Business Development Officer (BDO)

Full Time
  • Full Time
  • Kenya

SMEP Microfinance Bank

SMEP Microfinance Bank Limited, a vibrant Christian-based institution regulated by the Central Bank of Kenya, is on a mission to empower individuals through market-driven financial services. With a network of more than 38 outlets nationwide, we’re seeking enthusiastic and qualified candidates to make a difference in society. If you’re passionate about driving change and want to be part of our dynamic team, consider applying for the following position:

Position: Business Development Officer (BDO) – Ref: BDO 08/23

As a Business Development Officer, you will play a pivotal role in expanding our outreach, marketing our products, and recruiting customers. Your responsibilities will include loan processing, timely collections, and ensuring a robust and satisfied customer base. Join us in fostering financial growth and improving lives in our community.

Key Responsibilities:

1. Marketing and Outreach

  • Champion the marketing of our bank’s products and services.
  • Drive customer growth while adhering to onboarding policies and procedures.
  • Facilitate client recruitment and group registration.
  • Conduct client training on SMEP policies, basic business skills, loans, and more.

2. Loan Management

  • Ensure timely repayment of loans and client savings.
  • Evaluate client businesses for loan worthiness.
  • Handle loan processing and client evaluations.

3. Portfolio Management

  • Maintain a high-quality asset portfolio per bank requirements.
  • Record and assess chattels offered as loan collateral.
  • Monitor arrears and follow up with defaulters.

4. Customer Service and Reporting

  • Uphold excellent customer service to retain clients.
  • Prepare and submit timely reports to meet bank requirements.

Qualifications and Qualities:

  • Strong alignment with Christian values and a commitment to positive transformation.
  • Minimum KCSE grade of C+.
  • Bachelor’s degree or Diploma in Business-related fields.
  • Proficiency in Sales, Marketing, credit risk management, and banking operations.
  • Computer proficiency and ability to analyze financial statements.
  • Understanding of microfinance/banking industry.
  • Excellent interpersonal and communication skills.
  • Team player with a proactive approach.
  • Self-driven with the ability to work independently.

Application Process:

  1. Download the “Job Application Form” from www.smep.co.ke/careers.
  2. Fill the application form and send it to recruitment@smep.co.ke.
  3. Mention the Job Title & Reference in the email subject line.
  4. Application deadline: August 31, 2023.
  5. Only shortlisted candidates will be contacted.

EXPERT Tips To Be A Successful Applicant:

  • Tailor your application to highlight relevant qualifications.
  • Showcase your experience in sales, marketing, and credit risk management.
  • Emphasize your commitment to Christian values and positive transformation.
  • Demonstrate your proficiency in using computers and analyzing financial statements.
  • Highlight your ability to work independently while being a collaborative team player.
  • Provide specific examples of excellent customer service and problem-solving skills.
  • Make sure to follow the application instructions and submit before the deadline.

Don’t miss this opportunity to contribute to a positive change and grow in your career with SMEP Microfinance Bank Limited. Apply now and be part of our mission to empower lives!

To apply for this job email your details to recruitment@smep.co.ke


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