Branch In Charge and Sales Leader – 2 Positions Available

Branch In Charge and Sales Leader – 2 Positions Available

• Job Title: Branch In Charge and Sales Leader – Nairobi, Kenya

Job Overview

We are currently hiring for two critical leadership positions within our company. As the Branch In Charge and Sales Leader, you will play a pivotal role in driving the growth of our business in the assigned branch by leading the sales team, managing customer relationships, and ensuring operational efficiency. This position requires someone with a strategic mindset, strong leadership qualities, and a proven track record in sales management.

Key Responsibilities

Sales and Revenue Generation (70% Focus)

• Develop and implement sales strategies within the assigned branch to meet and exceed sales targets.
• Ensure the achievement of monthly, quarterly, and annual sales goals as per the set budget.
• Take overall responsibility for cash management, ensuring daily cash reporting, banking, and effective petty cash management.
• Oversee inventory management, ensuring that all stock is well-maintained and accounted for within the branch.

Customer Service

• Foster strong, ongoing relationships with clients through regular communication and exceptional customer service.
• Investigate and resolve customer complaints, ensuring timely and appropriate solutions.
• Prepare detailed reports on customer feedback, including market intelligence insights with actionable recommendations.
• Conduct customer education sessions on the importance of using genuine parts.

People Management

• Lead the branch team in achieving business targets, including setting clear employee objectives and monitoring performance.
• Establish and maintain effective communication channels with staff, ensuring they are informed of business directions and performance expectations.
• Provide leadership and mentorship to the branch staff, cultivating a high-performance culture.

Business Reporting

• Prepare and present clear, timely, and accurate performance reports and business proposals.
• Attend and actively contribute to senior management review meetings, offering insights and recommendations for business improvement.

Facility Management

• Ensure that the branch operates within established facility standards, maintaining high levels of hygiene and compliance with all relevant regulations, including EHS (Environmental Health and Safety).
• Oversee the utilization of branch resources, ensuring their efficient use for business purposes.

Qualifications and Experience

• Bachelor’s degree or Diploma in Business or a related field.
• A minimum of 3 years of experience in a supervisory or management role, preferably within the automotive industry.
• Strong sales acumen, with a proven ability to meet and exceed sales targets.
• Exceptional people management and leadership skills, with a focus on team development and performance management.

Skills Required

• Sales Strategy Development: Ability to create and implement effective sales strategies aligned with business goals.
• Customer Relationship Management: Excellent skills in fostering long-term relationships with clients and addressing their needs.
• Leadership and Team Management: Proven ability to lead a team, set clear objectives, and monitor performance.
• Reporting and Analysis: Ability to prepare comprehensive business reports and market intelligence data.
• Inventory and Cash Management: Experience managing inventory and financial resources efficiently within a branch.

Key Performance Indicators (KPIs)

• Sales Target Achievement: Measured against monthly, quarterly, and annual sales goals.
• Customer Satisfaction: Based on customer feedback and resolution of complaints.
• Operational Standards: Adherence to facility standards, including cleanliness, safety, and regulatory compliance.
• Employee Performance: Meeting staff development and performance goals.
• Accurate Reporting: Timely and comprehensive business reports for management review.

Job Location and Work Environment

• Location: Nairobi, Kenya
• Work Environment: On-site, with adherence to safety and operational standards.

How to Apply

Interested candidates are encouraged to send their updated CVs to jobs@orielkenya.com by 23rd September 2024, clearly indicating the subject heading as “Branch In Charge and Sales Leader”.

Apply Now

Take the next step in your career by applying for the Branch In Charge and Sales Leader position at Oriel Kenya. We look forward to reviewing your application and welcoming you to our dynamic team.

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