Business Development Officer (BDO)

SMEP Microfinance Bank Limited, a vibrant Christian-based institution regulated by the Central Bank of Kenya, is on a mission to empower individuals through market-driven financial services. With a network of more than 38 outlets nationwide, we’re seeking enthusiastic and qualified candidates to make a difference in society. If you’re passionate about driving change and want to be part of our dynamic team, consider applying for the following position:

Position: Business Development Officer (BDO) – Ref: BDO 08/23

As a Business Development Officer, you will play a pivotal role in expanding our outreach, marketing our products, and recruiting customers. Your responsibilities will include loan processing, timely collections, and ensuring a robust and satisfied customer base. Join us in fostering financial growth and improving lives in our community.

Key Responsibilities:

1. Marketing and Outreach

• Champion the marketing of our bank’s products and services.
• Drive customer growth while adhering to onboarding policies and procedures.
• Facilitate client recruitment and group registration.
• Conduct client training on SMEP policies, basic business skills, loans, and more.

2. Loan Management

• Ensure timely repayment of loans and client savings.
• Evaluate client businesses for loan worthiness.
• Handle loan processing and client evaluations.

3. Portfolio Management

• Maintain a high-quality asset portfolio per bank requirements.
• Record and assess chattels offered as loan collateral.
• Monitor arrears and follow up with defaulters.

4. Customer Service and Reporting

• Uphold excellent customer service to retain clients.
• Prepare and submit timely reports to meet bank requirements.

Qualifications and Qualities:

• Strong alignment with Christian values and a commitment to positive transformation.
• Minimum KCSE grade of C+.
• Bachelor’s degree or Diploma in Business-related fields.
• Proficiency in Sales, Marketing, credit risk management, and banking operations.
• Computer proficiency and ability to analyze financial statements.
• Understanding of microfinance/banking industry.
• Excellent interpersonal and communication skills.
• Team player with a proactive approach.
• Self-driven with the ability to work independently.

Application Process:

1. Download the “Job Application Form” from www.smep.co.ke/careers.
2. Fill the application form and send it to recruitment@smep.co.ke.
3. Mention the Job Title & Reference in the email subject line.
4. Application deadline: August 31, 2023.
5. Only shortlisted candidates will be contacted.

EXPERT Tips To Be A Successful Applicant:

• Tailor your application to highlight relevant qualifications.
• Showcase your experience in sales, marketing, and credit risk management.
• Emphasize your commitment to Christian values and positive transformation.
• Demonstrate your proficiency in using computers and analyzing financial statements.
• Highlight your ability to work independently while being a collaborative team player.
• Provide specific examples of excellent customer service and problem-solving skills.
• Make sure to follow the application instructions and submit before the deadline.

Don’t miss this opportunity to contribute to a positive change and grow in your career with SMEP Microfinance Bank Limited. Apply now and be part of our mission to empower lives!