CCTV Operator Job Vacancy in Kenya – Join Ital GLOBAL Today!

Full Time
  • Full Time
  • Mombasa


CCTV Operator Job Vacancy in Kenya – Join Ital GLOBAL Today!

Position Title: CCTV Operator

Ital GLOBAL is your go-to Human Capital and Quality Management Consultancy, committed to transforming businesses like yours. We’re all about fostering value-driven relationships with our clients to ensure you get the most out of your Human Capital investment. Our tailor-made Human Capital solutions are meticulously crafted to align with your unique needs and objectives, seamlessly integrating with your company culture and addressing the current business challenges.

About the Client:

Are you ready to join a dynamic market leader in the Steel and Plastic construction materials sector with an extensive footprint in East and Central Africa? Our client has evolved hand in hand with the region’s construction industry, boasting unmatched quality and an expansive product range, all while championing environmental sustainability. They’re in search of a vigilant CCTV Operator to efficiently manage and monitor control room systems and operations, safeguarding the integrity, accuracy, and confidentiality of all data.

Key Responsibilities:

1. Security Control Room Oversight

  • Seamlessly manage day-to-day control room operations.
  • Keep a watchful eye on events and activities within the company premises.

2. Surveillance Systems Management

  • Ensure continuous operation of CCTV and other electronic surveillance systems.
  • Safeguard control room equipment and maintain its security.

3. Incident Reporting

  • Promptly report equipment malfunctions to the security officer or manager.
  • Guarantee consistent recording and backup of CCTV footage as per HR Manager’s requirements.

4. Compliance with Data Protection Laws

  • Actively monitor all areas under CCTV surveillance, adhering to data protection regulations.
  • Keep records of reportable incidents captured by CCTV.

5. Evidence Preservation

  • Maintain the chain of custody for all retrieved CCTV footage evidence.

6. Suspicious Activity Monitoring

  • Vigilantly observe and report suspicious activities, collaborating with security and law enforcement teams.

7. CCTV Footage Reporting

  • Prepare comprehensive CCTV footage reports during incidents in collaboration with the ICT technical team.

8. Additional Duties

  • Willingness to take on any other duties as assigned.

Qualifications & Requirements

  • A University graduate or equivalent qualification.
  • A background from the disciplined forces with a proven track record in crime or fraud detection.
  • 3-4 years of hands-on experience in security management and law enforcement procedures.
  • Flexibility to work irregular hours.
  • Proficiency in computer use, including standard office applications.

Competencies & Skills

  • Exceptional presentation, interpersonal, PR, and relationship-building skills.
  • Outstanding communication and interpersonal abilities.
  • Strong analytical and problem-solving skills.
  • A passion for delivering ultimate customer service.
  • Masterful multitasking abilities, with a knack for prioritization and organization.
  • A team player who thrives in collaborative environments and brings contagious creative energy.

Expert Tips To Be A Successful Applicant

  1. Tailor Your Resume: Customize your CV to highlight relevant experience and skills related to security management and surveillance.
  2. Demonstrate Problem-Solving: In your cover letter, share an example of a challenging security situation you’ve handled effectively.
  3. Highlight Flexibility: Emphasize your ability to work irregular hours and adapt to dynamic security environments.
  4. Showcase Communication Skills: Discuss how your exceptional communication skills can contribute to the role, such as handling incident reports.
  5. Customer Service Focus: Illustrate your dedication to providing excellent customer service, a valuable asset in this position.
  6. Team Collaboration: Share a story that showcases your teamwork and your ability to collaborate with diverse teams.
  7. Data Protection Awareness: Demonstrate your knowledge of data protection laws and your commitment to compliance.
  8. Evidence Handling: Describe your experience with preserving and handling evidence, a crucial aspect of the role.
  9. Technical Proficiency: Highlight your computer literacy and any technical skills relevant to security systems.
  10. Adaptability: Explain how your adaptability and willingness to take on additional duties align with the company’s expectations.

Ready to join the Ital GLOBAL family? Send your comprehensive CV and Cover Letter, referencing the job title (CCTV OPERATOR-MAZERAS, MOMBASA), to by October 27, 2023. Don’t forget to include your current and expected salary. We’ll reach out to shortlisted candidates.

Job Level: Mid-level

Updated: October 24, 2023

Please write in English language.

Frequently Asked Questions

Q1: What are the working hours for this role?

A: As a CCTV Operator, you should be prepared to work irregular hours to ensure 24/7 surveillance coverage.

Q2: How can I demonstrate my commitment to data protection laws in my application?

A: In your cover letter, explain your knowledge of data protection laws and give an example of how you’ve upheld them in a previous role.

Q3: Is previous experience in law enforcement necessary for this position?

A: While it’s not mandatory, having a background in the disciplined forces with knowledge of crime or fraud detection is highly beneficial.

Q4: What should I emphasize in my CV to stand out as an applicant?

A: Highlight your security management and surveillance-related experience, technical skills, and any evidence handling experience.

Q5: How does this role contribute to the company’s mission of sustainability?

A: CCTV Operators play a vital role in safeguarding company assets and promoting a safe environment, aligning with the firm’s sustainability objectives.

Q6: Can I apply if I have less than 3-4 years of experience in security management?

A: While 3-4 years of experience is preferred, exceptional candidates with less experience may still be considered.

Q7: What types of incidents should be reported when monitoring CCTV footage?

A: Any suspicious or reportable activities within the company premises should be documented and reported.

Q8: How can I showcase my ability to work well with others in my application?

A: Share an example of a successful collaboration or teamwork experience in your cover letter.

Q9: Is there room for career growth within Ital GLOBAL for a CCTV Operator?

A: Career growth opportunities may become available based on performance and the individual’s development within the role.

Q10: How soon should I expect a response after submitting my application?

A: Shortlisted candidates will be contacted within a reasonable timeframe after the application deadline.

To apply for this job email your details to

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