where they undergo assessments to evaluate their suitability for the role. We do not accept any form of canvassing or solicitation of funds during the recruitment process.

8. What training opportunities are available for Cleaning Stewards?

We provide comprehensive training to equip Cleaning Stewards with the necessary skills and knowledge to perform their duties effectively. Training may cover topics such as cleaning techniques, safety protocols, customer service, and job-specific procedures.

9. How does Oneway Facilities Management support diversity and inclusion in the workplace?

Oneway Facilities Management is committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We embrace diversity in all its forms and strive to create equal opportunities for individuals from different backgrounds and experiences.

10. How can I prepare for the recruitment drive as a potential applicant?

To prepare for the recruitment drive, ensure that you meet the specified requirements outlined in the job description. Dress appropriately in sports attire and be prepared to demonstrate your physical fitness and suitability for the role. Familiarize yourself with the company’s values and be ready to showcase your skills and experiences during the assessment process.

Possible Cleaning Steward Interview Questions With Answers:

  1. Question: Can you describe a situation where you had to deal with a particularly challenging cleaning task? Answer: In my previous role, I encountered a situation where a client’s facility had significant sanitation issues due to neglect. I addressed the challenge by systematically tackling each area, prioritizing tasks based on urgency, and implementing thorough cleaning procedures. Through diligent effort and teamwork, we were able to restore cleanliness and hygiene to the satisfaction of the client.
  2. Question: How do you ensure that safety protocols are followed while performing cleaning duties? Answer: Safety is paramount in cleaning operations. I adhere to safety protocols by wearing appropriate personal protective equipment, using cleaning chemicals as directed, and being mindful of potential hazards. I also communicate any safety concerns to supervisors promptly and participate in regular safety training sessions to stay updated on best practices.
  3. Question: How do you handle constructive feedback from supervisors or clients? Answer: I value constructive feedback as an opportunity for growth and improvement. I actively listen to feedback, reflect on areas for development, and take proactive steps to address any shortcomings. By maintaining an open and receptive attitude, I strive to continuously enhance my performance and deliver exceptional results.
  4. Question: How do you prioritize tasks when faced with multiple cleaning assignments? Answer: When faced with multiple cleaning assignments, I prioritize tasks based on factors such as urgency, importance, and client specifications. I assess the scope of each task, allocate resources efficiently, and create a strategic plan to maximize productivity. By staying organized and focused, I ensure that all tasks are completed in a timely and thorough manner.
  5. Question: Can you discuss a time when you went above and beyond to exceed customer expectations? Answer: In one instance, a client expressed dissatisfaction with the cleanliness of their facility despite our regular cleaning efforts. I took proactive measures to address their concerns by conducting a thorough inspection, identifying areas for improvement, and implementing additional cleaning procedures. The client was impressed by our dedication to customer satisfaction, leading to positive feedback and continued partnership.
  6. Question: How do you handle stressful situations or tight deadlines in your work? Answer: When faced with stressful situations or tight deadlines, I remain calm, focused, and organized. I prioritize tasks, break them down into manageable steps, and delegate responsibilities when necessary. By maintaining a positive attitude and adapting to challenges, I ensure that deadlines are met without compromising on quality or safety.
  7. Question: How do you maintain professionalism and integrity in your interactions with colleagues and clients? Answer: Professionalism and integrity are core values that guide my interactions with colleagues and clients. I treat everyone with respect, honesty, and transparency, fostering trust and positive relationships. I uphold high ethical standards in all my actions, ensuring that I represent myself and the company with integrity and professionalism at all times.
  8. Question: Can you describe a time when you had to work independently without direct supervision? Answer: In my previous role, there were occasions when I had to work independently without direct supervision. I demonstrated initiative, self-motivation, and accountability by efficiently managing my tasks, adhering to established procedures, and seeking guidance when needed. My ability to work autonomously and responsibly ensured that objectives were met and standards were upheld.
  9. Question: How do you stay updated on industry trends and best practices in cleaning services? Answer: I stay updated on industry trends and best practices by actively seeking out relevant information through professional networks, online resources, and training opportunities. I participate in workshops, seminars, and certification programs to enhance my knowledge and skills in cleaning techniques, equipment usage, and safety protocols.
  10. Question: What motivates you to pursue a career in cleaning services? Answer: I am motivated by the opportunity to make a tangible difference in creating clean, safe, and hygienic environments for individuals and communities. I take pride in knowing that my work contributes to enhancing quality of life and promoting health and well-being. The satisfaction of seeing the positive impact of my efforts drives my passion for a career in cleaning services.
Cleaning Steward
Cleaning Steward

We wish you the best in your application process and remind you that Oneway Facilities Management Limited is committed to attracting and retaining the best employees from all races and backgrounds in our continued effort to become a better development partner. We are an equal employer and do not charge any application fee (refundable or non-refundable) at any stage of the recruitment process.

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